Albany's Smiles

Incredibly happy with this practice. I received my options and moved forward with what I felt most comfortable with. I felt that I was listened to and my concerns addressed completely with clarity and compassion. Highly recommended this entire team, from the front desk who assisted me with my insurance claims and payments to the hygienists who explained each step of the procedures to Dr Frank himself… all of them went above and beyond!

Dr. Frank did an amazing job on my smile. Not only do my teeth look great, but I feel confident in my smile again. I drove 2.5 hours to see Dr. Frank, and it was absolutely worth the trip. From the quality of care to the results, the entire experience exceeded my expectations. I highly recommend Dr. Frank to anyone looking for a dentist who truly cares about their patients and delivers outstanding results.

I have four front teeth done bonded from having spaces and had to have old bonding removed he did a beautiful job! What I like about this doctor is he's as meticulous as I would be about my teeth for me. I had my teeth whitened and then I had bonding. Today I had to go back because I chipped a tooth biting into a peach and hit the seed and a piece of my tooth came off. I contacted them last night today they had a appointment ready for me in an emergency I appreciate all the work that they have done they are wonderful people. The facility is clean and beautiful and comfortable I will continue to use the service as it is needed.

This experience with Carli was excellent. She was kind, thoughtful and thoroughly professional .

I don't get all these 5 star reviews. I will say I LOVE the staff, probably the nicest and most professional Ive seen anywhere. Dr Frank? Eh, started off good. Had a consult Sept 9th 2025. Was doing invisalign, was really excited about it. I didn't need much movement so it was only going to be a couple months of trays. Didn't take, which I don't blame him at all. Im sure it happens. What I'm not happy with is he has ghosted me. Have you ever been ghosted by a dentist? He said we had to "fine tune" that he was going to order a couple more trays. 3 or 4 weeks they said (which is what it took to get the first trays). That was January. I waited 8 weeks and I finally called them. Dr Frank said the new trays they sent "weren't up to his standard" REALLY? From Invisalign? I felt like I got the run around, but OK maybe that was true, maybe they forgot to order them, fell thru the cracks. OK, no problem, I gave them the benefit of the doubt. Now we are in May, still nothing. Do I have to call them and beg for the rest of the treatment? I was totally fine with paying more for the new trays if they wanted. I don't know what happened. Now I have these "dots" on my teeth that I have to have my regular dentist take off. Then go to ANOTHER cosmetic dentist to get "fine tuned' AND a new retainer (Probably at least another $1,000). I spent a little over $2,000. With Dr Frank and all I got was 5 pieces of plastic in 8 months.