Tap to connect directly with this practice
A full-service dental practice in Syracuse offering routine and cosmetic dentistry, restorative work, and orthodontics.
About Syracuse Dentist - Smiles By Design
Dr. Hyunseo Lee draws praise for calm handling of anxious patients and complex extractions, with next-day follow-up calls a recurring theme.
Smiles By Design is a general dental practice in Syracuse that also offers Invisalign. Reviews point to unusually strong responsiveness, with same-day emergency appointments, weekend on-call service, and next-day check-in calls after procedures. Many reviews describe patients with significant dental anxiety being put at ease, and long-term issues like chronic pain or old fillings finally getting resolved. A handful of reviews mention cost concerns, including one describing an unexpected out-of-pocket bill, alongside others who found pricing fair or lower than expected.
Summary of 208 patient reviews, October 2024–September 2026, updated September 2026
A full-service dental practice in Syracuse offering routine and cosmetic dentistry, restorative work, and orthodontics.
The practice emphasizes gentle, compassionate care and provides individualized treatment plans for patients of all ages.
Treatments offered
Who They Treat
Syracuse Dentist - Smiles By Design provides orthodontic treatment for the following age groups:
Technology & Equipment
Syracuse Dentist - Smiles By Design uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Roksolana Stets, DDS
NPI verified · no bio or photo on file
Dr. Hyunseo Lee
NPI verified · no bio or photo on file
Dr. Robyn Wenman, DDS
NPI verified · no bio or photo on file
Insurance accepted
What patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A small number of reviews mention Invisalign and braces at this practice, including an adult starting Invisalign around age 60 and a bite improvement attributed to Invisalign, with financial coordinators helping families plan for the cost of braces.
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 8 |
| Oct 2024 | 4 |
| Nov 2024 | 14 |
| Dec 2024 | 9 |
| Jan 2025 | 36 |
| Feb 2025 | 26 |
| Mar 2025 | 30 |
| Apr 2025 | 18 |
| May 2025 | 31 |
| Jun 2025 | 16 |
| Jul 2025 | 12 |
| Aug 2025 | 10 |
| Sep 2025 | 17 |
| Oct 2025 | 30 |
| Nov 2025 | 31 |
| Dec 2025 | 30 |
| Jan 2026 | 22 |
| Feb 2026 | 32 |
| Mar 2026 | 32 |
| Apr 2026 | 35 |
| May 2026 | 11 |
| Jun 2026 | 7 |
| Jul 2026 | 11 |
| Aug 2026 | 21 |
| Sep 2026 | 7 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 69 | 1 |
| The dentist | 52 | 2 |
| Gentle, comfortable care | 45 | 0 |
| Clear explanations | 27 | 0 |
| Scheduling & wait times | 24 | 0 |
| Treatment results | 19 | 1 |
| Office & technology | 18 | 0 |
| Responsiveness | 18 | 0 |
Recent reviews from Google
They are the best and I'll never go anywhere else! From the reception desk, three doctor and everything in between. I see Dr. Lee and she went above and beyond to make this extremely anxious patient as comfortable as possible! Love her!
I have been looking for a really great dentist and I found the best place ever. The staff is amazing and Christina is the best to work with. I love going into the office just to see the staff. They are pleasant, kind loving group of people. The place is so clean, I love it and if I can I would give them 100 not 99 1/2.
Staff and Dr. Lee are super nice and work efficiently. Dr. Lee did a great job on my crown! I really appreciate her direction on how to calm down when I was getting my numbing shot. I will use that in the future!! EDIT: I just recieved my bite guard and it is awesome, I may actually use this one :-). I really like Dr Lee, she is so good at what she does! Also, The staff is super helpful in getting my tooth brush issue resolved, I am so excited to use it now! My husband now goes and we will be coming back.
Let's face it....Most people don't like going to the dentist. But going to Smiles By Design is different. Everyone makes you feel very comfortable as soon as you walk into the office. The location is so convenient and so is the parking. The Dentists are amazing! They truly care and listen to any concerns you may have. My dental hygienist is very thorough and gentle. And the entire office team is knowledgeable, helpful, and extremely friendly. I always recommend Smiles By Design to everyone !!
I highly recommend Dr. Wenman! Not only is she extremely skilled and her work on my teeth literally changed my life - she listened with an open mind, was honest and transparent, and genuinely cared about giving me the best possible outcome. I would also recommend this office for regular inspection and cleaning, I’ve had a great experience here.
Questions about this practice
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing