CNY Dental Arts PLLC

I was trying to reschedule my cleaning appointment because I was in China and I did a cleaning there. I was honest about this but they said they need reference from the China dentist to know what they did to me in China. Well it was just a random dental office and they don’t do “references”. The lady on the phone said oh I will just go ahead and delete you because you can not see two different dentist. Well they just did a normal cleaning and I just need to reschedule a cleaning appointment. Is this a noble dental office that has so many rules to follow and people have to begging to stay in? That’s what I feel when reading the reviews. Maybe as a patient I just can not see two different dentist but yea it wasn’t making me feel comfortable. And it is alright because the dentist wasn’t doing a great job.

Dr. Chobor and her team member Tracy never followed up on their work to proceed with pre-approval for an oral appliance. Costly waiting times, the representative simply did not do her job and the Dr. Didn't care. Would recommend you avoid the provider, they dont care about delays in your care.

Absolutely unprofessional, I spoke with a man on the phone who wasn’t clear or sure about the dentist policy regarding insurance. A woman took over the phone call and said that she would report me for complaining about him not being clear. She asked for my insurance ID and went on to defend the man’s integrity and spirit. Her delivery was uncalled for. Furthermore, if the man had explained that the practice wasn’t accepting new patients (in the beginning of the call) then there wouldn’t have been a need for me to speak further. I felt disrespected and hope that future patients don’t receive the same energy from these people.

I had a great new patient appointment. Helen was extremely thorough and kind during my cleaning. She checked in frequently to make sure she wasn’t causing any pain and explained everything she was doing before she did it. I felt very comfortable and grateful for my visit and look forward to visiting again in 6 months!

Just had my first exam and cleaning here. My experience was great! The staff was so kind and I had no wait times whatsoever. My hygienist was so kind, which helped the anxiety I had previously had during dental visits at other locations. I leave my appointment feeling amazing and like I have brand new teeth!