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Dental Associates, Inc.
Dental Associates, Inc.
1200 Quarrier St # 1, Charleston, WV 25301
5.0(331 reviews)
About Dental Associates, Inc.
Dr. Michelle C. Paterno and Dr. Alex W. Skaff are frequently credited with easing long-standing dental fear through calm, step-by-step care.
Dental Associates, Inc. is a general dental practice that also offers TMJ treatment alongside its regular services. Reviews often point to the gentle, unhurried approach of Dr. Paterno and Dr. Skaff, who are described as explaining each step and checking in during procedures, which many patients say has helped them manage dental anxiety. Scheduling is another recurring theme, with visits typically starting on time and same-day emergency appointments available when needed. The front desk is often mentioned by name-remembering regulars, though a couple of reviews describe rougher experiences with rescheduling.
Summary of 200 patient reviews, August 2018–June 2026, updated September 2026
Dental Associates, Inc.
is a family dental practice in Charleston, WV offering general, cosmetic, and restorative dental care with over 40 years of combined experience. They serve patients of all ages and emphasize preventive care, state-of-the-art technology, and compassionate treatment in a family-friendly environment.
Treatments offered
TMJ Treatment
Who They Treat
Dental Associates, Inc. provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Dental Associates, Inc. uses modern orthodontic technology to deliver precise, comfortable treatment.
Laser Dentistry
laser
Orthodontists at this office
provider
headshot
headshot
Dr. Alex W. Skaff, DDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Michelle C. Paterno, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
2 plans listedAetnaRenaissance Dental
Accept most insurance plans
What patients say
Latest review 5 months ago
What patients praise
- Dr. Paterno and Dr. Skaff are repeatedly described as calming presences who explain procedures thoroughly for patients with dental fear.
- Appointments are often noted for running on time or early, with same-day emergency visits accommodated.
- Long-term patients mention their dental work holding up well and their smiles improving over years of care.
Who it suits
- Patients with dental anxiety
- Families with multiple children in care
Doctors patients mention
- Dr. Michelle C. Paterno · 54 reviews
- Dr. Alex W. Skaff · 17 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 12 months
- 59 reviews
- averaging 5.0★
- Owner replies
- 92% of reviews
- Compared with Charleston
- Higher rated than 83%
- of 12 practices we track
13
Oct 2023Sep 2026
| Oct 2023 | 9 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 7 |
| Jan 2024 | 4 |
| Feb 2024 | 9 |
| Mar 2024 | 8 |
| Apr 2024 | 4 |
| May 2024 | 0 |
| Jun 2024 | 7 |
| Jul 2024 | 10 |
| Aug 2024 | 5 |
| Sep 2024 | 2 |
| Oct 2024 | 9 |
| Nov 2024 | 6 |
| Dec 2024 | 4 |
| Jan 2025 | 5 |
| Feb 2025 | 5 |
| Mar 2025 | 9 |
| Apr 2025 | 13 |
| May 2025 | 11 |
| Jun 2025 | 8 |
| Jul 2025 | 6 |
| Aug 2025 | 5 |
| Sep 2025 | 2 |
| Oct 2025 | 8 |
| Nov 2025 | 4 |
| Dec 2025 | 6 |
| Jan 2026 | 10 |
| Feb 2026 | 3 |
| Mar 2026 | 9 |
| Apr 2026 | 9 |
| May 2026 | 8 |
| Jun 2026 | 2 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★331
- 4★4
- 3★1
- 2★0
- 1★2
- 20151.0
- 20165.0
- 20175.0
- 20184.9
- 20194.8
- 20214.4
- 20225.0
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
PraiseCriticism
- Friendly staff70 / 1
- The dentist52 / 1
- Gentle, comfortable care26
- Clear explanations16 / 1
- Scheduling & wait times17 / 1
- Office & technology7
- Treatment results5
- Great with kids4 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 70 | 1 |
| The dentist | 52 | 1 |
| Gentle, comfortable care | 26 | 0 |
| Clear explanations | 16 | 1 |
| Scheduling & wait times | 17 | 1 |
| Office & technology | 7 | 0 |
| Treatment results | 5 | 0 |
| Great with kids | 4 | 1 |
Recent reviews from Google
5.0
331 reviews
Keith Jarvis
Edited 3 months ago
Dr Paterno is great. The hygienist are always extremely nice and great at their jobs. Even there front desk person is so nice and does a fantastic job
Tim DiPiero
Edited 4 months ago
Everyone was extremely nice. Got a thorough exam and everything explained clearly to me.
Tammy Powers
5 months ago
I HIGHLY recommend Dr. Paterno and her whole staff for all your dental needs. From Pam in the front office to the hygienists, dental assistants, and Dr. Paterno, they all are so knowledgable, professional, and go the extra mile for their patients. You will never be sorry if you give them a call!!
Chris Price
5 months ago
Amazing dental practice. The staff and Dr. Paterno are always accommodating and genuinely care about this community. Thank you for all your efforts!
Ralph Higginbotham
Edited 5 months ago
Dental Associates are the best. I have been going there for years and have never been disappointed. Everyone is always friendly and aim to please. Wonderful service!!
Questions about this practice
What orthodontic treatments does Dental Associates, Inc. offer?
Dental Associates, Inc. offers: TMJ Treatment.
Does Dental Associates, Inc. accept dental insurance?
Dental Associates, Inc. accepts Aetna, Renaissance Dental.
Does Dental Associates, Inc. offer free consultations?
Yes, Dental Associates, Inc. offers a free initial orthodontic consultation. Call (304) 343-9855 to schedule.
Is Dental Associates, Inc. accepting new patients?
Dental Associates, Inc. is currently welcoming new patients in Charleston, WV. Call (304) 343-9855 to schedule.
Where is Dental Associates, Inc. located?
Dental Associates, Inc. is located at 1200 Quarrier St # 1. Get directions: https://maps.google.com/?cid=6308798477972385573&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dental Associates, Inc.?
Dental Associates, Inc. office hours: Mon 8:30 AM–6:00 PM, Tue 8:30 AM–6:00 PM, Wed 8:30 AM–6:00 PM, Thu 8:30 AM–6:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Dental Associates, Inc. offer payment plans?
Yes, Dental Associates, Inc. offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Dental Associates, Inc.?
Dental Associates, Inc. is staffed by Dr. Alex W. Skaff, Dr. Michelle C. Paterno.
What is the patient rating for Dental Associates, Inc.?
Dental Associates, Inc. has a 5-star rating based on 331 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Evening Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:30 AM – 6:00 PM
Tue8:30 AM – 6:00 PM
Wed8:30 AM – 6:00 PM
Thu8:30 AM – 6:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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