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  4. /Palmetto Family Orthodontics - Greenville (Verdae)
Board CertifiedAAO MemberInvisalign ProviderAccepting new patients

Palmetto Family Orthodontics - Greenville (Verdae)

Palmetto Family Orthodontics - Greenville (Verdae) provides orthodontic care in Greenville, SC, serving children, teens, and adults.

501 Verdae Blvd, Greenville, SC 29607
4.9(738 reviews)
Call Now(864) 335-0505Book OnlineWebsiteDirections

About Palmetto Family Orthodontics - Greenville (Verdae)

An arcade, coffee bar and therapy dog help ease anxious kids through treatment here, while Invisalign cases include a gap closed in just three months.

Invisalign and clear aligner treatment come up often in reviews, including a case where a gap closed in about three months as part of an 18-month plan. Families mention an arcade, coffee bar and therapy dog that help keep kids calm during visits, and several reviews describe the office working with children who have special needs or intellectual disabilities. Dr. Watson is frequently named for calm, thorough handling of complex cases, including one where the doctor personally coordinated emergency care after a bike accident.

Summary of 200 patient reviews, July 2023–September 2026, updated September 2026

Palmetto Family Orthodontics - Greenville (Verdae) provides orthodontic care in Greenville, SC, serving children, teens, and adults.

Established in 2007, the practice operates four locations and employs four orthodontists: Dr. David "Trecy" Watson, Dr. Caitlin Scott, Dr. Elaine Simpson, and Dr. Kim Freeman. The practice offers Invisalign clear aligner therapy, self-ligating braces, and early treatment options for younger patients. As a Diamond Plus Invisalign Provider, the practice has completed an advanced volume of cases using this system. Digital impressions are captured using iTero or equivalent intraoral scanning technology, eliminating the need for traditional impression materials. Palmetto Family Orthodontics accepts insurance and maintains in-network status with several carriers. The practice handles claim paperwork on behalf of patients. Payment options include cash, check, credit card, health savings accounts, flexible spending accounts, and CareCredit. In-house financing plans are available. New patients can schedule a complimentary consultation through online booking or request a virtual consultation. The practice has received a 4.9 Google rating based on 738 reviews. Palmetto Family Orthodontics serves patients throughout the Greenville area. Treatment recommendations depend on individual clinical assessment and orthodontic needs.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainersClear BracesClear Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Palmetto Family Orthodontics - Greenville (Verdae) provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Palmetto Family Orthodontics - Greenville (Verdae) uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)
Remote Monitoring
Digital Records
iTero/TRIOS
CBCT
Dental Monitoring

Orthodontists at this office

provider
headshot

Caitlin Moquin

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

1 plan listed
Aetna
In-network coverage through several insurance providers; they handle paperwork for insurance claims.

What patients say

Latest review 2 months ago

What patients praise

  • Invisalign and clear aligner cases are mentioned often, including a gap closed in about three months during an 18-month course of treatment.
  • An arcade, coffee bar and therapy dog visits are described as helping kids stay calm, including children with special needs.
  • Dr. Watson is described as calm and thorough with complex cases, including one where the doctor personally managed emergency care after hours.

Things to know

  • A few reviews describe treatment timelines stretching longer than expected, including one case where a bite issue was not resolved after repeated adjustments.
  • Some reviews mention cost or billing frustrations, including a retainer fix priced well above what was found elsewhere and disputes over payment plans.

Who it suits

  • Families with multiple kids in treatment
  • Adults considering Invisalign or clear aligners
  • Anxious patients and those with special needs

Doctors patients mention

  • Dr. Trecy Watson · 34 reviews
  • Dr. Caldwell · 18 reviews
  • Dr. Freeman · 6 reviews
  • Dr. Scott · 5 reviews
  • Dr. Simpson · 3 reviews
Last 90 days
6 reviews
averaging 4.2★
Last 12 months
18 reviews
averaging 4.2★
Owner replies
41% of reviews
Reviews per month
177
Oct 2023Sep 2026
Reviews per month
Oct 20236
Nov 202326
Dec 202399
Jan 20247
Feb 20246
Mar 20248
Apr 20241
May 20241
Jun 20244
Jul 20241
Aug 20242
Sep 20242
Oct 20242
Nov 20243
Dec 202429
Jan 20251
Feb 20251
Mar 20254
Apr 20250
May 20251
Jun 20250
Jul 20251
Aug 202546
Sep 2025177
Oct 20252
Nov 20251
Dec 20250
Jan 20261
Feb 20262
Mar 20262
Apr 20261
May 20260
Jun 20263
Jul 20261
Aug 20263
Sep 20262
Average rating by year
  • 20235.0
  • 20244.9
  • 20254.9
  • 20264.0
1★5★
Treatments patients mention
  • Braces50
  • Invisalign / clear aligners21
  • Retainers3
What patients talk about
PraiseCriticism
  • Friendly staff67 / 3
  • The orthodontist64 / 3
  • Great with kids32 / 2
  • Treatment results28 / 4
  • Gentle, comfortable care21
  • Scheduling & wait times21 / 1
  • Office & technology20
  • Clear explanations14 / 2
What patients talk about
ThemePraiseCriticism
Friendly staff673
The orthodontist643
Great with kids322
Treatment results284
Gentle, comfortable care210
Scheduling & wait times211
Office & technology200
Clear explanations142

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Recent reviews from Google

4.9
738 reviews
Chastity A
Chastity A
6 months ago
“

I can not say enough about Dr. Watson!!! When shopping for a orthodontist 2 years ago, there was no question he was the one!! Fast forward , my son was due to get his braces off in 2 weeks and was in a bike accident knocking out his front teeth , his braces really saved most of his teeth but anyway! Dr. Watson was on the phone with me & the emergency room doctor at 10 pm on a Sunday night walking us through the next steps and arranging oral surgeon, Dr. Howell at Carolina Center for Oral & Facial Surgery. He prepared a whole team and was treating my son like his own emergency. Im crying writing this , im forever grateful for him & his team of magicians and caring experts!! Look no further !!! We are a Forever Grateful family.

