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  4. /Syracuse Dentist - Smiles By Design
AAO MemberAccepting new patients

Syracuse Dentist - Smiles By Design

A full-service dental practice in Syracuse offering routine and cosmetic dentistry, restorative work, and orthodontics.

1304 Buckley Rd #203, Syracuse, NY 13212
4.9(630 reviews)
Call Now(315) 217-1979Book OnlineWebsiteDirections

About Syracuse Dentist - Smiles By Design

Dr. Hyunseo Lee draws praise for calm handling of anxious patients and complex extractions, with next-day follow-up calls a recurring theme.

Smiles By Design is a general dental practice in Syracuse that also offers Invisalign. Reviews point to unusually strong responsiveness, with same-day emergency appointments, weekend on-call service, and next-day check-in calls after procedures. Many reviews describe patients with significant dental anxiety being put at ease, and long-term issues like chronic pain or old fillings finally getting resolved. A handful of reviews mention cost concerns, including one describing an unexpected out-of-pocket bill, alongside others who found pricing fair or lower than expected.

Summary of 208 patient reviews, October 2024–September 2026, updated September 2026

A full-service dental practice in Syracuse offering routine and cosmetic dentistry, restorative work, and orthodontics.

The practice emphasizes gentle, compassionate care and provides individualized treatment plans for patients of all ages.

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Syracuse Dentist - Smiles By Design provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Syracuse Dentist - Smiles By Design uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Roksolana Stets, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Hyunseo Lee

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Robyn Wenman, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

Not in contract with any insurance provider, including HMO, Medicare, or Medicaid. Most PPO plans have out-of-network benefits available.

What patients say

Latest review 6 weeks ago

What patients praise

  • Reviews frequently mention getting seen the same day for emergencies, plus follow-up calls the next day to check on how patients are doing.
  • Patients with significant dental anxiety or trauma describe feeling calm and supported, sometimes crediting the office with helping them return to the dentist after years away.
  • Dr. Hyunseo Lee is repeatedly described as calm and thorough during extractions and root canals, while reviews also mention resolving chronic pain issues left over from prior dental work.

Things to know

  • A few reviews mention that costs, especially for cosmetic work, felt high, with one describing an unexpected out-of-pocket bill.

Who it suits

  • Anxious or nervous patients
  • Adults

Doctors patients mention

  • Dr. Hyunseo Lee · 37 reviews
  • Dr. Robyn Wenman · 11 reviews
  • Dr. Roksolana Stets · 3 reviews

Orthodontic care in reviews

A small number of reviews mention Invisalign and braces at this practice, including an adult starting Invisalign around age 60 and a bite improvement attributed to Invisalign, with financial coordinators helping families plan for the cost of braces.

Last 90 days
39 reviews
averaging 5.0★
Last 12 months
286 reviews
averaging 4.9★
Owner replies
100% of reviews
typically within 28 days
Compared with Syracuse
Higher rated than 50%
of 13 practices we track
Reviews per month
36
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20248
Oct 20244
Nov 202414
Dec 20249
Jan 202536
Feb 202526
Mar 202530
Apr 202518
May 202531
Jun 202516
Jul 202512
Aug 202510
Sep 202517
Oct 202530
Nov 202531
Dec 202530
Jan 202622
Feb 202632
Mar 202632
Apr 202635
May 202611
Jun 20267
Jul 202611
Aug 202621
Sep 20267
Average rating by year
  • 20245.0
  • 20254.9
  • 20264.9
1★5★
Treatments patients mention
  • Braces5
  • Invisalign / clear aligners4
What patients talk about
PraiseCriticism
  • Friendly staff69 / 1
  • The dentist52 / 2
  • Gentle, comfortable care45
  • Clear explanations27
  • Scheduling & wait times24
  • Treatment results19 / 1
  • Office & technology18
  • Responsiveness18
What patients talk about
ThemePraiseCriticism
Friendly staff691
The dentist522
Gentle, comfortable care450
Clear explanations270
Scheduling & wait times240
Treatment results191
Office & technology180
Responsiveness180

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Recent reviews from Google

4.9
630 reviews
Kathy Freebern
Kathy Freebern
a month ago
“

They are the best and I'll never go anywhere else! From the reception desk, three doctor and everything in between. I see Dr. Lee and she went above and beyond to make this extremely anxious patient as comfortable as possible! Love her!

Review from Google

Elenora Benshidah
Elenora Benshidah
a month ago
“

I have been looking for a really great dentist and I found the best place ever. The staff is amazing and Christina is the best to work with. I love going into the office just to see the staff. They are pleasant, kind loving group of people. The place is so clean, I love it and if I can I would give them 100 not 99 1/2.

Review from Google

Amie Parsons
Amie Parsons
Edited a month ago
“

Staff and Dr. Lee are super nice and work efficiently. Dr. Lee did a great job on my crown! I really appreciate her direction on how to calm down when I was getting my numbing shot. I will use that in the future!! EDIT: I just recieved my bite guard and it is awesome, I may actually use this one :-). I really like Dr Lee, she is so good at what she does! Also, The staff is super helpful in getting my tooth brush issue resolved, I am so excited to use it now! My husband now goes and we will be coming back.

Review from Google

Deb Rabe
Deb Rabe
a month ago
“

Let's face it....Most people don't like going to the dentist. But going to Smiles By Design is different. Everyone makes you feel very comfortable as soon as you walk into the office. The location is so convenient and so is the parking. The Dentists are amazing! They truly care and listen to any concerns you may have. My dental hygienist is very thorough and gentle. And the entire office team is knowledgeable, helpful, and extremely friendly. I always recommend Smiles By Design to everyone !!

Review from Google

Amanda C.
Amanda C.
a month ago
“

I highly recommend Dr. Wenman! Not only is she extremely skilled and her work on my teeth literally changed my life - she listened with an open mind, was honest and transparent, and genuinely cared about giving me the best possible outcome. I would also recommend this office for regular inspection and cleaning, I’ve had a great experience here.

Review from Google

Read all 630 reviews on Google →

Questions about this practice

What orthodontic treatments does Syracuse Dentist - Smiles By Design offer?+
Syracuse Dentist - Smiles By Design offers: Invisalign.
Does Syracuse Dentist - Smiles By Design offer free consultations?+
Yes, Syracuse Dentist - Smiles By Design offers a free initial orthodontic consultation. Call (315) 217-1979 or book online to schedule.
Is Syracuse Dentist - Smiles By Design accepting new patients?+
Syracuse Dentist - Smiles By Design is currently welcoming new patients in Syracuse, NY. Call (315) 217-1979 or book online to schedule.
Where is Syracuse Dentist - Smiles By Design located?+
Syracuse Dentist - Smiles By Design is located at 1304 Buckley Rd #203. Get directions: https://maps.google.com/?cid=4645966506628577837&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Syracuse Dentist - Smiles By Design?+
Syracuse Dentist - Smiles By Design office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–12:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Syracuse Dentist - Smiles By Design offer payment plans?+
Yes, Syracuse Dentist - Smiles By Design offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Syracuse Dentist - Smiles By Design?+
Syracuse Dentist - Smiles By Design is staffed by Dr. Roksolana Stets, Dr. Hyunseo Lee, Dr. Robyn Wenman. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Syracuse Dentist - Smiles By Design?+
Syracuse Dentist - Smiles By Design has a 4.9-star rating based on 630 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
1304 Buckley Rd #203
Syracuse, NY 13212
Get Directions
(315) 217-1979
smilesbd.com/
Book Online
info@smilesbd.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 12:00 PM
FriClosed
SatClosed
SunClosed

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