Culberson Family Orthodontics

Excellent practice with an incredibly encouraging and caring team. Having previous experience taking my children to orthodontic appointments years ago, I truly appreciated the professionalism and positive atmosphere at Dr. Culberson’s practice. My first encounter in the office was with delightful team member who reviewed my insurance to ensure coverage , she is  always a tremendous help thru out  my entire experience. Dr. Culberson and every single person in the office are organized, kind, helpful, compassionate and encouraging. It is easy to understand why they have been successfully serving patients for 15 years and will continue for many more. When I first met Dr. Culberson, he thoughtfully and thoroughly developed a treatment plan to address the problem I was experiencing, while also considering my age and that I travel frequently. The ability to scan and monitor my progress from any country I was in was an incredible tool. In addition, communication with the team through text messages was outstanding, and whenever I needed a call back, the response was prompt and professional. I am truly grateful to have been treated by such an exceptional practice, and I highly recommend them.

Wanted my braces off early bc they were not working for me. As soon as I mentioned this, I got cold shouldered and they acted so strange. I think they took it very personally? Couldn’t even discuss concerns because they didn’t care at that point & all the Dr. Could say was “she didn’t like my braces”, no direction, didn’t finish answering my questions. In the same appt, they ripped my bracket off of my tooth and refused to put it back on until I made a big deal about my tooth possibly shifting. I was in ongoing treatment while I figured out where I would be getting my retainers from…..Because they told me they would charge me $1,000 per arc, so $2,000 for retainers. Hilarious. Attached is a screenshot of where they LIED about ripping my bracket off and tried to refuse to put it back on. The front receptionist lady was extremely rude while explaining what I owed and had such a strong attitude while I was asking where she was pulling these random numbers from if the treatment cost wasn’t prorated. I guess she didn’t know what the word proration meant and that’s why we were both confused, but she was so rude and nasty. She then proceeded to tell me I couldn’t get retainers bc I didn’t complete treatment. As if I didn’t just pay thousands for my teeth to be where they were at and are almost completely straight now. That’s when they gave me the outrageously overpriced retainer fee of 2k. Anytime cosmetics were mentioned, they were not interested in helping or doing anything ortho’s would normally do, they would always just say “your teeth are just like that” lol. Lazy. What a mistake to choose this very weird business that I regret choosing. Very fake nice people and were very nice a few weeks after this, probably trying to avoid this bad review right here. Yall showed your true colors and earned your 1 star! Good work.

Went in this morning for my son’s consultation. Every part of the staff was wonderful, from the front desk down to Dr. Culberson. They made my son feel super comfortable and they were great with him. We can’t wait to get started on his braces journey with Culberson orthodontics!

I cannot be happier with my results!! I used to be so scared of anything dental related, but over the past 3 years, I actually looked forward to coming into their office. Dr. Culberson and the staff are truly some of the nicest people!

We had a not so great experience with another orthodontist for my daughter’s first phase of braces and decided to try Culberson at the recommendation of our dentist. The entire experience, from the greeting at the door to the end of the conversation with Dr. Culberson, was nothing short of amazing I didn’t feel pressured to spend a ton of money right away and they took the time to explain exactly what was going on and the ways we could approach a solution. Definitely recommend this practice!