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Accepting new patients
Simpson Dental PLLC
Simpson Dental is a three-generation family-owned dental practice in Charleston, WV serving since 1948.
400 Allen Dr #300, Charleston, WV 25302
4.7(292 reviews)
About Simpson Dental PLLC
Dr. Mark W. Simpson's team fits urgent crown, root canal, and extraction needs into the schedule quickly, drawing some patients from over 80 miles away.
Simpson Dental PLLC is a general dental practice that also offers Invisalign, clear aligners, early treatment, and TMJ treatment. Reviews highlight fast turnaround for urgent needs, with same-day crown, root canal, and extraction appointments even on short notice, and several patients mention driving long distances for care. The office is often described as modern and spotless, with an in-house lab, and appointments tend to run on time with little waiting. A number of reviewers also note that Dr. Mark W. Simpson and the hygiene staff take time to answer questions and set anxious patients at ease.
Summary of 200 patient reviews, August 2019–September 2026, updated September 2026
Simpson Dental is a three-generation family-owned dental practice in Charleston, WV serving since 1948.
They offer comprehensive dental care including implants, orthodontics, cosmetic dentistry, and facial aesthetics with an on-site dental laboratory for same-day restorations.
Treatments offered
Who They Treat
Simpson Dental PLLC provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Simpson Dental PLLC uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
Laser Dentistry
Digital Records
CBCT
laser
Orthodontists at this office
provider
headshot
headshot
Dr. Mark W. Simpson
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. Chase Preston, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Christen Simpson Raynes
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
8 plans listedAetnaCignaDelta DentalDelta Dental PPOGuardianHumanaMetLifeUnited Healthcare
Accepts all insurance plans as a non-restricted provider.
What patients say
Latest review 6 weeks ago
What patients praise
- Patients frequently mention getting same-day or next-day appointments for emergencies like broken teeth, root canals, or extractions.
- Some reviewers travel more than 80 miles to be seen here, citing shorter waits than they found elsewhere.
- The office is described as clean and up to date, with an in-house lab that speeds up certain procedures.
Things to know
- A number of reviews describe frustration with cost transparency, including large treatment quotes and being told about insurance network status only after payment was expected.
- A few reviews describe feeling pressured toward more expensive treatment options, including implants or financing plans.
Who it suits
- Anxious or nervous patients
Doctors patients mention
- Dr. Mark W. Simpson · 48 reviews
- Dr. Chase Preston · 4 reviews
- Dr. Christen · 11 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 18 reviews
- averaging 4.7★
- Last 12 months
- 62 reviews
- averaging 4.8★
- Owner replies
- 41% of reviews
8
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 0 |
| Jan 2024 | 2 |
| Feb 2024 | 2 |
| Mar 2024 | 4 |
| Apr 2024 | 2 |
| May 2024 | 3 |
| Jun 2024 | 2 |
| Jul 2024 | 5 |
| Aug 2024 | 1 |
| Sep 2024 | 3 |
| Oct 2024 | 5 |
| Nov 2024 | 2 |
| Dec 2024 | 3 |
| Jan 2025 | 1 |
| Feb 2025 | 8 |
| Mar 2025 | 3 |
| Apr 2025 | 7 |
| May 2025 | 3 |
| Jun 2025 | 8 |
| Jul 2025 | 7 |
| Aug 2025 | 5 |
| Sep 2025 | 7 |
| Oct 2025 | 5 |
| Nov 2025 | 6 |
| Dec 2025 | 5 |
| Jan 2026 | 6 |
| Feb 2026 | 5 |
| Mar 2026 | 4 |
| Apr 2026 | 3 |
| May 2026 | 5 |
| Jun 2026 | 4 |
| Jul 2026 | 3 |
| Aug 2026 | 7 |
| Sep 2026 | 7 |
- 5★283
- 4★6
- 3★2
- 2★2
- 1★19
- 20135.0
- 20153.0
- 20161.0
- 20174.2
- 20184.2
- 20194.8
- 20204.7
- 20214.8
- 20224.7
- 20234.7
- 20244.8
- 20254.9
- 20264.9
1★5★
PraiseCriticism
- Friendly staff93 / 5
- The dentist57 / 4
- Gentle, comfortable care30 / 1
- Clear explanations23 / 3
- Scheduling & wait times24 / 1
- Office & technology24
- Responsiveness21 / 1
- Cost, insurance & financing10 / 8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 93 | 5 |
| The dentist | 57 | 4 |
| Gentle, comfortable care | 30 | 1 |
| Clear explanations | 23 | 3 |
| Scheduling & wait times | 24 | 1 |
| Office & technology | 24 | 0 |
| Responsiveness | 21 | 1 |
| Cost, insurance & financing | 10 | 8 |
Recent reviews from Google
4.7
292 reviews
edwina355
2 weeks ago
Everyone is so friendly and patient. Looking forward to getting all my dental work done.
Cheryl Green
Edited 3 weeks ago
So nice!! Knowledgeable and skilled. I have had caps, extraction, implant and fillings. Very pleased with the care i received
Laura Jacobs
a month ago
Dr. Preston and the team at Simpson Dental went above and beyond to work me in as new patient with a painful tooth. The office staff was extremely helpful with referrals. I can't recommend them enough!
Summer Downing
a month ago
Was able to squeeze my son in same day for a cleaning and checkup since it was required by school. They took care of him and did nothing but brag on him. But I’m here to brag on them!!! They were awesome with my son and made him so comfortable. At 4 dentists can be scary and they helped the process go smoothly. THANK YOU!!!
Richard/Michelle Adkins
a month ago
Chris always does a great job every six months examining and cleaning my teeth. He also takes extra measures to make sure you are comfortable with sensitive teeth. Thank you, Chris. See you in February 2027.
Questions about this practice
What orthodontic treatments does Simpson Dental PLLC offer?
Simpson Dental PLLC offers: Early Treatment, Invisalign, TMJ Treatment, Clear Aligners.
Does Simpson Dental PLLC accept dental insurance?
Simpson Dental PLLC accepts Aetna, Cigna, Delta Dental, Delta Dental PPO, Guardian, and others.
Is Simpson Dental PLLC accepting new patients?
Simpson Dental PLLC is currently welcoming new patients in Charleston, WV. Call (304) 342-6162 or book online to schedule.
Where is Simpson Dental PLLC located?
Simpson Dental PLLC is located at 400 Allen Dr #300. Get directions: https://maps.google.com/?cid=7001383807156454911&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Simpson Dental PLLC?
Simpson Dental PLLC office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Simpson Dental PLLC offer payment plans?
Yes, Simpson Dental PLLC offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Simpson Dental PLLC?
Simpson Dental PLLC is staffed by Dr. Mark W. Simpson, Dr. Chase Preston, Dr. Christen Simpson Raynes.
What is the patient rating for Simpson Dental PLLC?
Simpson Dental PLLC has a 4.7-star rating based on 292 patient reviews on Google.
How long has Simpson Dental PLLC been in practice?
Simpson Dental PLLC has been providing orthodontic care since 1948, serving the Charleston, WV community for over 78 years.
Research with AI
Accepting new patients
Est. 1948
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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