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Palmetto Family Orthodontics - Greenville (Verdae) provides orthodontic care in Greenville, SC, serving children, teens, and adults.
About Palmetto Family Orthodontics - Greenville (Verdae)
An arcade, coffee bar and therapy dog help ease anxious kids through treatment here, while Invisalign cases include a gap closed in just three months.
Invisalign and clear aligner treatment come up often in reviews, including a case where a gap closed in about three months as part of an 18-month plan. Families mention an arcade, coffee bar and therapy dog that help keep kids calm during visits, and several reviews describe the office working with children who have special needs or intellectual disabilities. Dr. Watson is frequently named for calm, thorough handling of complex cases, including one where the doctor personally coordinated emergency care after a bike accident.
Summary of 200 patient reviews, July 2023–September 2026, updated September 2026
Palmetto Family Orthodontics - Greenville (Verdae) provides orthodontic care in Greenville, SC, serving children, teens, and adults.
Established in 2007, the practice operates four locations and employs four orthodontists: Dr. David "Trecy" Watson, Dr. Caitlin Scott, Dr. Elaine Simpson, and Dr. Kim Freeman. The practice offers Invisalign clear aligner therapy, self-ligating braces, and early treatment options for younger patients. As a Diamond Plus Invisalign Provider, the practice has completed an advanced volume of cases using this system. Digital impressions are captured using iTero or equivalent intraoral scanning technology, eliminating the need for traditional impression materials. Palmetto Family Orthodontics accepts insurance and maintains in-network status with several carriers. The practice handles claim paperwork on behalf of patients. Payment options include cash, check, credit card, health savings accounts, flexible spending accounts, and CareCredit. In-house financing plans are available. New patients can schedule a complimentary consultation through online booking or request a virtual consultation. The practice has received a 4.9 Google rating based on 738 reviews. Palmetto Family Orthodontics serves patients throughout the Greenville area. Treatment recommendations depend on individual clinical assessment and orthodontic needs.
Treatments offered
Who They Treat
Palmetto Family Orthodontics - Greenville (Verdae) provides orthodontic treatment for the following age groups:
Technology & Equipment
Palmetto Family Orthodontics - Greenville (Verdae) uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Caitlin Moquin
NPI verified · no bio or photo on file
Insurance accepted
1 plan listedWhat patients say
Latest review 2 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 26 |
| Dec 2023 | 99 |
| Jan 2024 | 7 |
| Feb 2024 | 6 |
| Mar 2024 | 8 |
| Apr 2024 | 1 |
| May 2024 | 1 |
| Jun 2024 | 4 |
| Jul 2024 | 1 |
| Aug 2024 | 2 |
| Sep 2024 | 2 |
| Oct 2024 | 2 |
| Nov 2024 | 3 |
| Dec 2024 | 29 |
| Jan 2025 | 1 |
| Feb 2025 | 1 |
| Mar 2025 | 4 |
| Apr 2025 | 0 |
| May 2025 | 1 |
| Jun 2025 | 0 |
| Jul 2025 | 1 |
| Aug 2025 | 46 |
| Sep 2025 | 177 |
| Oct 2025 | 2 |
| Nov 2025 | 1 |
| Dec 2025 | 0 |
| Jan 2026 | 1 |
| Feb 2026 | 2 |
| Mar 2026 | 2 |
| Apr 2026 | 1 |
| May 2026 | 0 |
| Jun 2026 | 3 |
| Jul 2026 | 1 |
| Aug 2026 | 3 |
| Sep 2026 | 2 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 67 | 3 |
| The orthodontist | 64 | 3 |
| Great with kids | 32 | 2 |
| Treatment results | 28 | 4 |
| Gentle, comfortable care | 21 | 0 |
| Scheduling & wait times | 21 | 1 |
| Office & technology | 20 | 0 |
| Clear explanations | 14 | 2 |
Recent reviews from Google
I can not say enough about Dr. Watson!!! When shopping for a orthodontist 2 years ago, there was no question he was the one!! Fast forward , my son was due to get his braces off in 2 weeks and was in a bike accident knocking out his front teeth , his braces really saved most of his teeth but anyway! Dr. Watson was on the phone with me & the emergency room doctor at 10 pm on a Sunday night walking us through the next steps and arranging oral surgeon, Dr. Howell at Carolina Center for Oral & Facial Surgery. He prepared a whole team and was treating my son like his own emergency. Im crying writing this , im forever grateful for him & his team of magicians and caring experts!! Look no further !!! We are a Forever Grateful family.
I just started my Invisalign experience. I have been to the office twice now. Both times I went the staff was so friendly from walking in to checking out. I would definitely recommend PFO.
Honestly this has been the worst decision I’ve made in my adult life. After two years of treatment, my initial problems weren’t fixed, AND a new bite issue was created that now “can’t” be fixed either. If I could snap my fingers and go back to how my teeth were before, I would in an instant. I am so regretful and I genuinely hope this review helps at least one person decide to pass on Palmetto Ortho so they don’t have to go through the investment and disappointment that I’ve been through.
Dr. Freeman inherited me as an Invisalign failure, but could not have made my experience any better. I obviously was disappointed, but she came up with a plan to move forward. This involved briefly going back to regular braces. The staff is wonderful and I never had to wait. Dr. Freeman is peppy, positive, and great at her job. She turned what could have been an unpleasant experience into a fantastic one. Would highly recommend her.
I had such a great experience with Tee during my Invisalign process. She was incredibly knowledgeable, patient, and thorough, and she made sure I understood every step along the way. Tee took the time to answer all my questions and always made me feel comfortable and at ease. Her attention to detail and calm, friendly approach made what could have been an intimidating process feel easy and manageable. I truly appreciated her care and professionalism. I couldn’t have asked for a better experience.
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