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Board CertifiedAAO MemberAccepting new patients

Double-T-Smiles

Double T Smiles is a pediatric dental and orthodontic practice founded and led by husband-and-wife team Drs.

6102 82nd St #2, Lubbock, TX 79424
4.9(164 reviews)
Call Now(806) 792-2288WebsiteDirections

About Double-T-Smiles

Children with autism or other special needs get particular attention here, with some families driving two hours for that care.

Reviews highlight a strong track record with children who have special needs or sensory sensitivities, including nonverbal kids tolerating cleanings and autistic patients staying calm through x-rays. Many families mention a prize system and child-friendly rooms that ease anxious kids through appointments, and a few note the office is worth a long drive because the dentist and orthodontist share one location. The doctor is noted for personally returning calls to answer questions and for offering a second opinion that avoided unnecessary treatment.

Summary of 100 patient reviews, March 2017–September 2026, updated September 2026

Double T Smiles is a pediatric dental and orthodontic practice founded and led by husband-and-wife team Drs.

Colleen and Michael Segall, former U.S. Army dental officers. The practice offers early interceptive orthodontics, full braces, and clear aligner treatment for children, teens, and adults, along with comprehensive pediatric dental care. They emphasize a family-focused, comfortable environment with advanced digital technology and specialized care including growth modification and treatment for special healthcare needs.

Treatments offered

InvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesEarly TreatmentEarly TreatmentSurgical OrthodonticsSurgical OrthodonticsClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Double-T-Smiles provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Double-T-Smiles uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records

Orthodontists at this office

provider
headshot

Dr. Colleen Segall, DMD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Michael Segall, DMD, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. NADENE TIPTON --, DDS, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients19 yrs experience

Insurance accepted

1 plan listed
United Concordia
Double-T-Smiles does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 8 weeks ago

What patients praise

  • Reviews describe particular success with children who have autism or other special needs, from first-time cleanings to calm x-rays.
  • The doctor is noted for personally calling back patients and for a second opinion that steered a family away from unneeded extractions or root canals.
  • Some families say the office is worth a two-hour drive, partly because dental and orthodontic care are available in one place.

Things to know

  • A few reviews mention longer waits before being seen.

Who it suits

  • Children with autism or other special needs
  • Young or anxious kids nervous about dental visits
  • Families with multiple children in treatment
Last 12 months
8 reviews
averaging 4.9★
Owner replies
5% of reviews
typically within 18 days
Compared with Lubbock
Higher rated than 50%
of 21 practices we track
Reviews per month
2
Oct 2023Sep 2026
Reviews per month
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Star ratings
  • 5★159
  • 4★4
  • 3★1
  • 2★0
  • 1★1
Average rating by year
  • 20163.5
  • 20174.3
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.9
  • 20235.0
  • 20245.0
  • 20255.0
  • 20264.9
1★5★
Treatments patients mention
  • Braces7
What patients talk about
PraiseCriticism
  • Great with kids42 / 1
  • Gentle, comfortable care22
  • The orthodontist18
  • Friendly staff13 / 1
  • Scheduling & wait times5 / 2
  • Treatment results6
  • Location & hours6
  • Clear explanations4
What patients talk about
ThemePraiseCriticism
Great with kids421
Gentle, comfortable care220
The orthodontist180
Friendly staff131
Scheduling & wait times52
Treatment results60
Location & hours60
Clear explanations40

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Recent reviews from Google

4.9
164 reviews
Dominic Caraveo
Dominic Caraveo
3 months ago
“

My daughter needed quite a bit of work done and the staff went above and beyond to make the process as smooth as possible.

Review from Google

Said Ramirez
Said Ramirez
4 months ago
“

As a pre-dental student, I had a wonderful experience at Double T Smiles. The team was welcoming and professional, and observing the clinic gave me valuable insight into patient care. They were very supportive, and I learned a lot from their guidance. I highly recommend this clinic to families seeking quality pediatric dental care, as well as to pre-dental students looking to learn from dedicated professionals.

Review from Google

Starnes Edits
Starnes Edits
6 months ago
“

My child had a pleasant first dental appointment here! The decor and layout is very child-friendly and staff are good at easing nerves. There is also a neat prize system for kids after their appointment. The only thing I'm marking down for is the price and long wait to be seen by the dentist. If you are in network with their dental insurance, go for it. However, if you don't have dental insurance, this is an expensive place to go (over $400 for x-rays and a cleaning).

Review from Google

Kari Maher
Kari Maher
7 months ago
“

I just had a wonderful experience with Double T. I talked to Jenny on the phone and had some specific questions about tongue tie releases for my infant. Within one hour, Dr. Colleen Segall herself called me back to answer my questions. She talked with me for 15 minutes on the phone and patiently answered all questions I had. I am quite impressed with this kind of care and customer service. Thank you very much Double T Smiles.

Review from Google

Joseph Olibas-Yanez
Joseph Olibas-Yanez
10 months ago
“

My kids love going to the dentist and orthodontist. Everyone at the office treats my kiddos so kindly. We have been going to this office for 10+ years and have always had the best experiences. I can tell that they, truly, love and care about all their patients. I wish they serviced adults, lol!!!

Review from Google

Read all 164 reviews on Google →

Questions about this practice

What orthodontic treatments does Double-T-Smiles offer?+
Double-T-Smiles offers: Invisalign, Self-Ligating Braces, Early Treatment, Surgical Orthodontics, Clear Aligners, Traditional Braces, Retainers.
Does Double-T-Smiles accept dental insurance?+
Double-T-Smiles accepts United Concordia.
Does Double-T-Smiles offer free consultations?+
Yes, Double-T-Smiles offers a free initial orthodontic consultation. Call (806) 792-2288 to schedule.
Is Double-T-Smiles accepting new patients?+
Double-T-Smiles is currently welcoming new patients in Lubbock, TX. Call (806) 792-2288 to schedule.
Where is Double-T-Smiles located?+
Double-T-Smiles is located at 6102 82nd St #2. Get directions: https://maps.google.com/?cid=8944090884511797485&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Double-T-Smiles?+
Double-T-Smiles office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Double-T-Smiles offer payment plans?+
Yes, Double-T-Smiles offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Double-T-Smiles?+
Double-T-Smiles is staffed by Dr. Colleen Segall, Dr. Michael Segall, Dr. NADENE TIPTON --. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Double-T-Smiles?+
Double-T-Smiles has a 4.9-star rating based on 164 patient reviews on Google.
How long has Double-T-Smiles been in practice?+
Double-T-Smiles has been providing orthodontic care since 2019, serving the Lubbock, TX community for over 7 years.

Other Double-T-Smiles locations

Double-T-Smiles: Tipton Nadene J DDS MS
6102 82nd St #2, Lubbock · 5.0 (13) · Board certified
View →
Sperry, Tivis, & Wentz Family Orthodontics - Lubbock 82nd
6102 82nd St #4, Lubbock · 5.0 (677)
View →
Parker Wentz Orthodontics
4013 98th St, Lubbock · 5.0 (27) · Board certified
View →
Sperry, Tivis, & Wentz Family Orthodontics - Lubbock 84th
4013 84th St, Lubbock · 4.9 (958)
View →

Research with AI

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6102 82nd St #2
Lubbock, TX 79424
Get Directions
(806) 792-2288
double-t-smiles.com/
info@double-t-smiles.com
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Accepting new patients
Est. 2019
Free Consultation
Payment Plans Available
Online Booking Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

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