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Success Orthodontics is a board-certified orthodontic practice with multiple locations (Lakewood, Mayfield Heights, Twinsburg) in Northeast Ohio serving patients of all ages.

About Success Orthodontics - Lakewood
Dr. Felix Gen's long-term guidance through multi-year cases, including one that avoided surgery predicted elsewhere, anchors treatment here.
Reviews describe Dr. Felix Gen as skilled and professional across years of treatment, with one case noting he avoided a surgery that other consultations had predicted would be necessary. Patients frequently mention smiles that look straight and bright after finishing treatment, and a few describe multi-year journeys, from expanders in childhood through braces removal in the teen years, guided closely by the doctor. Some reviews also mention a comfortable experience, including practical tips from staff for easing soreness after adjustments.
Summary of 17 patient reviews, February 2026–July 2026, updated September 2026
Success Orthodontics is a board-certified orthodontic practice with multiple locations (Lakewood, Mayfield Heights, Twinsburg) in Northeast Ohio serving patients of all ages.
Led by Dr. Felix Gen, the practice offers braces, clear aligners, airway-focused pediatric care, and surgical orthodontics using advanced technology including iTero digital scanning.
Treatments offered
Who They Treat
Success Orthodontics - Lakewood provides orthodontic treatment for the following age groups:
Technology & Equipment
Success Orthodontics - Lakewood uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Felix Gen, DDS, MS
NPI verified · no bio or photo on file
Insurance accepted
4 plans listedWhat patients say
Latest review 4 months ago
What patients praise
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 9 | 0 |
| Friendly staff | 7 | 0 |
| Treatment results | 7 | 0 |
| Great with kids | 4 | 0 |
| Gentle, comfortable care | 3 | 0 |
| Clear explanations | 2 | 0 |
| Treatment timeline | 2 | 0 |
| Scheduling & wait times | 1 | 0 |
Recent reviews from Google
I appreciate how clearly they explain each stage of treatment. They even showed progress photos comparing my teeth from the first visit until now. Seeing those changes side by side has kept me motivated to follow all of their instructions.
I never knew there could be perfection to my teeth. I'm grateful Success Orthodontics.
Dr. Gen is the best. My daughter's teeth look fabulous. All the staff are great.
I chose this orthodontist because their consultation felt honest instead of sales-focused. They didn’t pressure me into expensive cosmetic add-ons and clearly explained what treatment was actually necessary. Appointments usually stay on time, which matters because I leave work early to come here. My mouth was pretty sore after the first tightening, but the assistant gave practical suggestions that genuinely helped. Now adjustments feel much easier than they did during the beginning.
Went there from ages 7-14 my smile was very bad at first and I was scared to smile. I got an expander from here at first and thought it was the coolest thing ever. I had it until I was in 7th grade then I got braces which made me feel super cool and they did a very good job putting it on. I just got it off recently and I was super impressed and surprised by how well they got my smile. Everyone was super nice and they really improved my smile to shiny white. Probably the only people I’ll ever trust with my teeth 10/10.
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