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Smile First Pediatric Dental is a board-certified orthodontic practice in Durham, NC.
About Smile First Pediatric Dental
Special accommodations for autistic and special-needs children, alongside gentle handling of toddlers and infants, make this a notable choice for families with young or anxious kids.
Smile First Pediatric Dental is a pediatric dental practice that also offers orthodontic treatment, including Invisalign, traditional braces, clear aligners, and early treatment. Reviews highlight the office's approach with very young children and kids with special needs, noting accommodations like extra time to build trust and staff who show equipment beforehand to ease fear. Parents also mention TVs, themed rooms, and rewards used to keep children calm during procedures, and several describe the front desk and hygienists as warm with children of all ages. A few reviews raise concerns about how certain treatment recommendations and billing issues were handled.
Summary of 200 patient reviews, July 2025–September 2026, updated September 2026
Treatments offered
Who They Treat
Smile First Pediatric Dental provides orthodontic treatment for the following age groups:
Technology & Equipment
Smile First Pediatric Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Insurance accepted
3 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
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| Nov 2025 | 34 |
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| Jul 2026 | 21 |
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| Sep 2026 | 7 |
| Theme | Praise | Criticism |
|---|---|---|
| Great with kids | 67 | 0 |
| Friendly staff | 58 | 2 |
| Gentle, comfortable care | 42 | 0 |
| Clear explanations | 27 | 1 |
| The dentist | 14 | 2 |
| Scheduling & wait times | 12 | 3 |
| Office & technology | 13 | 0 |
| Responsiveness | 7 | 2 |
Recent reviews from Google
Great experience for my daughter. Very kind. She was nervous at first but they explained everything they were doing and that really calmed her
A great dentist for children. They have TVs for all the seats and the hygienists are super nice and great with kids. I’ve been super happy bringing my kids here.
We take our autistic son here, and every visit has been a wonderful experience. The entire staff is incredibly kind, patient, and understanding with him, which means so much to our family. They always take the time to make him feel comfortable, and we truly appreciate the compassion and care they show. We highly recommend this dental office!
The staff of employees were friendly it was me and my son first time visit. They took their time explaing what needed to be done with my son teeth and how to make him comfortable so yes I would recommend them.
Today, July 8, 2026, I brought my almost 7-year-old son in for a filling, and I am so grateful for the care he received from Dr. Haley and her assistant, Michelle. As any parent knows, dental work can be intimidating for a child, but they made the entire experience so much easier for both of us. They took the time to talk him through every step, keeping him calm, reassured, and comfortable throughout the procedure. Their patience, kindness, and ability to connect with him were truly remarkable. What stood out most was how attentive and compassionate they were. They understood the urgency of the situation, worked efficiently, and never made us feel rushed. Instead, they made sure my son felt safe and cared for every step of the way. It is clear that they genuinely care about their patients and go above and beyond to create a positive experience. Thank you, Dr. Haley and Michelle, for taking such wonderful care of my son. We left feeling relieved, grateful, and incredibly thankful to have such an amazing dental team.
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