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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients
Smith & Heymann Orthodontics
Smith & Heymann Orthodontics is a multi-location practice in North Carolina (Chapel Hill, Durham, Mebane, Roxboro) offering braces, Invisalign, and clear aligners for patients of all ages.
2919 Colony Rd, Durham, NC 27705
5.0(251 reviews)
About Smith & Heymann Orthodontics
Adults pursuing first-time or repeat treatment, from Herbst appliances correcting jaw alignment to Invisalign touch-ups, find a particular fit at Smith & Heymann.
Reviews at Smith & Heymann Orthodontics describe a practice that handles a wide range of cases, from early phase-1 treatment for young children to adults in their 40s through 60s starting or restarting orthodontic care. Several notes mention complex situations resolved with custom approaches, including a Herbst appliance used to correct jaw alignment and jaw surgery paired with braces. Dr. Gavin Heymann is described as personally engaged, getting down to a child's eye level and developing creative solutions for difficult cases. Retainers and clear aligner options come up often, with families noting responsive follow-up when replacements were needed.
Summary of 148 patient reviews, March 2011–September 2026, updated September 2026
Smith & Heymann Orthodontics is a multi-location practice in North Carolina (Chapel Hill, Durham, Mebane, Roxboro) offering braces, Invisalign, and clear aligners for patients of all ages.
The practice is led by three board-certified orthodontists and emphasizes personalized treatment and same-day service options.
Treatments offered
Who They Treat
Smith & Heymann Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Smith & Heymann Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Laser Dentistry
Accelerated Treatment
Remote Monitoring
TADs / Mini-Screws
Digital Records
Dental Monitoring
Orthodontists at this office
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Dr. J. Dempsey Smith, DMD, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
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Dr. Katya Skillestad, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. Gavin Heymann, DDS, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. JACK DEMPSEY SMITH --, DMD, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients20 yrs experience
Insurance accepted
17 plans listedAetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalFox EverettGEHA (Govt Employees)Guardian
We'll verify your orthodontic insurance before beginning treatment and file benefits on your behalf to help maximize coverage. We work with most major insurance plans.
What patients say
Latest review 7 weeks ago
What patients praise
- Dr. Gavin Heymann is described as personally attentive, detail-oriented, and willing to design custom solutions for complex bite and jaw cases.
- Adults returning for braces or Invisalign after years without treatment describe comfortable experiences and effective results, including one patient starting braces at 45.
- Retainer replacement and clear aligner support are handled quickly, with one family receiving replacement sets within two days.
Things to know
- A few reviews mention difficulty scheduling appointments or confirming timelines.
Who it suits
- Adults starting or returning to orthodontic treatment
- Families with several children in treatment over time
- Young children needing early phase-1 treatment
Doctors patients mention
- Dr. Gavin Heymann · 18 reviews
- Last 90 days
- 20 reviews
- averaging 5.0★
- Last 12 months
- 111 reviews
- averaging 5.0★
- Owner replies
- 1% of reviews
- Compared with Durham
- Higher rated than 83%
- of 21 practices we track
17
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- 5★285
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- 20115.0
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1★5★
- Braces28
- Invisalign / clear aligners25
- Retainers10
- Early (phase 1) treatment8
PraiseCriticism
- Friendly staff53 / 2
- The orthodontist48
- Treatment results37 / 1
- Clear explanations24
- Great with kids22
- Scheduling & wait times13 / 3
- Office & technology17
- Gentle, comfortable care14
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 53 | 2 |
| The orthodontist | 48 | 0 |
| Treatment results | 37 | 1 |
| Clear explanations | 24 | 0 |
| Great with kids | 22 | 0 |
| Scheduling & wait times | 13 | 3 |
| Office & technology | 17 | 0 |
| Gentle, comfortable care | 14 | 0 |
Recent reviews from Google
5.0
251 reviews
Dan
2 weeks ago
Extremely great dentist. They got my Invisalign retainer so fast I needed an upper one real quick because I lost it and had it within less than a week for only $250. Great communication and people that work where are fantastic
E H
a month ago
We loved our experience with Smith & Heymann Orthodontics. From the quality of care, nice location and great staff. Thank you!
Jose Fonseca
Edited a month ago
We had an outstanding experience with Smith & Heymann Orthodontics! Both of my children absolutely loved their experience from start to finish. The entire team is welcoming, friendly, and professional, and they always made my kids feel comfortable for their appointments. The doctors took the time to explain everything clearly, and the level of care and attention they received was exceptional. I highly recommend Smith & Heymann Orthodontics to any family looking for outstanding orthodontic care. A+++
Hart Matthews
2 months ago
The folks at Smith & Heymann made a year of orthodonture super easy. I’m very pleased with the result!
christy mcmillion
3 months ago
I cannot say enough wonderful things about Dr. Heymann and his team. Dr. Heymann has gone above and beyond to help me achieve the smile I have always dreamed of. From the very beginning, he took the time to listen to my concerns, explain every step of the process, and make me feel comfortable and confident in my treatment. His attention to detail, professionalism, and genuine care for his patients are unmatched. Every visit has been a positive experience, and the results have exceeded my expectations. Thanks to Dr. Heymann, I smile with confidence now, and I am truly grateful for the time, effort, and dedication he put into my care. If you are looking for an orthodontist who truly cares about his patients and delivers amazing results, I highly recommend Dr. Heymann!
Questions about this practice
What orthodontic treatments does Smith & Heymann Orthodontics offer?
Smith & Heymann Orthodontics offers: Early Treatment, Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Smith & Heymann Orthodontics accept dental insurance?
Smith & Heymann Orthodontics accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Does Smith & Heymann Orthodontics offer free consultations?
Yes, Smith & Heymann Orthodontics offers a free initial orthodontic consultation. Call (919) 493-4911 or book online to schedule.
Is Smith & Heymann Orthodontics accepting new patients?
Smith & Heymann Orthodontics is currently welcoming new patients in Durham, NC. Call (919) 493-4911 or book online to schedule.
Where is Smith & Heymann Orthodontics located?
Smith & Heymann Orthodontics is located at 2919 Colony Rd. Get directions: https://maps.google.com/?cid=38934933507797233&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smith & Heymann Orthodontics?
Smith & Heymann Orthodontics office hours: Mon 8:30 AM–5:00 PM, Tue 8:30 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thu 8:30 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Smith & Heymann Orthodontics offer payment plans?
Yes, Smith & Heymann Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smith & Heymann Orthodontics?
Smith & Heymann Orthodontics is staffed by Dr. J. Dempsey Smith, Dr. Katya Skillestad, Dr. Gavin Heymann, Dr. JACK DEMPSEY SMITH --. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Smith & Heymann Orthodontics?
Smith & Heymann Orthodontics has a 5-star rating based on 251 patient reviews on Google.
Other Smith & Heymann Orthodontics locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:30 AM – 5:00 PM
Tue8:30 AM – 5:00 PM
Wed8:30 AM – 5:00 PM
Thu8:30 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
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