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AAO MemberAccepting new patients

Northeast Orthodontic Associates

Northeast Orthodontic Associates is an AAO member orthodontic practice in Syracuse, NY.

3179 Erie Blvd E, Syracuse, NY 13214
3.2(29 reviews)
Call Now(315) 445-8112WebsiteDirections

About Northeast Orthodontic Associates

Many young patients here get braces, though reviews split on how closely the orthodontist stays involved once treatment starts.

Northeast Orthodontic Associates sees a good number of young children and families managing several kids in treatment, with braces mentioned most often among treatment types. Some reviews describe an orthodontist who personally answers the phone during off-hours and follows through on what was promised at the initial consult, while others say they rarely saw the doctor once treatment was underway. A few reviews note appliances and steps being explained in detail before placement, and kids' rewards programs come up as a plus for younger patients. Treatment outcomes get mixed marks, with some praising the final results and others citing lingering bite issues after braces came off.

Summary of 23 patient reviews, May 2016–August 2026, updated September 2026

Treatments offered

Traditional BracesTraditional BracesRetainersRetainersTMJ TreatmentTMJ TreatmentInvisalignInvisalignClear AlignersClear AlignersClear BracesClear BracesSelf-Ligating BracesSelf-Ligating Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Northeast Orthodontic Associates provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Susan Park, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

1 plan listed
Delta Dental PPO
Northeast Orthodontic Associates does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 months ago

What patients praise

  • Reviews mention appliances and treatment steps being explained in detail before placement.
  • Some reviews describe the orthodontist personally answering calls and following through on consult promises.
  • A rewards program for younger patients comes up as something kids look forward to at appointments.

Things to know

  • Several reviews describe treatment results falling short, including a lingering overbite or enamel concerns noticed after braces were removed.
  • A number of reviews mention scheduling issues, including switched locations and long waits despite being told to arrive early.

Who it suits

  • Young children starting orthodontic treatment
  • Families with multiple kids in treatment at once
Last 12 months
3 reviews
averaging 3.7★
Owner replies
0% of reviews
Reviews per month
3
Oct 2023Sep 2026
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Star ratings
  • 5★17
  • 4★0
  • 3★0
  • 2★0
  • 1★14
Average rating by year
  • 20163.0
  • 20171.0
  • 20181.0
  • 20193.4
  • 20201.0
  • 20211.0
  • 20224.0
  • 20234.2
  • 20245.0
  • 20251.0
  • 20263.7
1★5★
Treatments patients mention
  • Braces10
What patients talk about
PraiseCriticism
  • Friendly staff8 / 5
  • The orthodontist7 / 5
  • Great with kids5 / 3
  • Treatment results3 / 3
  • Scheduling & wait times2 / 3
  • Clear explanations3
  • Responsiveness1 / 2
  • Cost, insurance & financing1 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff85
The orthodontist75
Great with kids53
Treatment results33
Scheduling & wait times23
Clear explanations30
Responsiveness12
Cost, insurance & financing11

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Recent reviews from Google

3.2
29 reviews
Kashi Gb
Kashi Gb
a month ago
“

The worst braces place in all of syracuse they don’t tell you what the location is because they switch on random days. If u break a bracket and retry to make a new number they never help and u will have to wait very long, the staff is horrible also and there lucky im even giving one star if i could ill give 0

Review from Google

Autumn Dameron
Autumn Dameron
Edited 7 months ago
“

Have dealt with them for years nothing but the best experience highly recommend!! Friendly staff

Review from Google

M L
M L
a year ago
“

I strongly do not recommend this office. My sister got braces here and developed an abscess on the roof of her mouth shortly after they were removed. Now we’re paying out of pocket for a root canal on one of her front teeth. During her treatment, she rarely saw the doctor, and no one informed her about the abscess nor was it noted in her chart—even though it was clearly visible on the X-ray at the time her braces were taken off. She never had a cavity on that tooth. This office has a reputation for prolonging treatment unnecessarily and taking advantage of Medicaid patients, often causing more harm than good.

Review from Google

Jessica Estrada- Arroyo
Jessica Estrada- Arroyo
a year ago
“

Dr. Park is brilliant! She took her time in explaining, made us feel comfortable and valued. She taught us so much in a short period of time. She has the kindest bed side manner, she genuinely cares for her patients and is a plethora of knowledge in her field. We would travel cross country to be seen by her.

Review from Google

Tammy Hudson
Tammy Hudson
2 years ago
“

I haven't been here yet but they told me they take medicaid I'm not sure what I gave to send it for medicaid to approve braces

Review from Google

Read all 29 reviews on Google →

Questions about this practice

What orthodontic treatments does Northeast Orthodontic Associates offer?+
Northeast Orthodontic Associates offers: Traditional Braces, Retainers, TMJ Treatment, Invisalign, Clear Aligners, Clear Braces, Self-Ligating Braces.
Does Northeast Orthodontic Associates accept dental insurance?+
Northeast Orthodontic Associates accepts Delta Dental PPO.
Does Northeast Orthodontic Associates offer free consultations?+
Yes, Northeast Orthodontic Associates offers a free initial orthodontic consultation. Call (315) 445-8112 to schedule.
Is Northeast Orthodontic Associates accepting new patients?+
Northeast Orthodontic Associates is currently welcoming new patients in Syracuse, NY. Call (315) 445-8112 to schedule.
Where is Northeast Orthodontic Associates located?+
Northeast Orthodontic Associates is located at 3179 Erie Blvd E. Get directions: https://maps.google.com/?cid=10548207069722907620&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Northeast Orthodontic Associates?+
Northeast Orthodontic Associates office hours: Mon 8:30 AM–5:00 PM, Tue 8:30 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thu 10:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Northeast Orthodontic Associates offer payment plans?+
Yes, Northeast Orthodontic Associates offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Northeast Orthodontic Associates?+
Northeast Orthodontic Associates is staffed by Susan Park. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Northeast Orthodontic Associates?+
Northeast Orthodontic Associates has a 3.2-star rating based on 29 patient reviews on Google.

Other Northeast Orthodontic Associates locations

Northeast Orthodontic Associates
709 N Main St Unit 3, Syracuse · 2.8 (8)
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3179 Erie Blvd E
Syracuse, NY 13214
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(315) 445-8112
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Accepting new patients
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Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:30 AM – 5:00 PM
Tue8:30 AM – 5:00 PM
Wed8:30 AM – 5:00 PM
Thu10:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed

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