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Board CertifiedAccepting new patients
Moore and Moore Dental Associates
Moore and Moore Dental Associates is a board-certified orthodontic practice in Charleston, WV.
420 Virginia St W, Charleston, WV 25302
4.6(165 reviews)
About Moore and Moore Dental Associates
New patients often get scheduled quickly, with emergency slots readily available, alongside long-term trust in Dr. John Moore.
Moore and Moore Dental Associates is a general dental practice that also offers Invisalign and TMJ treatment. Many reviews point to fast scheduling, including same-day slots for emergencies like chipped teeth, though some note appointment times not being honored or double-booking. Dr. John Moore and Dr. Jeff are frequently described as knowledgeable and thorough, with several patients citing 10-20 years of trust, though a handful of reviews describe feeling dismissed or belittled. The office is also noted as clean and well organized.
Summary of 152 patient reviews, April 2016–September 2026, updated September 2026
Treatments offered
InvisalignTMJ Treatment
Who They Treat
Moore and Moore Dental Associates provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Technology & Equipment
Moore and Moore Dental Associates uses modern orthodontic technology to deliver precise, comfortable treatment.
Laser Dentistry
laser
Insurance accepted
5 plans listedAetnaCareingtonCignaDelta Dental PPORenaissance Dental
Moore and Moore Dental Associates does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviewers often mention getting fit in the same day for emergencies like chipped teeth or urgent pain.
- Dr. John Moore is described by long-time patients as honest, skilled, and someone who explains procedures step by step.
- The office is noted as clean, modern, and well organized.
Things to know
- Some reviews describe the front desk as rude or mention an appointment mix-up or mishandled insurance issue.
- A few reviews mention appointment times not being honored, long waits, or double-booking.
Who it suits
- Anxious or nervous patients
Doctors patients mention
- Dr. John Moore · 22 reviews
- Dr. Jeff · 8 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 11 reviews
- averaging 4.6★
- Last 12 months
- 76 reviews
- averaging 4.8★
- Owner replies
- 0% of reviews
16
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 0 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 1 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 1 |
| Jul 2024 | 4 |
| Aug 2024 | 1 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 8 |
| Apr 2025 | 13 |
| May 2025 | 12 |
| Jun 2025 | 12 |
| Jul 2025 | 8 |
| Aug 2025 | 13 |
| Sep 2025 | 8 |
| Oct 2025 | 16 |
| Nov 2025 | 9 |
| Dec 2025 | 7 |
| Jan 2026 | 6 |
| Feb 2026 | 4 |
| Mar 2026 | 7 |
| Apr 2026 | 7 |
| May 2026 | 1 |
| Jun 2026 | 10 |
| Jul 2026 | 3 |
| Aug 2026 | 1 |
| Sep 2026 | 5 |
- 5★159
- 4★6
- 3★3
- 2★2
- 1★15
- 20163.0
- 20185.0
- 20193.0
- 20205.0
- 20212.3
- 20223.0
- 20232.8
- 20243.5
- 20254.9
- 20264.8
1★5★
PraiseCriticism
- Friendly staff43 / 7
- The dentist35 / 15
- Scheduling & wait times19 / 7
- Gentle, comfortable care11 / 7
- Clear explanations9 / 1
- Responsiveness9 / 2
- Cost, insurance & financing7 / 2
- Office & technology8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 43 | 7 |
| The dentist | 35 | 15 |
| Scheduling & wait times | 19 | 7 |
| Gentle, comfortable care | 11 | 7 |
| Clear explanations | 9 | 1 |
| Responsiveness | 9 | 2 |
| Cost, insurance & financing | 7 | 2 |
| Office & technology | 8 | 0 |
Recent reviews from Google
4.6
165 reviews
Heather Snyder
2 months ago
The staff has been great with my 7 year old and has ensured we felt welcomed!
Brandy F
Edited 2 months ago
I've been going to Dr John for around 10 years and I completely trust him and his staff. They are very knowledgeable and polite. If I ever have a emergency, they are wonderful at working me in the same day. Kelly is my hygienist and Emily is my husband's and they are both gentle and personable. I highly recommend this establishment to anyone. I also have anxiety and having the tvs with headphones are a huge plus to distract me when I'm having a procedure done! Best dentist around!!!
Martec Washington
2 months ago
I called at 1:07 they got me in at 1:40 there was a cancelation. I had broken a back tooth over the weekend and was managing the pain but it needed to just come on out. Its 2:30 and my tooth is removed and im walking out now. This place was amazing the dr took care of me like I was his kid. Explained everything and the staff from the first call to my checkout has been amazing. The pic is me after they pulled it.
Dawn Dudley
3 months ago
Always the best! So glad I found them 14 years ago when I moved to WV!
Dexter Bates
3 months ago
Very kind professional and service. I would recommend to everyone.
Questions about this practice
What orthodontic treatments does Moore and Moore Dental Associates offer?
Moore and Moore Dental Associates offers: Invisalign, TMJ Treatment.
Does Moore and Moore Dental Associates accept dental insurance?
Moore and Moore Dental Associates accepts Aetna, Careington, Cigna, Delta Dental PPO, Renaissance Dental.
Is Moore and Moore Dental Associates accepting new patients?
Moore and Moore Dental Associates is currently welcoming new patients in Charleston, WV. Call (304) 343-7121 to schedule.
Where is Moore and Moore Dental Associates located?
Moore and Moore Dental Associates is located at 420 Virginia St W. Get directions: https://maps.google.com/?cid=7480912711756713233&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Moore and Moore Dental Associates?
Moore and Moore Dental Associates office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:30 AM–2:00 PM, Thu 7:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Moore and Moore Dental Associates?
Moore and Moore Dental Associates has a 4.6-star rating based on 165 patient reviews on Google.
Research with AI
Accepting new patients
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:30 AM – 2:00 PM
Thu7:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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