Review from Google

Toni Dorsey
Toni Dorsey
6 months ago
“

I just started my Invisalign experience. I have been to the office twice now. Both times I went the staff was so friendly from walking in to checking out. I would definitely recommend PFO.

Review from Google

kyleigh banks
kyleigh banks
7 months ago
“

Honestly this has been the worst decision I’ve made in my adult life. After two years of treatment, my initial problems weren’t fixed, AND a new bite issue was created that now “can’t” be fixed either. If I could snap my fingers and go back to how my teeth were before, I would in an instant. I am so regretful and I genuinely hope this review helps at least one person decide to pass on Palmetto Ortho so they don’t have to go through the investment and disappointment that I’ve been through.

Review from Google

Beth Del Savio
Beth Del Savio
7 months ago
“

Dr. Freeman inherited me as an Invisalign failure, but could not have made my experience any better. I obviously was disappointed, but she came up with a plan to move forward. This involved briefly going back to regular braces. The staff is wonderful and I never had to wait. Dr. Freeman is peppy, positive, and great at her job. She turned what could have been an unpleasant experience into a fantastic one. Would highly recommend her.

Review from Google

Katherine
Katherine
8 months ago
“

I had such a great experience with Tee during my Invisalign process. She was incredibly knowledgeable, patient, and thorough, and she made sure I understood every step along the way. Tee took the time to answer all my questions and always made me feel comfortable and at ease. Her attention to detail and calm, friendly approach made what could have been an intimidating process feel easy and manageable. I truly appreciated her care and professionalism. I couldn’t have asked for a better experience.

Review from Google

Read all 738 reviews on Google →

Questions about this practice

What orthodontic treatments does Palmetto Family Orthodontics - Greenville (Verdae) offer?+
Palmetto Family Orthodontics - Greenville (Verdae) offers: Early Treatment, Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces, Retainers, Clear Braces.
Does Palmetto Family Orthodontics - Greenville (Verdae) accept dental insurance?+
Palmetto Family Orthodontics - Greenville (Verdae) accepts Aetna.
Does Palmetto Family Orthodontics - Greenville (Verdae) offer free consultations?+
Yes, Palmetto Family Orthodontics - Greenville (Verdae) offers a free initial orthodontic consultation. Call (864) 335-0505 or book online to schedule.
Is Palmetto Family Orthodontics - Greenville (Verdae) accepting new patients?+
Palmetto Family Orthodontics - Greenville (Verdae) is currently welcoming new patients in Greenville, SC. Call (864) 335-0505 or book online to schedule.
Where is Palmetto Family Orthodontics - Greenville (Verdae) located?+
Palmetto Family Orthodontics - Greenville (Verdae) is located at 501 Verdae Blvd. Get directions: https://maps.google.com/?cid=17650500776837096538&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Palmetto Family Orthodontics - Greenville (Verdae)?+
Palmetto Family Orthodontics - Greenville (Verdae) office hours: Mon 8:00 AM–4:30 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Palmetto Family Orthodontics - Greenville (Verdae) offer payment plans?+
Yes, Palmetto Family Orthodontics - Greenville (Verdae) offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Palmetto Family Orthodontics - Greenville (Verdae)?+
Palmetto Family Orthodontics - Greenville (Verdae) is staffed by Caitlin Moquin. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Palmetto Family Orthodontics - Greenville (Verdae)?+
Palmetto Family Orthodontics - Greenville (Verdae) has a 4.9-star rating based on 738 patient reviews on Google.
How long has Palmetto Family Orthodontics - Greenville (Verdae) been in practice?+
Palmetto Family Orthodontics - Greenville (Verdae) has been providing orthodontic care since 2007, serving the Greenville, SC community for over 19 years.

Other Palmetto Family Orthodontics - Greenville (Verdae) locations

Palmetto Family Orthodontics: Caldwell Rush-Baker DDS
501 Verdae Blvd, Greenville · 5.0 (3) · Board certified
View →
Palmetto Family Orthodontics - Greenville (East Faris)
15 E Faris Rd, Greenville · 5.0 (99) · Board certified
View →
Palmetto Family Orthodontics - Greenville (Duncan Chapel)
407-A Duncan Chapel Rd, Greenville · 4.9 (42) · Board certified
View →

Research with AI

ChatGPTPerplexityClaude
501 Verdae Blvd
Greenville, SC 29607
Get Directions
(864) 335-0505
palmettofamilyortho.com/location/orthodontist-in-greenville-sc/
Book Online
Open in Google Maps
Accepting new patients
Est. 2007
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:30 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

Social Profiles

Palmetto Family Orthodontics - Greenville (Verdae) on TikTok
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