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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients
Hatcher & Frey Orthodontics
Board certified orthodontists offering Invisalign and custom braces to families across Hampton Roads for over 25 years.
1806 Hampton Blvd # B, Norfolk, VA 23517
4.8(29 reviews)
About Hatcher & Frey Orthodontics
Invisalign cases feature heavily here, from correcting an adult's open bite to treating a child's cross bite, under Dr. Gregory Hutchins and colleagues.
Reviews at Hatcher & Frey Orthodontics frequently center on Invisalign treatment, including a case where an 18-month course corrected an open bite and crooked teeth in an adult, and another where a child's cross bite was addressed with aligners. Several reviews mention multi-generational families having braces or aligner treatment with the same doctor. Staff across visits are described as friendly and professional, and reviewers also note flexible payment options, including no-interest plans and a discount for paying upfront.
Summary of 19 patient reviews, February 2026–September 2026, updated September 2026
Board certified orthodontists offering Invisalign and custom braces to families across Hampton Roads for over 25 years.
As the first and only Invisalign Apex Provider in the region, they specialize in designing smiles that enhance facial balance and appearance using advanced digital technology.
Treatments offered
Who They Treat
Hatcher & Frey Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Hatcher & Frey Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
In-House 3D Printing
Accelerated Treatment
iTero/TRIOS
3D printing
accelerated ortho
Orthodontists at this office
provider
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Dr. Scott Frey, DDS, MSD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Dr. Valerie LaScala
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. William Hatcher
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. Gregory Hutchins
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
6 plans listedAetnaAnthemCignaDelta Dental PPODelta Dental PremierFep Blue
In-network contracted provider for FEP Blue and Anthem insurances. In-network providers with all major insurances. Insurance specialists prepare and file all necessary paperwork. Orthodontic benefits verified prior to first appointment.
What patients say
Latest review 7 weeks ago
What patients praise
- Multiple reviews describe successful Invisalign outcomes, including correcting an adult's open bite and a child's cross bite.
- Some families mention having several members treated by the same doctor over time.
- Reviewers note financing options like no-interest payment plans and a discount for paying in full.
Doctors patients mention
- Dr. Gregory Hutchins · 2 reviews
- Last 90 days
- 19 reviews
- averaging 4.8★
- Last 12 months
- 40 reviews
- averaging 4.8★
- Owner replies
- 95% of reviews
- typically within 14 days
- Compared with Norfolk
- Higher rated than 54%
- of 14 practices we track
9
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| Feb 2026 | 2 |
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| May 2026 | 8 |
| Jun 2026 | 2 |
| Jul 2026 | 9 |
| Aug 2026 | 9 |
| Sep 2026 | 1 |
- 5★35
- 4★3
- 3★1
- 2★1
- 1★0
- Invisalign / clear aligners5
PraiseCriticism
- Friendly staff12
- Great with kids4
- Clear explanations2 / 1
- The orthodontist2
- Scheduling & wait times1 / 1
- Cost, insurance & financing2
- Responsiveness2
- Treatment timeline2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 12 | 0 |
| Great with kids | 4 | 0 |
| Clear explanations | 2 | 1 |
| The orthodontist | 2 | 0 |
| Scheduling & wait times | 1 | 1 |
| Cost, insurance & financing | 2 | 0 |
| Responsiveness | 2 | 0 |
| Treatment timeline | 2 | 0 |
Recent reviews from Google
4.8
29 reviews
Boaventura Barros Jr
3 weeks ago
Went to Hatcher and Trey’s orthodontics and tried Invisalign. Couldn’t believe how easy it was to get them and how comfortable they are to wear. The service there is outstanding quick and kind. If you’re thinking about it, give them a try you won’t be disappointed. Thank you.
Jessica Estey
a month ago
Dr. Hutchins and the team are wonderful. They take great care of our kiddo and are always pleasant and engaging with all of us. I highly recommend them!
Amy rogers
a month ago
So friendly and such a simple process. They really went out of the way to help during deployments and made the process so easy. i love all the services they offer as well.
Natalia Estremera
2 months ago
I had such a positive experience with Hatcher and Frey! All the staff is friendly, personable, and truly care about your smile! Pricing is affordable with payment plan options with no interest! Discounted if you pay full up front. Don’t wait! Visit them now
Brittany
2 months ago
Nothing but wonderful things to say. My son’s cross bite was addressed with Invisalign and the team was super helpful throughout the whole process.
Questions about this practice
What orthodontic treatments does Hatcher & Frey Orthodontics offer?
Hatcher & Frey Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Hatcher & Frey Orthodontics accept dental insurance?
Hatcher & Frey Orthodontics accepts Aetna, Anthem, Cigna, Delta Dental PPO, Delta Dental Premier, and others.
Does Hatcher & Frey Orthodontics offer free consultations?
Yes, Hatcher & Frey Orthodontics offers a free initial orthodontic consultation. Call (757) 627-7555 or book online to schedule.
Is Hatcher & Frey Orthodontics accepting new patients?
Hatcher & Frey Orthodontics is currently welcoming new patients in Norfolk, VA. Call (757) 627-7555 or book online to schedule.
Where is Hatcher & Frey Orthodontics located?
Hatcher & Frey Orthodontics is located at 1806 Hampton Blvd # B. Get directions: https://maps.google.com/?cid=16034319373303372984&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Hatcher & Frey Orthodontics?
Hatcher & Frey Orthodontics office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Hatcher & Frey Orthodontics offer payment plans?
Yes, Hatcher & Frey Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Hatcher & Frey Orthodontics?
Hatcher & Frey Orthodontics is staffed by Dr. Scott Frey, Dr. Valerie LaScala, Dr. William Hatcher, Dr. Gregory Hutchins. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Hatcher & Frey Orthodontics?
Hatcher & Frey Orthodontics has a 4.8-star rating based on 29 patient reviews on Google.
How long has Hatcher & Frey Orthodontics been in practice?
Hatcher & Frey Orthodontics has been providing orthodontic care since 1999, serving the Norfolk, VA community for over 27 years.
Other Hatcher & Frey Orthodontics locations
Research with AI
Accepting new patients
Est. 1999
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Virtual Consultations
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
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