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Board CertifiedAAO MemberAccepting new patients
VanderWall Orthodontics - Durham
VanderWall Orthodontics - Durham is a board-certified orthodontic practice in Durham, NC.
3518 Westgate Dr #405, Durham, NC 27707
4.9(51 reviews)
About VanderWall Orthodontics - Durham
Broken brackets and loose wires often get fixed the same day at this practice, with Dr. Clay Vanderwall known for taking emergency calls even from patients who've relocated.
Reviews here point most often to responsiveness: broken brackets and loose wires get handled the same day, and retainer adjustments are often resolved within minutes. Dr. Clay Vanderwall is frequently described as attentive and available, remembering patients by name and even taking emergency calls from families who've moved out of town. Several reviews mention finishing treatment ahead of personal deadlines, though a couple describe timelines running longer than expected. Front desk staff and assistants are noted for warmth and efficiency during visits.
Summary of 51 patient reviews, October 2014–June 2026, updated September 2026
Treatments offered
Who They Treat
VanderWall Orthodontics - Durham provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
VanderWall Orthodontics - Durham uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Clay Vanderwall
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
3 plans listedDelta Dental PPODelta Dental PremierDeltaCare USA
VanderWall Orthodontics - Durham does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 4 months ago
What patients praise
- Broken brackets and loose wires are often repaired the same day, even for out-of-town patients.
- Dr. Clay Vanderwall is described as remembering patients personally and explaining treatment plans and alternatives in detail.
- Several reviews mention treatment finishing ahead of personal milestones like a birthday.
Things to know
- A few reviews describe treatment taking longer than originally expected.
Who it suits
- Families with several kids in treatment
- Teens
- Patients transferring mid-treatment
Doctors patients mention
- Dr. Clay Vanderwall · 40 reviews
- Last 12 months
- 7 reviews
- averaging 5.0★
- Owner replies
- 0% of reviews
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- 5★54
- 4★0
- 3★0
- 2★0
- 1★1
- 20145.0
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- 20205.0
- 20215.0
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1★5★
- Braces26
PraiseCriticism
- The orthodontist18 / 1
- Treatment results15 / 1
- Friendly staff14
- Responsiveness9 / 1
- Treatment timeline5 / 2
- Great with kids6
- Clear explanations5
- Gentle, comfortable care4
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 18 | 1 |
| Treatment results | 15 | 1 |
| Friendly staff | 14 | 0 |
| Responsiveness | 9 | 1 |
| Treatment timeline | 5 | 2 |
| Great with kids | 6 | 0 |
| Clear explanations | 5 | 0 |
| Gentle, comfortable care | 4 | 0 |
Recent reviews from Google
4.9
51 reviews
K
2 months ago
We had the pleasure of getting my daughter's braces installed at this location. The entire staff was incredibly kind, professional, and welcoming. Since we were leaving town, they went above and beyond to accommodate us by fitting and providing my daughter's braces on the same day, even with very short notice. We truly appreciate their flexibility and exceptional customer service.
Thomas Kraft
3 months ago
We brought our son here after receiving recommendations from friends, and it was definitely the right choice. The team knows how to work with younger patients and keeps them engaged throughout treatment. They explain things in a way that kids can understand, which makes a big difference.
Janine Tucker
6 months ago
Great service and very friendly staff. Erin does an exceptional job and always makes me feel welcome! I highly recommend this office!
Anson Burtch
8 months ago
Kids smiles came out straight and true. Dr. Vanderwall did great work and was very good with teens. No, braces aren’t fun but make the best of it and go here. They worked with me on payments as well.
Lynn Holden
8 months ago
Brilliant service so friendly and helpful. We were on holiday and my son’s brace broke. Dr Vanderwall sorted it out and made him comfortable until we could get home. Cannot thank him enough
Questions about this practice
What orthodontic treatments does VanderWall Orthodontics - Durham offer?
VanderWall Orthodontics - Durham offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Early Treatment, Retainers.
Does VanderWall Orthodontics - Durham accept dental insurance?
VanderWall Orthodontics - Durham accepts Delta Dental PPO, Delta Dental Premier, DeltaCare USA.
Does VanderWall Orthodontics - Durham offer free consultations?
Yes, VanderWall Orthodontics - Durham offers a free initial orthodontic consultation. Call (919) 403-0790 to schedule.
Is VanderWall Orthodontics - Durham accepting new patients?
VanderWall Orthodontics - Durham is currently welcoming new patients in Durham, NC. Call (919) 403-0790 to schedule.
Where is VanderWall Orthodontics - Durham located?
VanderWall Orthodontics - Durham is located at 3518 Westgate Dr #405. Get directions: https://maps.google.com/?cid=14368367995617535598&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for VanderWall Orthodontics - Durham?
VanderWall Orthodontics - Durham office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does VanderWall Orthodontics - Durham offer payment plans?
Yes, VanderWall Orthodontics - Durham offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at VanderWall Orthodontics - Durham?
VanderWall Orthodontics - Durham is staffed by Clay Vanderwall. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for VanderWall Orthodontics - Durham?
VanderWall Orthodontics - Durham has a 4.9-star rating based on 51 patient reviews on Google.
Other VanderWall Orthodontics - Durham locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
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