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Accepting new patients

New World Dentistry

New World Dentistry operates as an orthodontic practice in Concord, North Carolina, under the direction of Dr.

4995 Weddington Road 40, Concord, NC 28027
4.6(474 reviews)
Call Now(704) 918-5560WebsiteDirections

About New World Dentistry

Dr. Jayne Kalu's office moves efficiently, often completing exams and cleanings within an hour, and keeps Saturday hours for busy schedules.

This is a general dental practice in Concord that also offers Invisalign, traditional braces, and retainers alongside routine dental care. Visits often move quickly, with some patients completing a full exam, cleaning, and consult in under an hour, and Saturday appointments help those with busy work schedules. Reviews note a mix of experiences around cost and billing, including cases of unexpected out-of-pocket charges or quotes that didn't match advertised promotions.

Summary of 202 patient reviews, August 2018–September 2026, updated September 2026

New World Dentistry operates as an orthodontic practice in Concord, North Carolina, under the direction of Dr.

Jayne E. Kalu, who holds both DMD and DDS degrees. The practice provides orthodontic services with scheduling options that include evening and weekend appointments to accommodate patients with varying work and school schedules. Payment plan options are available for treatment costs. The facility has received a 4.6-star rating on Google based on 474 patient reviews. Dr. Kalu's dual dental degrees indicate completion of comprehensive dental education, with the practice focusing specifically on orthodontic care for patients in the Concord area. The extended hours of operation distinguish the practice from traditional dental offices that typically maintain standard business hours. Financial arrangements through payment plans allow patients to manage treatment costs over time rather than requiring full payment upfront. The Google review score reflects patient feedback collected through the platform's rating system, representing experiences from nearly 500 patients who have utilized the practice's services.

Photos

Treatments offered

InvisalignInvisalignTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Adult braces cost guide →Teen braces cost guide →

Who They Treat

New World Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

New World Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.

Cone Beam CT (3D X-Ray)
Digital Records
Digital X-Rays
CEREC CAD/CAM
Cone Beam Imaging
DentalVibe Injection Comfort System
KöR Whitening
Intra-oral Camera

Orthodontists at this office

provider
headshot

Dr. Jayne E Kalu, DMD, DDS

Dentist

Dr. Jayne hails originally from the West African Coast of Nigeria, with roots in both Ghana and Nigeria. She started her studies in Chicago, Illinois then moved to Boston, Massachusetts for her DMD degree at the Goldman School of Dental Medicine, Boston University, where she graduated with Honors. Since completing her General Practice residency program in New York, she has been very active, working in multiple practice modes of dentistry, including both private group practice and community health centers. Dr. Jayne has a love of children which allowed her to also work in pediatric dental practices and community health centers that focused on children, teenagers and pregnant women oral health care.

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

We accept most major dental insurances and will file most claims for you as a courtesy

What patients say

Latest review 3 weeks ago

What patients praise

  • Many visits move efficiently, with exams, cleanings, and consultations sometimes finished within an hour.
  • Saturday hours and flexible scheduling make appointments easier to fit around work.
  • Young children are described as calm and well cared for during procedures like extractions.

Things to know

  • Some reviews describe billing problems, including being overcharged or quoted prices that didn't match advertised promotions.
  • A few reviews mention the dentist recommending treatment they felt was unnecessary or overly aggressive.

Who it suits

  • Young children
  • Families with several kids in treatment
  • Patients transferring mid-treatment

Doctors patients mention

  • Dr. Jayne Kalu · 52 reviews

Orthodontic care in reviews

The small number of reviews describing orthodontic treatment mention Fast Braces work with Dr. Kalu, including wire adjustments over an extended period and, in one case, additional cavity fillings required before starting.

