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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients
Smith & Heymann Orthodontics
Smith & Heymann Orthodontics offers comprehensive orthodontic treatment including braces, clear aligners, and Invisalign at four locations in Chapel Hill, Durham, Mebane, and Roxboro, North Carolina.
1506 E Franklin St Suite 304, Chapel Hill, NC 27514
5.0(122 reviews)
About Smith & Heymann Orthodontics
Step-by-step breakdowns of cosmetic versus necessary treatment and early phase-1 care set the tone under Dr. Gavin Heymann and Dr. Katya Skillestad.
Reviews describe a practice that lays out the treatment plan in detail before starting, including which parts are cosmetic versus necessary, and answers questions through an app between visits. Early treatment for younger children comes up more often here than a passing mention, alongside Invisalign and clear aligner cases that reviewers say went smoothly for both kids and adults. Dr. Heymann is mentioned often for a conservative, careful approach and calm manner with children, and the office is described as clean and welcoming across its Chapel Hill and Durham locations.
Summary of 97 patient reviews, November 2021–September 2026, updated September 2026
Smith & Heymann Orthodontics offers comprehensive orthodontic treatment including braces, clear aligners, and Invisalign at four locations in Chapel Hill, Durham, Mebane, and Roxboro, North Carolina.
The practice serves patients of all ages with personalized treatment plans and same-day treatment availability.
Treatments offered
Who They Treat
Smith & Heymann Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Smith & Heymann Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Laser Dentistry
Remote Monitoring
TADs / Mini-Screws
Digital Records
Dental Monitoring
Orthodontists at this office
provider
headshot
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Dr. J. Dempsey Smith
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
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Dr. Gavin Heymann, DDS, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
headshot
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Dr. Katya Skillestad, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
18 plans listedAetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalFox EverettGEHA (Govt Employees)Guardian
We'll verify your orthodontic insurance before beginning treatment and file claims on your behalf to help maximize your benefit.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviewers frequently mention that the process is explained step by step, with clarity on what treatment is cosmetic versus necessary.
- Early phase-1 treatment for younger children comes up often, with parents noting overbites corrected successfully.
- Dr. Heymann is repeatedly praised for a conservative treatment approach and rapport with anxious or neurodivergent kids.
Who it suits
- Families with multiple kids in treatment
- Young children starting early treatment
- Adults considering Invisalign
Doctors patients mention
- Dr. Gavin Heymann · 35 reviews
- Dr. Katya Skillestad · 8 reviews
- Dr. J. Dempsey Smith · 2 reviews
- Last 90 days
- 19 reviews
- averaging 4.8★
- Last 12 months
- 59 reviews
- averaging 4.9★
- Owner replies
- 30% of reviews
12
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 1 |
| May 2024 | 1 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 2 |
| Sep 2024 | 7 |
| Oct 2024 | 0 |
| Nov 2024 | 5 |
| Dec 2024 | 3 |
| Jan 2025 | 5 |
| Feb 2025 | 5 |
| Mar 2025 | 6 |
| Apr 2025 | 12 |
| May 2025 | 12 |
| Jun 2025 | 3 |
| Jul 2025 | 5 |
| Aug 2025 | 8 |
| Sep 2025 | 8 |
| Oct 2025 | 4 |
| Nov 2025 | 3 |
| Dec 2025 | 7 |
| Jan 2026 | 5 |
| Feb 2026 | 5 |
| Mar 2026 | 2 |
| Apr 2026 | 2 |
| May 2026 | 6 |
| Jun 2026 | 6 |
| Jul 2026 | 8 |
| Aug 2026 | 5 |
| Sep 2026 | 5 |
- 5★143
- 4★1
- 3★0
- 2★0
- 1★1
- 20215.0
- 20225.0
- 20235.0
- 20245.0
- 20255.0
- 20264.9
1★5★
- Invisalign / clear aligners10
- Braces5
- Early (phase 1) treatment5
PraiseCriticism
- Friendly staff45
- The orthodontist31 / 1
- Clear explanations22
- Treatment results17
- Great with kids15
- Gentle, comfortable care13
- Scheduling & wait times8 / 1
- Office & technology8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 45 | 0 |
| The orthodontist | 31 | 1 |
| Clear explanations | 22 | 0 |
| Treatment results | 17 | 0 |
| Great with kids | 15 | 0 |
| Gentle, comfortable care | 13 | 0 |
| Scheduling & wait times | 8 | 1 |
| Office & technology | 8 | 0 |
Recent reviews from Google
5.0
122 reviews
Kate Panuska
a month ago
My kiddo has anxiety around the dentist and the nurse and staff were so incredibly kind and patient with her.
Cara Henning
a month ago
Both my children had large overbites. It’s amazing what Dr. Heymann was able to do! Both now have great smiles!
Yanira ambert
2 months ago
We have had an amazing experience with Smith & Heyman Orthodontics. Their team consists of reliable, experienced professionals who truly care for their patients.
Mason
2 months ago
Refused to give treatment 2 weeks before I was scheduled to have surgery. After previously agreeing to the treatment. Shame on you dr Heymann for leaving our family scrambling for options. No one in chapel hill should visit this orthodontist ever again.
Stacey
2 months ago
My entire experience with the practice was awesome! The staff are all wonderful. Dr. Skillestad explained the process and answered my questions in clear language. I highly recommend this team!
Questions about this practice
What orthodontic treatments does Smith & Heymann Orthodontics offer?
Smith & Heymann Orthodontics offers: Early Treatment, Invisalign, Self-Ligating Braces, Traditional Braces, Clear Braces, Clear Aligners, Retainers.
Does Smith & Heymann Orthodontics accept dental insurance?
Smith & Heymann Orthodontics accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Does Smith & Heymann Orthodontics offer free consultations?
Yes, Smith & Heymann Orthodontics offers a free initial orthodontic consultation. Call (919) 493-4911 or book online to schedule.
Is Smith & Heymann Orthodontics accepting new patients?
Smith & Heymann Orthodontics is currently welcoming new patients in Chapel Hill, NC. Call (919) 493-4911 or book online to schedule.
Where is Smith & Heymann Orthodontics located?
Smith & Heymann Orthodontics is located at 1506 E Franklin St Suite 304. Get directions: https://maps.google.com/?cid=13955606916815597764&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smith & Heymann Orthodontics?
Smith & Heymann Orthodontics office hours: Mon 8:30 AM–5:00 PM, Tue 8:30 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thu 8:30 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Smith & Heymann Orthodontics offer payment plans?
Yes, Smith & Heymann Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smith & Heymann Orthodontics?
Smith & Heymann Orthodontics is staffed by Dr. J. Dempsey Smith, Dr. Gavin Heymann, Dr. Katya Skillestad. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Smith & Heymann Orthodontics?
Smith & Heymann Orthodontics has a 5-star rating based on 122 patient reviews on Google.
Other Smith & Heymann Orthodontics locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:30 AM – 5:00 PM
Tue8:30 AM – 5:00 PM
Wed8:30 AM – 5:00 PM
Thu8:30 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
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