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Board CertifiedAccepting new patients
Success Orthodontics - Mayfield Heights
Success Orthodontics is an established practice in Northeast Ohio (since 1998) offering comprehensive orthodontic care including braces, clear aligners (Invisalign and Angel), early treatment, surgical orthodontics, and accelerated treatment.
5827 Mayfield Rd, Mayfield Heights, OH 44124
4.9(139 reviews)
About Success Orthodontics - Mayfield Heights
An underbite corrected with braces alone under Dr. Felix Gen, avoiding jaw surgery, is one of the results reviewers highlight most.
Dr. Felix Gen and the team draw praise for treatment outcomes that reviewers say exceed expectations, from corrected underbites without surgery to complete smile transformations. Young children and families with several kids in treatment come up often, and the office is noted for working through multi-year cases, from two-phase early treatment starting around age seven to longer three-year courses that finish on schedule. Warm, welcoming staff and a modern office round out what reviewers mention.
Summary of 121 patient reviews, March 2014–September 2026, updated September 2026
Success Orthodontics is an established practice in Northeast Ohio (since 1998) offering comprehensive orthodontic care including braces, clear aligners (Invisalign and Angel), early treatment, surgical orthodontics, and accelerated treatment.
They serve children, teens, and adults with a focus on airway-centered orthodontics and preventative care.
Treatments offered
Early TreatmentInvisalignSelf-Ligating BracesSurgical OrthodonticsClear AlignersTraditional BracesRetainersTMJ TreatmentClear Braces
Who They Treat
Success Orthodontics - Mayfield Heights provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Success Orthodontics - Mayfield Heights uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Accelerated Treatment
Digital Records
iTero/TRIOS
accelerated ortho
Orthodontists at this office
provider
headshot
headshot
Dr. Felix Gen, DDS, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
4 plans listedCignaDenteMaxHumanaRenaissance Dental
We work with most dental insurance plans to help you maximize any orthodontic benefits. Our team verifies eligibility, estimates coverage, and files claims on your behalf to minimize out-of-pocket surprises. HSA/FSA friendly — use pre-tax dollars for eligible orthodontic expenses.
What patients say
Latest review 6 weeks ago
What patients praise
- Reviewers describe dramatic, sometimes surprising results, including an underbite fixed with braces alone rather than jaw surgery.
- Young children and families with multiple kids in treatment are a regular presence, with early two-phase treatment starting around age seven.
- Long treatment timelines, including two- and three-year cases, are reported as matching the plan given at the start.
Things to know
- A few reviews mention scheduling issues, including long waits with little communication.
Who it suits
- Young children starting early treatment
- Families with several kids in treatment
- Adults considering orthodontic treatment
Doctors patients mention
- Dr. Felix Gen · 88 reviews
- Last 90 days
- 11 reviews
- averaging 5.0★
- Last 12 months
- 30 reviews
- averaging 5.0★
- Owner replies
- 53% of reviews
7
Oct 2023Sep 2026
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- 5★157
- 4★1
- 3★0
- 2★0
- 1★3
- 20145.0
- 20164.4
- 20175.0
- 20184.8
- 20195.0
- 20205.0
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1★5★
- Braces27
- Invisalign / clear aligners5
- Jaw surgery3
PraiseCriticism
- Treatment results42
- The orthodontist36 / 2
- Friendly staff35 / 1
- Great with kids25 / 1
- Clear explanations14 / 2
- Office & technology11
- Treatment timeline9 / 2
- Gentle, comfortable care10
| Theme | Praise | Criticism |
|---|---|---|
| Treatment results | 42 | 0 |
| The orthodontist | 36 | 2 |
| Friendly staff | 35 | 1 |
| Great with kids | 25 | 1 |
| Clear explanations | 14 | 2 |
| Office & technology | 11 | 0 |
| Treatment timeline | 9 | 2 |
| Gentle, comfortable care | 10 | 0 |
Recent reviews from Google
4.9
139 reviews
Zephan Yanof
a month ago
Dr. Gen is so nice and so is his staff. Any concerns you have he always makes sure to address them very professionally. And he is always there to make sure you have a great smile.
Evgeniya Plakhtiy
a month ago
Finishing my orthodontic treatment has been such a rewarding experience. I’m truly grateful to the entire team for their kindness, professionalism, and attention to detail throughout the process. They made every visit pleasant, and the final results exceeded my expectations. I especially appreciated the excellent communication and that the office staff speaks Russian, which made the entire experience even more comfortable and welcoming. Thank you for giving me a smile I’m proud of. I highly recommend this practice to anyone looking for outstanding orthodontic care!
Roderick Hccrqqcb Brown V
2 months ago
2 years ago I started this journey and now finally finished!!!! Im looking for Angent now to do some Crest commercials with my Brand New Smile..Dr.Gen is the best and his staff are Top of the line...
Terrence
3 months ago
The process of getting my braces was a 10/10. They were very patient with me and were very friendly
Mandy Fleming
3 months ago
My sons smile was bad before, but after Dr Gen was done with him, he had a beautiful smile!
Questions about this practice
What orthodontic treatments does Success Orthodontics - Mayfield Heights offer?
Success Orthodontics - Mayfield Heights offers: Early Treatment, Invisalign, Self-Ligating Braces, Surgical Orthodontics, Clear Aligners, Traditional Braces, Retainers, TMJ Treatment, Clear Braces.
Does Success Orthodontics - Mayfield Heights accept dental insurance?
Success Orthodontics - Mayfield Heights accepts Cigna, DenteMax, Humana, Renaissance Dental.
Does Success Orthodontics - Mayfield Heights offer free consultations?
Yes, Success Orthodontics - Mayfield Heights offers a free initial orthodontic consultation. Call (440) 442-3525 or book online to schedule.
Is Success Orthodontics - Mayfield Heights accepting new patients?
Success Orthodontics - Mayfield Heights is currently welcoming new patients in Mayfield Heights, OH. Call (440) 442-3525 or book online to schedule.
Where is Success Orthodontics - Mayfield Heights located?
Success Orthodontics - Mayfield Heights is located at 5827 Mayfield Rd. Get directions: https://maps.google.com/?cid=8030580871139797620&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Success Orthodontics - Mayfield Heights?
Success Orthodontics - Mayfield Heights office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 9:00 AM–6:00 PM, Thu 7:00 AM–3:00 PM, Fri 7:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Success Orthodontics - Mayfield Heights offer payment plans?
Yes, Success Orthodontics - Mayfield Heights offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Success Orthodontics - Mayfield Heights?
Success Orthodontics - Mayfield Heights is staffed by Dr. Felix Gen. The practice is board-certified.
What is the patient rating for Success Orthodontics - Mayfield Heights?
Success Orthodontics - Mayfield Heights has a 4.9-star rating based on 139 patient reviews on Google.
How long has Success Orthodontics - Mayfield Heights been in practice?
Success Orthodontics - Mayfield Heights has been providing orthodontic care since 1998, serving the Mayfield Heights, OH community for over 28 years.
Other Success Orthodontics - Mayfield Heights locations
Research with AI
Accepting new patients
Est. 1998
Free Consultation
Payment Plans Available
Evening Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed9:00 AM – 6:00 PM
Thu7:00 AM – 3:00 PM
Fri7:00 AM – 3:00 PM
SatClosed
SunClosed
Social Profiles
- Google reviews synced
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