Last 90 days
10 reviews
averaging 5.0★
Last 12 months
47 reviews
averaging 4.3★
Owner replies
80% of reviews
Reviews per month
7
Oct 2023Sep 2026
Reviews per month
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Feb 20254
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Oct 20253
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Jan 20266
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Jun 20263
Jul 20265
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Sep 20263
Star ratings
  • 5★414
  • 4★18
  • 3★9
  • 2★9
  • 1★38
Average rating by year
  • 20165.0
  • 20174.8
  • 20184.8
  • 20194.5
  • 20204.5
  • 20214.5
  • 20224.6
  • 20234.4
  • 20244.6
  • 20254.6
  • 20264.1
1★5★
Treatments patients mention
  • Braces5
  • Early (phase 1) treatment3
What patients talk about
PraiseCriticism
  • The dentist43 / 16
  • Friendly staff46 / 6
  • Gentle, comfortable care24 / 10
  • Scheduling & wait times23 / 6
  • Clear explanations17 / 6
  • Treatment results13 / 10
  • Cost, insurance & financing4 / 16
  • Office & technology19 / 1
What patients talk about
ThemePraiseCriticism
The dentist4316
Friendly staff466
Gentle, comfortable care2410
Scheduling & wait times236
Clear explanations176
Treatment results1310
Cost, insurance & financing416
Office & technology191

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Recent reviews from Google

4.6
474 reviews
Sundy
Sundy
a month ago
“

I am 72 years old and this is the 1st time I have been to the dentist where I have no pain no after effects at all having my teeth removed This place is the best!

Review from Google

Carolyn Briscoe
Carolyn Briscoe
3 months ago
“

Had a root canal done. Years later I had to have the tooth pulled, no root canal had been done. I paid over $750 for something that was a half done job. Never again.

Review from Google

Nicole Mar
Nicole Mar
3 months ago
“

Worst scheduling experience as a potential new patient ever! I contacted this office in hopes of setting appointments for my husband and I. There was a third-party answering service that took down my name, contact number and some sensitive PII over the phone and informed me that the office staff would contact me when they opened. I waited a week and no call. I called back during their business hours only to be greeted by the same answering service and they requested my PII again. I declined to give it and just wanted to leave my name and number for the dental office to contact me back. The representative hung up on me! Insane. So, I called again moments later only to get the third-party answering service again. A different rep this time informed me that they have to take my PII over the phone to pass along to the office in order to receive a call back. At that point, forget it! They just lost a client because of the poor first impression that preceded them with the third-party answering service. Stop hiring these companies because they make you all look terrible!!!! And, lose you business.

Review from Google

T B
T B
Edited 3 months ago
“

Barely cleaned my teeth and was done cleaning within like 5 mins tops. I feel like the hygienist are told to not be thorough with the cleaning because the doctor was right there with her while she cleaned my teeth. Doctor goes on to tell me I have no cavities even though I have 4 for a FACT!!!. She definitely brought up needing a root canal and then told me my insurance doesn't cover it. Just all seems like a money grab to hit your insurance for subpar cleaning and get you paying out your pocket once you in there......Edit: went to another dentist and root canal was fully covered by SAME insurance along with my deep cleaning..so I went from possibly paying 4k to not having to pay nothing. Highly don't recommend this place

Review from Google

Dominique Cloud
Dominique Cloud
4 months ago
“

Great atmosphere and service. This will definitely be my primary dentist office from now on.

Review from Google

Questions about this practice

What orthodontic treatments does New World Dentistry offer?+
New World Dentistry offers: Invisalign, Traditional Braces, Retainers.
Is New World Dentistry accepting new patients?+
New World Dentistry is currently welcoming new patients in Concord, NC. Call (704) 918-5560 to schedule.
Where is New World Dentistry located?+
New World Dentistry is located at 4995 Weddington Road 40. Get directions: https://maps.google.com/?cid=14102854332997881800&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for New World Dentistry?+
New World Dentistry office hours: Mon 9:00 AM–4:00 PM, Tue 9:00 AM–4:00 PM, Wed Closed–Closed, Thu 9:00 AM–4:00 PM, Fri 9:00 AM–4:00 PM, Sat 9:00 AM–12:00 PM, Sun Closed–Closed.
Does New World Dentistry offer payment plans?+
Yes, New World Dentistry offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at New World Dentistry?+
New World Dentistry is staffed by Dr. Jayne E Kalu.
What is the patient rating for New World Dentistry?+
New World Dentistry has a 4.6-star rating based on 474 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
4995 Weddington Road 40
Concord, NC 28027
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(704) 918-5560
newworlddentistry.com/
admin@newworlddentistry.com
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Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 4:00 PM
Tue9:00 AM – 4:00 PM
WedClosed
Thu9:00 AM – 4:00 PM
Fri9:00 AM – 4:00 PM
Sat9:00 AM – 12:00 PM
SunClosed

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Back to Concord Orthodontists

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