Smile Starters- Winston Salem

They did great with my 19m old. He was not a fan but it went pretty smooth for his first visit.

Do not go here. My child had appointment for the dentist. She came to the dentist and everything was good until they started doing Anastasia and just fixing teeth they were really rough and not paying attention to their job, they would laugh, talk with each other move their hand while they’re doing the shots, and not just be paying attention to what they’re doing, also while my child was trying to say that it was really painful they just would just ignore it. This was the worst ever experience of going to dentist in her life.

It was a pleasure to be seen as soon as we entered the office. We set down, and I was about to open my book. I didn't get a chance because we were called to the exam room 1 minute after arriving.

Really tough on my 11 yo. They knew going in she had anxiety and spoke roughly to her. There are reasons you cant see in to procedure room when its not a cleaning. My daughter now fears the dentist.

In person, ever since I was little, I have never had a problem at this location. The staff is usually very friendly! Again, let me emphasize the in person part. However over the phone, I’m not really sure if these girls like to have a little power trip while trying to book people or get whatever situated but every time I call, I have the absolute worst experience ever. Rude, cut you off, and very impatient. They say the calls are recorded for “training purposes” and I really wish that was the case because it’s very clearly that these girls have absolutely no etiquette when trying to talk to somebody over the phone. Never an issue in person however, wonder why that is.