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Board CertifiedAccepting new patients
Black Orthodontics
Black Orthodontics has provided orthodontic care in Asheville for over 40 years, serving nearly 30,000 patients.
5 Yorkshire St A, Asheville, NC 28803
4.9(346 reviews)
About Black Orthodontics
Dr. Keith Black's practice draws young children in particular, and many reviewers note the office holding off on unneeded treatment, even prioritizing TMJ pain relief over selling braces.
Reviews describe Dr. Keith Black as skilled with complex or out-of-the-box bite cases, including adults resolving long-standing TMJ issues, and note he explains the relationship between airway and dental arch to referring dentists. The practice sees a notably high share of young children, with amenities like massage chairs, tablets, and a snack bar designed to ease their visits. Several reviewers specifically mention that the office avoided recommending treatment they didn't need, including prioritizing pain relief over a sale. Adults getting braces or Invisalign later in life, some in their sixties, also report satisfaction with their results.
Summary of 200 patient reviews, May 2014–September 2026, updated September 2026
Black Orthodontics has provided orthodontic care in Asheville for over 40 years, serving nearly 30,000 patients.
The practice offers braces, clear aligners, and pediatric treatments using digital impression scanning technology, with interest-free payment options and virtual consultations available.
Treatments offered
Early TreatmentLingual BracesSelf-Ligating Braces
Who They Treat
Black Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Black Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. Keith Black, D.D.S., M.S.
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Rich Andrews, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
We file most dental insurances
What patients say
Latest review 8 weeks ago
What patients praise
- The office is set up for young children specifically, with kid-focused amenities and staff described as skilled with high-anxiety or autistic patients.
- Reviewers note the practice holding back on unnecessary treatment, including one case where TMJ pain was addressed before any orthodontic sale.
- Dr. Keith Black is described as handling complex bite cases, including adults resolving longstanding TMJ or bite issues.
Things to know
- A few reviews describe billing disputes, including a quoted price not being honored and disagreements over contract terms.
- Some reviews mention scheduling issues, including long waits without notice and repeated trips when trays weren't ready.
Who it suits
- Young children, including those with anxiety
- Families with multiple children in treatment
- Adults addressing longstanding bite or TMJ issues
Doctors patients mention
- Dr. Keith Black · 127 reviews
- Dr. Rich Andrews · 2 reviews
- Last 12 months
- 30 reviews
- averaging 4.3★
- Owner replies
- 22% of reviews
- Compared with Asheville
- Higher rated than 52%
- of 21 practices we track
17
Oct 2023Sep 2026
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| Jan 2026 | 3 |
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- 5★334
- 4★5
- 3★4
- 2★0
- 1★9
- 20125.0
- 20135.0
- 20145.0
- 20155.0
- 20165.0
- 20175.0
- 20185.0
- 20194.8
- 20205.0
- 20215.0
- 20225.0
- 20234.8
- 20244.7
- 20254.2
- 20264.2
1★5★
- Braces40
- Invisalign / clear aligners9
- Retainers7
- Early (phase 1) treatment5
PraiseCriticism
- The orthodontist37 / 3
- Friendly staff38 / 2
- Great with kids32
- Treatment results28 / 2
- Gentle, comfortable care22 / 1
- Office & technology22
- Clear explanations19
- Cost, insurance & financing14 / 4
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 37 | 3 |
| Friendly staff | 38 | 2 |
| Great with kids | 32 | 0 |
| Treatment results | 28 | 2 |
| Gentle, comfortable care | 22 | 1 |
| Office & technology | 22 | 0 |
| Clear explanations | 19 | 0 |
| Cost, insurance & financing | 14 | 4 |
Recent reviews from Google
4.9
346 reviews
Madeleine Remkiewicz
2 months ago
Wish I could give 10 Stars! We live out of state and were visiting family who lives locally. My daughter's braces wire had shifted causing the wire to poke her cheek and cause pain. I was unable to remedy the situation myself, so I looked up "orthodontist near me" and Black Orthodontics came up. They were open and able to help my daughter within two hours. The whole staff was friendly and helped adjust my daughter's wire and relieve her pain. If we lived closer we would use them for all orthodontic needs! 10/10 would recommend!
M M
3 months ago
Had a consultation with Dr. Black, he was incredibly rude and condescending. His office staff was super kind though.
Keeva Garnett Morgan
4 months ago
First, let me say this Dr Andrew is amazing. The amazing thing about him. He is straightforward and he cares about people smiles and their concerns there’s no one like Dr.Andrew my firstvisit with him today touch my heart thank you so much for being you and also the staff is also amazing thank you guys!!!
Kaileen Dougherty
4 months ago
Quoted $150 for attachment removal. After exposing to X-ray and taking time off work for my appointment, they stated same service was $600 (normal is $100-300). Would not honor. Bad local experience and waste of time. Don’t recommend
Annie Verner
5 months ago
I had my braces put on today. I have brought a bad attitude to Black Orthodontics that is no fault of theirs. I was previously at an orthodontist who only put braces on my bottom six front teeth. He (previous ortho) absolutely destroyed my teeth and how I feel about my smile. I came in extremely wary and skeptical. My teeth were scanned in 3-D printed with the braces applied through this 3-D procedure, and each one is exactly the same on the matching tooth on the other side. I am SO HAPPY and feel so safe with the team at Black Ortho. Thank you so much for taking the time to deal with someone so shell shocked about orthodontia as I am.
Questions about this practice
What orthodontic treatments does Black Orthodontics offer?
Black Orthodontics offers: Early Treatment, Lingual Braces, Self-Ligating Braces.
Does Black Orthodontics offer free consultations?
Yes, Black Orthodontics offers a free initial orthodontic consultation. Call (828) 536-9877 or book online to schedule.
Is Black Orthodontics accepting new patients?
Black Orthodontics is currently welcoming new patients in Asheville, NC. Call (828) 536-9877 or book online to schedule.
Where is Black Orthodontics located?
Black Orthodontics is located at 5 Yorkshire St A. Get directions: https://maps.google.com/?cid=12052949113578964964&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Black Orthodontics?
Black Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 7:30 AM–2:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Black Orthodontics offer payment plans?
Yes, Black Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Black Orthodontics?
Black Orthodontics is staffed by Dr. Keith Black, Dr. Rich Andrews. The practice is board-certified.
What is the patient rating for Black Orthodontics?
Black Orthodontics has a 4.9-star rating based on 346 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Virtual Consultations
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu7:30 AM – 2:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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