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Accepting new patients

Downtown Dental Syracuse

Downtown Dental Syracuse is a general dental practice located in downtown Syracuse that has been serving patients for over 65 years.

120 E Washington St #101, Syracuse, NY 13202
4.9(501 reviews)
Call Now(315) 549-2502Book OnlineWebsiteDirections
Downtown Dental Syracuse

About Downtown Dental Syracuse

Dr. Chris Zimmerman and Dr. Meade are noted for easing anxious patients through procedures, and reviews mention smoothly picking up care for patients transferring mid-treatment.

Downtown Dental Syracuse is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. A notable share of reviews come from patients who transferred care mid-treatment, describing a seamless handoff from a prior dentist. Beyond that, many reviews mention Dr. Zimmerman and Dr. Meade calming nervous patients through fillings, injections, and extractions, and the office is often described as running on time with short waits.

Summary of 200 patient reviews, August 2023–September 2026, updated September 2026

Downtown Dental Syracuse is a general dental practice located in downtown Syracuse that has been serving patients for over 65 years.

They offer cosmetic dentistry, dental implants, Invisalign, and general dental services. The practice does not accept Medicaid or state-sponsored plans but works with employer-sponsored and private insurance.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
Clear Aligners
$2,500 - $6,500
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Downtown Dental Syracuse provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Downtown Dental Syracuse uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Laser Dentistry
laser

* Pricing ranges are estimates. Contact the practice for a personalized quote.

Orthodontists at this office

provider
headshot

Dr. Tyler Mead

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Dr. Chris Zimmerman, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

Does not participate in Medicaid, Fidelis, or any state or government-sponsored plans. Works with employer-sponsored or private insurance plans. Offers their own Annual Membership Plan called DDS Cares.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews often mention patients transferring mid-treatment finding the transition into care here smooth and well managed.
  • Anxious patients repeatedly describe gentle handling during procedures like extractions and injections.
  • The office is frequently noted for running on time, with short waits and flexible scheduling.

Things to know

  • A few reviews describe the front desk as rude or unhelpful on the phone.

Who it suits

  • Patients transferring mid-treatment from another dentist
  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Chris Zimmerman · 52 reviews
  • Dr. Meade · 17 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
16 reviews
averaging 4.7★
Last 12 months
73 reviews
averaging 4.9★
Owner replies
1% of reviews
Compared with Syracuse
Higher rated than 50%
of 13 practices we track
Reviews per month
25
Oct 2023Sep 2026
Reviews per month
Oct 202317
Nov 20239
Dec 202315
Jan 202423
Feb 202421
Mar 202425
Apr 202417
May 202420
Jun 202420
Jul 202415
Aug 202415
Sep 202419
Oct 202410
Nov 20241
Dec 20244
Jan 20252
Feb 20257
Mar 20255
Apr 20257
May 20254
Jun 202510
Jul 20256
Aug 20254
Sep 20259
Oct 20255
Nov 20255
Dec 20254
Jan 20265
Feb 20269
Mar 20268
Apr 20269
May 20265
Jun 20265
Jul 20268
Aug 20262
Sep 20265
Star ratings
  • 5★482
  • 4★5
  • 3★4
  • 2★2
  • 1★7
Average rating by year
  • 20174.3
  • 20184.5
  • 20194.7
  • 20215.0
  • 20222.0
  • 20235.0
  • 20245.0
  • 20254.9
  • 20264.9
1★5★
What patients talk about
PraiseCriticism
  • The dentist65
  • Friendly staff45 / 3
  • Gentle, comfortable care25
  • Clear explanations23
  • Scheduling & wait times21 / 1
  • Responsiveness12 / 3
  • Office & technology12
  • Cost, insurance & financing8 / 2
What patients talk about
ThemePraiseCriticism
The dentist650
Friendly staff453
Gentle, comfortable care250
Clear explanations230
Scheduling & wait times211
Responsiveness123
Office & technology120
Cost, insurance & financing82

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Recent reviews from Google

4.9
501 reviews
James Bond
James Bond
Edited a month ago
“

Dr. Meade was unbelievable today, including his staff. They got me in quickly and with care. They have all the hi-tech equipment, especially the 3d xray machines that caught my infection in my back teeth. Then he pulled them out. I seriously didn't feel the tooth being pulled out. Trust me i have high anxiety and i wasn't nervous once. I felt no pain throughout the process and nothing after more than the usual pain from that procedure. I highly recommend them for any work and for everyone being nice too. 🦷🦷🦷🦷🦷 5 Teeth 😁review

Review from Google

Julia Morse
Julia Morse
Edited a month ago
“

Not just for adults! Love seeing Tina at our visits she has a sweet routine for my little guy! Dr. Z is great too… and knows when to refer work to a pediatric dentist!** 2026 updated*** still seeing the laddies at downtown dental! Andrea is also so friendly and great with my son!

Review from Google

ann grobosky
ann grobosky
2 months ago
“

New patient. Didn't wait long to be seen. Dental assistant professional and friendly. DR. MEADE terrific. Explained everything and gave me choices for treatment. Would highly recommend this practice

Review from Google

Lee Fifield
Lee Fifield
3 months ago
“

I have been going here for 20 years. The dentists are excellent, the hygienists are great, and the staff is professional and courteous. And to top it off, they always run on time!

Review from Google

Linda Gallagher
Linda Gallagher
3 months ago
“

From the moment I was greeted walking in until I made my next appointment. The staff was courteous and professional.

Review from Google

Read all 501 reviews on Google →

Questions about this practice

What orthodontic treatments does Downtown Dental Syracuse offer?+
Downtown Dental Syracuse offers: Invisalign, Clear Aligners, Traditional Braces.
Is Downtown Dental Syracuse accepting new patients?+
Downtown Dental Syracuse is currently welcoming new patients in Syracuse, NY. Call (315) 549-2502 or book online to schedule.
Where is Downtown Dental Syracuse located?+
Downtown Dental Syracuse is located at 120 E Washington St #101. Get directions: https://maps.google.com/?cid=1090662540219959070&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Downtown Dental Syracuse?+
Downtown Dental Syracuse office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Downtown Dental Syracuse offer payment plans?+
Yes, Downtown Dental Syracuse offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Downtown Dental Syracuse?+
Downtown Dental Syracuse is staffed by Dr. Tyler Mead, Dr. Chris Zimmerman.
What is the patient rating for Downtown Dental Syracuse?+
Downtown Dental Syracuse has a 4.9-star rating based on 501 patient reviews on Google.
How long has Downtown Dental Syracuse been in practice?+
Downtown Dental Syracuse has been providing orthodontic care since 1959, serving the Syracuse, NY community for over 67 years.

Other Downtown Dental Syracuse locations

Dr Tyler Mead
120 E Washington St #101, Syracuse · 5.0 (1)
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Research with AI

ChatGPTPerplexityClaude
120 E Washington St #101
Syracuse, NY 13202
Get Directions
(315) 549-2502
downtowndentalsyracuse.com/
Book Online
Open in Google Maps
Accepting new patients
Est. 1959
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Street Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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