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Holmes & Palmer Orthodontics in Hurricane, West Virginia, provides orthodontic care for children, teens, and adults across four locations in the region.
About Holmes & Palmer Orthodontics - Hurricane
Pre-visit videos and a patient approach with anxious or special-needs children come up often, with Dr. Palmer, Dr. Holmes, and Dr. Signorelli named for taking time with families.
Reviews describe an office built around easing nervous kids into treatment, from pre-visit videos to staff who comfort children through spacers or first appointments, including cases involving autism. Dr. Jack Palmer, Dr. W. Shane Holmes, and Dr. Michael Signorelli are each mentioned for sitting down with patients and parents to walk through treatment steps and costs before starting. Many reviews also note a welcoming front desk and short wait times, and a number of families mention using more than one of the practice's locations for convenience.
Summary of 200 patient reviews, January 2023–September 2026, updated September 2026
Holmes & Palmer Orthodontics in Hurricane, West Virginia, provides orthodontic care for children, teens, and adults across four locations in the region.
The practice is led by Dr. W. Shane Holmes, Dr. Jack Palmer, and Dr. Michael Signorelli, all board-certified by the American Board of Orthodontics and members of the American Association of Orthodontists. Treatment options include Invisalign clear aligner therapy and early orthodontic intervention for younger patients. The practice holds Diamond Provider status for Invisalign, reflecting a high volume of cases completed with this system. Digital impressions using intraoral scanning technology eliminate the need for traditional molds during records appointments. Patients can schedule a complimentary initial consultation through the practice's online booking system. Holmes & Palmer Orthodontics accepts dental insurance and works with patients to maximize available benefits. Multiple payment options are available, including customized payment plans and in-house financing arrangements to accommodate different budgets. The practice maintains four office locations serving Hurricane and surrounding communities in West Virginia. Treatment planning is individualized based on each patient's orthodontic needs and goals, which are assessed during the initial examination.
Treatments offered
Who They Treat
Holmes & Palmer Orthodontics - Hurricane provides orthodontic treatment for the following age groups:
Technology & Equipment
Holmes & Palmer Orthodontics - Hurricane uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. W. Shane Holmes
NPI verified · no bio or photo on file
Dr. Jack Palmer, DDS, MS
NPI verified · no bio or photo on file
Dr. Michael Signorelli
NPI verified · no bio or photo on file
Insurance accepted
1 plan listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 5 |
| Jan 2024 | 8 |
| Feb 2024 | 8 |
| Mar 2024 | 4 |
| Apr 2024 | 8 |
| May 2024 | 9 |
| Jun 2024 | 8 |
| Jul 2024 | 12 |
| Aug 2024 | 8 |
| Sep 2024 | 6 |
| Oct 2024 | 8 |
| Nov 2024 | 6 |
| Dec 2024 | 3 |
| Jan 2025 | 4 |
| Feb 2025 | 10 |
| Mar 2025 | 9 |
| Apr 2025 | 4 |
| May 2025 | 9 |
| Jun 2025 | 15 |
| Jul 2025 | 15 |
| Aug 2025 | 9 |
| Sep 2025 | 17 |
| Oct 2025 | 7 |
| Nov 2025 | 13 |
| Dec 2025 | 6 |
| Jan 2026 | 3 |
| Feb 2026 | 4 |
| Mar 2026 | 2 |
| Apr 2026 | 2 |
| May 2026 | 5 |
| Jun 2026 | 5 |
| Jul 2026 | 3 |
| Aug 2026 | 7 |
| Sep 2026 | 3 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 103 | 3 |
| Clear explanations | 36 | 0 |
| Gentle, comfortable care | 34 | 0 |
| Great with kids | 32 | 1 |
| The orthodontist | 22 | 1 |
| Scheduling & wait times | 15 | 3 |
| Office & technology | 16 | 1 |
| Treatment timeline | 8 | 2 |
Recent reviews from Google
We just recently started treatment with Holmes & Palmer Orthodontics, but so far we have had such a great experience! Everyone we’ve encountered has been so kind, welcoming, and helpful. They’ve made the whole process easy and comfortable, and we’re looking forward to continuing treatment with them. Highly recommend!
We had a great experience yesterday with Holmes and Palmer Orthodontics! The atmosphere is a mix of fun and professional! They immediately made my daughter feel at ease. I appreciated the transparency with the cost. They were also incredibly efficient! Her consultation was that morning and she had braces that afternoon! Highly recommend!
My son has been going to here for a little over a year. The staff is amazing and they are some of the nicest people you could meet and deal with. Always so friendly and will answer all your questions. Definitely recommend them to everyone!
While this visit was just a consult, I was blown away with the comfortable atmosphere the staff provided. My son was welcomed with their message board (that I totally missed), but he noticed his name AND he walked away with some SWAG! Very pleased with our first visit!
This is an amazing, welcoming office, that always has a fun environment and many ways to earn brace bucks to by different things. -Emmi Kay Harrow
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