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AAO MemberAccepting new patients
Turner Orthodontics
Turner Orthodontics is an AAO member orthodontic practice in Concord, NC.
319 Coddle Market Drive Northwest Suite 130, Concord, NC 28027
5.0(869 reviews)
About Turner Orthodontics
Dr. John Turner is described as addressing teen patients directly, with a game room, coffee bar, and tech that previews treatment results for anxious kids and adults alike.
Reviews at Turner Orthodontics repeatedly mention a modern, tech-forward office with a game room for siblings and a coffee stand in the waiting area, details families say make visits feel less like typical dental trips. Dr. John Turner is noted for speaking directly to children and teens about their own care rather than only to parents, and for using visual aids and simulations to show what treatment will look like. Several notes describe staff working to calm anxious kids and adults before procedures, and a handful of long-distance patients say they travel well past closer options to stay with the practice.
Summary of 200 patient reviews, November 2023–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Turner Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Turner Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
JOHN TURNER
Orthodontist
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedDelta DentalUHC / UnitedHealthcareUnited Healthcare
Delta Dental PPO — accepting new patients; Delta Dental Premier — accepting new patients; DeltaCare USA — accepting new patients
What patients say
Latest review 13 days ago
What patients praise
- The office is described as bright and modern, with a game room and coffee stand that make waiting easier for families with multiple kids in treatment.
- Dr. Turner is noted for explaining treatment plans directly to children and teens, using visual aids and simulations so they understand what to expect.
- Reviews describe staff helping anxious children and adults feel calmer before braces placement or other procedures.
Things to know
- A few reviews mention a bonded retainer failing more than once, requiring repeated return visits to fix it.
Who it suits
- Families with several children in treatment at once
- Anxious or nervous patients, both kids and adults
- Teens navigating braces or Invisalign
Doctors patients mention
- Dr. John Turner · 130 reviews
- Last 90 days
- 21 reviews
- averaging 5.0★
- Last 12 months
- 101 reviews
- averaging 5.0★
- Owner replies
- 3% of reviews
- Compared with Concord
- Higher rated than 85%
- of 10 practices we track
24
Oct 2023Sep 2026
| Oct 2023 | 13 |
|---|---|
| Nov 2023 | 16 |
| Dec 2023 | 7 |
| Jan 2024 | 16 |
| Feb 2024 | 15 |
| Mar 2024 | 18 |
| Apr 2024 | 24 |
| May 2024 | 12 |
| Jun 2024 | 24 |
| Jul 2024 | 16 |
| Aug 2024 | 22 |
| Sep 2024 | 15 |
| Oct 2024 | 18 |
| Nov 2024 | 22 |
| Dec 2024 | 3 |
| Jan 2025 | 12 |
| Feb 2025 | 9 |
| Mar 2025 | 7 |
| Apr 2025 | 5 |
| May 2025 | 8 |
| Jun 2025 | 5 |
| Jul 2025 | 9 |
| Aug 2025 | 12 |
| Sep 2025 | 12 |
| Oct 2025 | 8 |
| Nov 2025 | 3 |
| Dec 2025 | 5 |
| Jan 2026 | 2 |
| Feb 2026 | 15 |
| Mar 2026 | 13 |
| Apr 2026 | 15 |
| May 2026 | 8 |
| Jun 2026 | 11 |
| Jul 2026 | 7 |
| Aug 2026 | 5 |
| Sep 2026 | 7 |
- 20225.0
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
- Braces22
- Invisalign / clear aligners8
- Retainers3
PraiseCriticism
- Friendly staff45 / 2
- The orthodontist44 / 2
- Clear explanations28
- Great with kids28
- Gentle, comfortable care25
- Office & technology24
- Treatment results12 / 1
- Responsiveness8 / 3
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 45 | 2 |
| The orthodontist | 44 | 2 |
| Clear explanations | 28 | 0 |
| Great with kids | 28 | 0 |
| Gentle, comfortable care | 25 | 0 |
| Office & technology | 24 | 0 |
| Treatment results | 12 | 1 |
| Responsiveness | 8 | 3 |
Recent reviews from Google
5.0
869 reviews
Andrew Riddle
a month ago
Turner Ortho is absolutely fantastic. Great explanation to what needed to be done, and tremendous staff who are generous and helpful: I highly recommend!
Natalie Kubicek
Edited 2 months ago
The whole office staff is amazing. They walk your child through the process so they are comfortable and not scared. Highly recommend Dr. Turner and his team!
Brittany Gaskey
2 months ago
Dr. Turner was exceptional during my daughter’s consultation. He spent a great deal of time with us, answered all of our questions, and made us feel truly valued. His kindness, professionalism, and genuine passion for what he does were evident throughout the entire visit. The office team was equally outstanding. They took the time to give us a tour, explain what my daughter could expect, and made a sincere effort to get to know her and help her feel comfortable. The entire experience felt warm, personal, and welcoming—very different from other orthodontic offices we have visited. We left feeling confident and cared for, and we will absolutely be choosing this practice for our orthodontic care. Highly recommend!
Evan Cupples
3 months ago
Needed an emergency appointment for a permanent retainer repair. Fit me in quickly and always does a great job. Awesome experience every time
W B
4 months ago
I would give 10 stars if I could. Dr. Turner and the office is excellent. The staff loves what they do and has been there forever. It’s a peaceful and positive place. They go above and beyond. Highly recommend.
Questions about this practice
What orthodontic treatments does Turner Orthodontics offer?
Turner Orthodontics offers: Invisalign, Traditional Braces, Lingual Braces, Early Treatment, Surgical Orthodontics, Retainers.
Does Turner Orthodontics accept dental insurance?
Turner Orthodontics accepts Delta Dental, UHC / UnitedHealthcare, United Healthcare.
Is Turner Orthodontics accepting new patients?
Turner Orthodontics is currently welcoming new patients in Concord, NC. Call (704) 793-1414 to schedule.
Where is Turner Orthodontics located?
Turner Orthodontics is located at 319 Coddle Market Drive Northwest Suite 130. Get directions: https://maps.google.com/?cid=10716788557290165210&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Turner Orthodontics?
Turner Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 7:00 AM–4:00 PM, Thu 7:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Turner Orthodontics offer payment plans?
Yes, Turner Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Turner Orthodontics?
Turner Orthodontics is staffed by JOHN TURNER. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Turner Orthodontics?
Turner Orthodontics has a 5-star rating based on 869 patient reviews on Google.
How long has Turner Orthodontics been in practice?
Turner Orthodontics has been providing orthodontic care since 2014, serving the Concord, NC community for over 12 years.
Research with AI
Accepting new patients
Est. 2014
Payment Plans Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed7:00 AM – 4:00 PM
Thu7:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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