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James River Orthodontics provides orthodontic care in Henrico, VA for children, teens, and adults seeking comprehensive treatment options.

About James River Orthodontics
A lobby coffee bar and froyo machine set the tone, while Dr. Wyatt Loflin and Dr. Larry Scarborough take on cases from simple braces to jaw surgery coordination.
James River Orthodontics runs a bright, modern office with lobby perks like a coffee bar and frozen yogurt machine that reviews call out often, alongside charging stations and clean, well-organized spaces. Beyond the amenities, reviews describe Dr. Loflin and the team handling complex cases such as double cross bites, underbites, and mid-treatment transfers requiring oral surgery coordination. Families with multiple children in treatment at once and anxious or sensory-sensitive kids are frequently mentioned as being well accommodated.
Summary of 200 patient reviews, May 2023–September 2026, updated September 2026
James River Orthodontics provides orthodontic care in Henrico, VA for children, teens, and adults seeking comprehensive treatment options.
The practice operates two locations to serve the greater Richmond area. Dr. Larry Scarborough and Dr. Wyatt Loflin lead the clinical team, offering personalized approaches to alignment correction and bite management. Treatment options include Invisalign clear aligners, self-ligating braces, and surgical orthodontics for complex cases requiring coordination with oral surgeons. As a Diamond Plus Invisalign Provider, the practice has completed extensive case volume with this clear aligner system. Self-ligating brackets reduce friction and may shorten appointment times compared to traditional braces. Surgical orthodontics addresses skeletal discrepancies that cannot be corrected through tooth movement alone. Established in 2011, James River Orthodontics has built a clinical presence in the Henrico community over more than a decade. The practice offers evening hours to accommodate varying schedules and provides online booking for appointment convenience. Financial accessibility includes acceptance of dental insurance plans, flexible payment plans, and in-house financing options. A complimentary initial consultation is available for new patients considering treatment. The practice has received a 5.0 rating across 1,051 Google reviews, reflecting patient feedback on clinical outcomes and service delivery. Individuals in Henrico and surrounding Virginia communities can schedule an evaluation to determine appropriate treatment based on their specific orthodontic needs.
Treatments offered
Who They Treat
James River Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Larry Scarborough
NPI verified · no bio or photo on file
Dr. Wyatt Loflin, DDS
NPI verified · no bio or photo on file
Insurance accepted
11 plans listedWhat patients say
Latest review 4 weeks ago
What patients praise
Who it suits
Doctors patients mention
| Oct 2023 | 13 |
|---|---|
| Nov 2023 | 7 |
| Dec 2023 | 2 |
| Jan 2024 | 4 |
| Feb 2024 | 5 |
| Mar 2024 | 5 |
| Apr 2024 | 6 |
| May 2024 | 8 |
| Jun 2024 | 2 |
| Jul 2024 | 4 |
| Aug 2024 | 4 |
| Sep 2024 | 0 |
| Oct 2024 | 9 |
| Nov 2024 | 7 |
| Dec 2024 | 5 |
| Jan 2025 | 7 |
| Feb 2025 | 5 |
| Mar 2025 | 3 |
| Apr 2025 | 4 |
| May 2025 | 5 |
| Jun 2025 | 5 |
| Jul 2025 | 7 |
| Aug 2025 | 7 |
| Sep 2025 | 3 |
| Oct 2025 | 5 |
| Nov 2025 | 21 |
| Dec 2025 | 10 |
| Jan 2026 | 2 |
| Feb 2026 | 9 |
| Mar 2026 | 2 |
| Apr 2026 | 1 |
| May 2026 | 1 |
| Jun 2026 | 0 |
| Jul 2026 | 3 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 85 | 1 |
| Great with kids | 41 | 0 |
| The orthodontist | 37 | 0 |
| Office & technology | 33 | 0 |
| Gentle, comfortable care | 30 | 0 |
| Treatment results | 28 | 2 |
| Clear explanations | 22 | 0 |
| Scheduling & wait times | 20 | 2 |
Recent reviews from Google
Everyone is so nice, professional and goes the extra mile to make you feel well taken care and that you have all your questions and concerns addressed. Highly recommend!!! The coffee bar & frozen yogurt is also a special treat bonus.
I love JRO! I can’t recommend Dr. Loflin and his team enough! From start to finish, the entire experience was excellent. Dr. Loflin is incredibly friendly, easy to work with, and truly an outstanding orthodontist. I’m a perfectionist in general, and especially when it comes to my teeth, so I had high expectations. Dr. Loflin was patient, listened to every concern I had, and took the time to make sure I was completely satisfied with the final result. I never felt rushed, and it was clear that he genuinely cared about getting everything just right. The entire staff is friendly, welcoming, and professional, making every visit a great experience. If you’re looking for an orthodontist who truly cares about his patients and takes pride in his work, I highly recommend Dr. Loflin and his team! 😋
From the moment I started my braces journey, everyone at James River Orthodontics made me feel comfortable and cared for. I came in with teeth that were very crooked and uneven, and I honestly never thought I would have the smile I always dreamed of. Now that I’ve reached the end of my treatment, I couldn’t be happier with my results. My smile has completely transformed, and my confidence has grown so much. I put all of my trust and faith in the team at James River Orthodontics, and they exceeded every expectation. Thank you for your kindness, professionalism, and the amazing care you gave me throughout my journey. I will always recommend James River Orthodontics to anyone looking for a beautiful smile!
This is a great group. I highly recommend them. I am an adult who had braces and they made the experience as easy as possible. I am only sorry that I waited so long to get started. You are never too old!
I smile brighter these days - and not just because of the amazing job they’ve done on my teeth, but because of how MY orthodontist and the entire team make me feel every time I walk through the door. As I am nearing the completion of my treatment, I’ve been reflecting on just how positive the experience has been from start to finish. The environment is always friendly and welcoming. What truly stands out is that the staff is incredibly accommodating. Whether it’s scheduling, answering questions, or making adjustments, they go above and beyond to make everything easy and stress-free. I am thrilled with my results so far and grateful for the care I’ve received. I highly recommend this office to anyone looking for an orthodontist who combines expertise with a personal touch and delivers a good laugh every visit!
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