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Fayetteville Smiles
Fayetteville Smiles provides orthodontic treatment in East Syracuse, NY, with a 4.
5009 Campuswood Dr, East Syracuse, NY 13057
4.9(364 reviews)
About Fayetteville Smiles
Reviewers mention pond-view windows during cleanings, same-day emergency slots, and being picked up mid-treatment after leaving another practice.
Fayetteville Smiles is a general dental practice that also offers Invisalign, traditional braces, and clear braces. Reviews often highlight the office itself, describing it as clean, modern, and calming, with some mentioning pond views during cleanings. Scheduling comes up frequently too, with patients noting same-day emergency visits and short waits compared to months-long delays elsewhere. A number of reviewers describe transferring in mid-treatment or catching up on years of neglected dental work in a short span of time.
Summary of 200 patient reviews, March 2023–September 2026, updated September 2026
Treatments offered
Who They Treat
Fayetteville Smiles provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Adults
Ages 18+
Insurance accepted
4 plans listedAetnaCignaDenteMaxRenaissance Dental
Fayetteville Smiles does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 2 months ago
What patients praise
- The office is often described as clean, modern, and spa-like, with some patients mentioning pond views during cleanings.
- Same-day emergency appointments and short wait times come up often, including patients who got in within days after months-long waits elsewhere.
- Several reviews describe transferring in mid-treatment or having years of neglected dental work completed in a short span.
Things to know
- A few reviews mention unexpected out-of-pocket costs or insurance limitations that led to significant expenses.
- A few reviews describe feeling steered toward treatment they later felt was unnecessary.
Who it suits
- Patients transferring mid-treatment from another practice
- Anxious or nervous patients
- Families with several kids in treatment
Doctors patients mention
- Dr. Richter · 4 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 37 reviews
- averaging 5.0★
- Last 12 months
- 150 reviews
- averaging 4.8★
- Owner replies
- 34% of reviews
- typically within 12 days
31
Oct 2023Sep 2026
| Oct 2023 | 10 |
|---|---|
| Nov 2023 | 14 |
| Dec 2023 | 6 |
| Jan 2024 | 9 |
| Feb 2024 | 6 |
| Mar 2024 | 18 |
| Apr 2024 | 3 |
| May 2024 | 6 |
| Jun 2024 | 8 |
| Jul 2024 | 6 |
| Aug 2024 | 3 |
| Sep 2024 | 2 |
| Oct 2024 | 2 |
| Nov 2024 | 1 |
| Dec 2024 | 1 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 6 |
| Apr 2025 | 2 |
| May 2025 | 3 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 0 |
| Sep 2025 | 1 |
| Oct 2025 | 1 |
| Nov 2025 | 2 |
| Dec 2025 | 10 |
| Jan 2026 | 29 |
| Feb 2026 | 23 |
| Mar 2026 | 6 |
| Apr 2026 | 7 |
| May 2026 | 31 |
| Jun 2026 | 8 |
| Jul 2026 | 7 |
| Aug 2026 | 19 |
| Sep 2026 | 7 |
- 5★399
- 4★15
- 3★2
- 2★4
- 1★11
- 20204.3
- 20214.7
- 20224.9
- 20235.0
- 20244.8
- 20254.0
- 20264.9
1★5★
PraiseCriticism
- Friendly staff100 / 3
- Office & technology39
- Scheduling & wait times31 / 1
- Gentle, comfortable care26 / 2
- The dentist16 / 3
- Treatment results12 / 1
- Great with kids13 / 1
- Cost, insurance & financing7 / 6
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 100 | 3 |
| Office & technology | 39 | 0 |
| Scheduling & wait times | 31 | 1 |
| Gentle, comfortable care | 26 | 2 |
| The dentist | 16 | 3 |
| Treatment results | 12 | 1 |
| Great with kids | 13 | 1 |
| Cost, insurance & financing | 7 | 6 |
Recent reviews from Google
4.9
364 reviews
Jim G
a month ago
My first time going there. I went for an extraction. They property cleaned my mouth and were quick to get the teeth I needed to get out. Very friendly staff and the secretary was quick with the next appointment. Very friendly 😊. I'm telling others about this place 😊
Jackie irizarry
2 months ago
They were great!!! Very nice and I feel like I’m going to get the dental work that I actually have been needing done!!! Glad I’m now a part of Fayetteville smiles. Looking forward to being a long time patient.
George Ilacqua
Edited 2 months ago
When my other dentist did not call me back into the office after the covd virus I had to look for another dentist when I got the advertisement for Fayetteville smile I gave it a try and it was a good choice the staff and dentist are very outstanding friendly and a family atmosphere I would recommend anybody to go to Fayetteville smiles you will never regret it that's why I bring snacks in to the staff
Jean Booth
2 months ago
My first visit at this practice today. I arrived 20 minutes early for the first appointment of the day and they took me in early and got started right away. Bright, clean, calm, comfortable atmosphere with good music and friendly staff. Will be back in 6 months for my next cleaning. Definitely recommend.
John Rizzo
2 months ago
I had a dental emergency. They got me in quickly.They assessed my problem and presented a plan to fix everything. To my surprise they actually fixed the major issue that day. The doctor in Saldina both did excellent work. Thank you
Questions about this practice
What orthodontic treatments does Fayetteville Smiles offer?
Fayetteville Smiles offers: Invisalign, Traditional Braces, Clear Braces.
Does Fayetteville Smiles accept dental insurance?
Fayetteville Smiles accepts Aetna, Cigna, DenteMax, Renaissance Dental.
Is Fayetteville Smiles accepting new patients?
Fayetteville Smiles is currently welcoming new patients in East Syracuse, NY. Call (315) 329-5146 to schedule.
Where is Fayetteville Smiles located?
Fayetteville Smiles is located at 5009 Campuswood Dr. Get directions: https://maps.google.com/?cid=2878160265188055446&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Fayetteville Smiles?
Fayetteville Smiles office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–8:00 PM, Wed 8:00 AM–8:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Fayetteville Smiles?
Fayetteville Smiles has a 4.9-star rating based on 364 patient reviews on Google.
Research with AI
Accepting new patients
Weekend Hours
Evening Hours
Same-Day Appointments
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 8:00 PM
Wed8:00 AM – 8:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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