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Augusta Family Dental
Augusta Family Dental is a multi-location general dental practice with 4 locations in the Augusta, Georgia area.
3226 Washington Rd, Augusta, GA 30907
4.8(336 reviews)
About Augusta Family Dental
Handling toddlers, anxious patients, and even an elderly patient with dementia with notable gentleness is what Dr. Jennifer Humm's team is known for.
Augusta Family Dental is a general dental practice that also offers Invisalign, and most reviews focus on routine cleanings and family care rather than orthodontics. Reviewers repeatedly mention how well the office handles children, from providing tablets during sibling visits to calmly managing a toddler's tooth emergency, and several note similar patience with anxious adult patients. Dr. Jennifer Humm is described as calm and thorough, walking patients through procedures step by step, and same-day emergency scheduling comes up often. A handful of reviews raise concerns about cost communication and one instance of pressure toward an added service.
Summary of 200 patient reviews, November 2020–September 2026, updated September 2026
Augusta Family Dental is a multi-location general dental practice with 4 locations in the Augusta, Georgia area.
They offer comprehensive dental services including exams, cleanings, cosmetic dentistry, implants, and orthodontic services such as clear aligners and Invisalign. The practice accepts most major insurance plans and offers flexible financing options.
Treatments offered
Who They Treat
Augusta Family Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Augusta Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Laser Dentistry
Orthodontists at this office
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Dr. Jason Hobbs, LCSW
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
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Dr. Jennifer Humm
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Makerson
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Deborah Young Makerson
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Deborah Makerson, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. Cherie Murray
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Phillip Prince
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
16 plans listedAetnaAmeritasCignaDelta DentalDelta Dental PPODenteMaxGEHA (Govt Employees)Guardian
In-network with UNUM, Guardian, United Healthcare, GEHA and MetLife at Hephzibah location. In-network with UNUM at Washington Road location. Not accepting Medicare.
What patients say
Latest review 2 months ago
What patients praise
- Reviews often describe staff going out of their way to keep children comfortable, including entertaining siblings and gently handling a child's tooth emergency.
- Dr. Jennifer Humm is repeatedly described as calm and clear in explaining each step of a procedure, including for anxious patients who need pauses.
- Same-day emergency appointments come up frequently, including for traveling patients and children needing urgent care.
Things to know
- A few reviews describe confusion or surprise around insurance coverage and billing.
Who it suits
- Families with young children
- Anxious or nervous patients
Doctors patients mention
- Dr. Jennifer Humm · 40 reviews
Orthodontic care in reviews
The limited orthodontic feedback mentions a teen's Invisalign treatment where staff explained the process, and braces quotes described as notably lower than competing offices.
- Last 12 months
- 145 reviews
- averaging 4.9★
- Owner replies
- 99% of reviews
- Compared with Augusta
- Higher rated than 50%
- of 10 practices we track
24
Oct 2023Sep 2026
| Oct 2023 | 5 |
|---|---|
| Nov 2023 | 6 |
| Dec 2023 | 4 |
| Jan 2024 | 9 |
| Feb 2024 | 6 |
| Mar 2024 | 10 |
| Apr 2024 | 5 |
| May 2024 | 3 |
| Jun 2024 | 14 |
| Jul 2024 | 6 |
| Aug 2024 | 7 |
| Sep 2024 | 10 |
| Oct 2024 | 4 |
| Nov 2024 | 4 |
| Dec 2024 | 8 |
| Jan 2025 | 6 |
| Feb 2025 | 10 |
| Mar 2025 | 11 |
| Apr 2025 | 11 |
| May 2025 | 10 |
| Jun 2025 | 7 |
| Jul 2025 | 7 |
| Aug 2025 | 8 |
| Sep 2025 | 13 |
| Oct 2025 | 10 |
| Nov 2025 | 11 |
| Dec 2025 | 12 |
| Jan 2026 | 20 |
| Feb 2026 | 18 |
| Mar 2026 | 24 |
| Apr 2026 | 15 |
| May 2026 | 16 |
| Jun 2026 | 15 |
| Jul 2026 | 1 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
- 5★348
- 4★10
- 3★0
- 2★1
- 1★13
- 20135.0
- 20153.0
- 20161.0
- 20172.5
- 20185.0
- 20195.0
- 20205.0
- 20215.0
- 20223.0
- 20234.8
- 20244.9
- 20254.8
- 20264.9
1★5★
PraiseCriticism
- The dentist36 / 3
- Friendly staff37 / 1
- Gentle, comfortable care33 / 2
- Clear explanations22
- Scheduling & wait times18
- Cost, insurance & financing11 / 7
- Great with kids14 / 1
- Responsiveness14 / 1
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 36 | 3 |
| Friendly staff | 37 | 1 |
| Gentle, comfortable care | 33 | 2 |
| Clear explanations | 22 | 0 |
| Scheduling & wait times | 18 | 0 |
| Cost, insurance & financing | 11 | 7 |
| Great with kids | 14 | 1 |
| Responsiveness | 14 | 1 |
Recent reviews from Google
4.8
336 reviews
Varr
2 months ago
The entire staff was pleasant and professional and Dr. Humm made my teenage son feel very much at ease dealing with his wisdom teeth.
Davidson Couch
3 months ago
I had a great experience with Jennifer humm getting my wisdom tooth pulled. She did amazing and would definitely go back for more work in the future.
Aenea Clark
3 months ago
New patient here! Great experience. Autumn and Dr. Humm were amazing! Very thorough with my cleaning and dental care plan. Came in experiencing tooth sensitivity and left with the issue resolved. My sisters and I love this place.
Adrianna Williams
4 months ago
Recently had to get a tooth pulled was extremely nervous and anxious about the process but from the moment I called and talked to the reception to actually go into my appointment and seeing the dentist herself. They completely changed my experience everybody was so lovely, helpful, patient and kind. It was one of the best dentist experiences I’ve had. I am looking forward to going to my next appointment because I know I’m in good hands!
Denise Burkett
4 months ago
I had what I considered a dental emergency while out of my home town. We called and they were able to fit me in. Everyone was knowledgeable and extremely courteous to us. We were shown various options for treatment that were available. They were able to help me while I was in their office. I am so thankful. :)
Questions about this practice
What orthodontic treatments does Augusta Family Dental offer?
Augusta Family Dental offers: Invisalign.
Does Augusta Family Dental accept dental insurance?
Augusta Family Dental accepts Aetna, Ameritas, Cigna, Delta Dental, Delta Dental PPO, and others.
Is Augusta Family Dental accepting new patients?
Augusta Family Dental is currently welcoming new patients in Augusta, GA. Call (706) 863-4567 or book online to schedule.
Where is Augusta Family Dental located?
Augusta Family Dental is located at 3226 Washington Rd. Get directions: https://maps.google.com/?cid=3379739946891622048&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Augusta Family Dental?
Augusta Family Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed Closed–Closed, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–2:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Augusta Family Dental offer payment plans?
Yes, Augusta Family Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Augusta Family Dental?
Augusta Family Dental is staffed by Dr. Jason Hobbs, Dr. Jennifer Humm, Makerson, Dr. Deborah Young Makerson, Dr. Deborah Makerson, Dr. Cherie Murray, Dr. Phillip Prince. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Augusta Family Dental?
Augusta Family Dental has a 4.8-star rating based on 336 patient reviews on Google.
Other Augusta Family Dental locations
Research with AI
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
WedClosed
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 2:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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