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Board CertifiedAAO MemberAccepting new patients

Heights Orthodontics

Heights Orthodontics is a boutique orthodontic practice in Jersey City led by Dr.

343 Central Ave, Jersey City, NJ 07307
4.9(528 reviews)
Call Now(201) 975-4300Book OnlineWebsiteDirections

About Heights Orthodontics

Two convenient locations near Hoboken pair with a modern, spa-like office and scanning technology, plus long-term retainer follow-up under Dr. Ryan Trulby.

Reviews highlight a modern, clean office with updated scanning and imaging technology across two locations near Hoboken and Jersey City, convenient for NYC-area commuters. Dr. Ryan Trulby is frequently mentioned for explaining treatment plans clearly and taking a gentle approach with nervous kids and adults alike. Many reviews describe multi-year treatments, including overbite and crossbite correction, with attention to retainer follow-up after braces or Invisalign. Some reviews note long waits despite scheduled appointments, though others say check-ins run smoothly with no double-booking.

Summary of 200 patient reviews, March 2023–September 2026, updated September 2026

Heights Orthodontics is a boutique orthodontic practice in Jersey City led by Dr.

Ryan Trulby, offering braces, clear braces, and Invisalign treatment for children, teens, and adults. The practice emphasizes affordable and transparent pricing, high-quality treatment, and personalized patient care in a welcoming environment.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Heights Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Heights Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records

Orthodontists at this office

provider
headshot

Dr. Ryan Trulby, DDS, MS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Carly Kinzer

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Vivian Chen, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

19 plans listed
1199 Seiu Benefits FundsAetnaAmeritasAsoBlue Cross Blue ShieldCignaCompbenefitsDelta Dental
In-network with most PPO providers in New Jersey. Heights Orthodontics will check insurance benefits before arrival and file claims for patients. Office accepts many insurance policies and is in-network with most providers in New Jersey.

What patients say

Latest review 4 weeks ago

What patients praise

  • Reviews repeatedly describe the offices as modern and spa-like, with updated scanning and imaging technology.
  • Dr. Ryan Trulby is credited with explaining treatment plans step by step and resolving issues like billing personally.
  • Families mention retainer follow-up and long-term treatment tracking, including overbite and crossbite correction over multiple years.

Things to know

  • Some reviews describe long waits even for short check-ins, despite scheduled appointment times.
  • A few reviews mention difficulty getting callbacks or timely rescheduling.

Who it suits

  • Families with several kids in treatment at once
  • Adults pursuing Invisalign alongside their children's braces

Doctors patients mention

  • Dr. Ryan Trulby · 55 reviews
  • Dr. Carly Kinzer · 2 reviews
  • Dr. Vivian Chen · 1 review
Last 90 days
28 reviews
averaging 5.0★
Last 12 months
136 reviews
averaging 4.9★
Owner replies
54% of reviews
typically within 30 days
Compared with Jersey City
Higher rated than 74%
of 21 practices we track
Reviews per month
24
Oct 2023Sep 2026
Reviews per month
Oct 20231
Nov 20237
Dec 20235
Jan 20242
Feb 20244
Mar 20247
Apr 20241
May 20240
Jun 20242
Jul 20243
Aug 20241
Sep 20240
Oct 20240
Nov 20240
Dec 20246
Jan 20252
Feb 20250
Mar 20251
Apr 202524
May 202512
Jun 20256
Jul 202519
Aug 20255
Sep 202514
Oct 202514
Nov 202511
Dec 20256
Jan 20269
Feb 202612
Mar 202618
Apr 202612
May 202613
Jun 20268
Jul 20267
Aug 202616
Sep 20265
Star ratings
  • 5★480
  • 4★5
  • 3★3
  • 2★3
  • 1★9
Average rating by year
  • 20215.0
  • 20224.9
  • 20234.9
  • 20244.9
  • 20254.8
  • 20264.9
1★5★
Treatments patients mention
  • Braces42
  • Invisalign / clear aligners16
  • Retainers10
  • Early (phase 1) treatment4
What patients talk about
PraiseCriticism
  • Friendly staff68 / 2
  • The orthodontist56
  • Office & technology39 / 1
  • Treatment results33 / 2
  • Great with kids32
  • Scheduling & wait times15 / 10
  • Clear explanations24
  • Gentle, comfortable care21
What patients talk about
ThemePraiseCriticism
Friendly staff682
The orthodontist560
Office & technology391
Treatment results332
Great with kids320
Scheduling & wait times1510
Clear explanations240
Gentle, comfortable care210

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Recent reviews from Google

4.9
528 reviews
Cayla Rojas
Cayla Rojas
a month ago
“

I usually go to the location on Newark Ave but I had to book an emergency appointment for a broken bracket. Everyone was so nice, helpful and my appointment went smoothly. Great staff at this location! Would definitely go back!

Review from Google

Fanny Aneta
Fanny Aneta
2 months ago
“

My son and I had a great experience at this office. The doctor was very professional, knowledgeable, and took the time to answer all of our questions. The staff was friendly, and the entire visit was smooth and welcoming. I highly recommend this office to anyone looking for excellent dental care.

Review from Google

Mirna Rosa
Mirna Rosa
2 months ago
“

Raquel is very welcoming and attentive to your needs, answers all questions professionally. Overall staff are very caring and make sure you are confterble with them. JACKIE from the time I started coming to them, she is very supportive and is always there for me. I could not ask for no better services, when your helped out of fearing the dentist.

Review from Google

alissa neglia
alissa neglia
Edited 3 months ago
“

5/26. We continue to be happy with Heights Orthodontics! They have been super accommodating when we have small emergency visits. They always seem to squeeze us in, which is super helpful. The doctors and the staff are always very professional as well as being really sweet to us both. Here is my previous review…We are so pleased with Heights Orthodontics. The doctors and the staff are professional and really nice which has been great for my 13 year old. The office is clean, open and airy making it a pleasant place to visit both in the heights & downtown.

Review from Google

Manju
Manju
3 months ago
“

I had been there for a consultation for braces for my daughter.Knowlegable,friendly, caring staff and doctors ! The place is very clean and aesthetic.The staff seem to enjoy the work and that makes the whole atmosphere bright and cheerful. Prompt customer service even on a busy Saturday.Overall experience was great!

Review from Google

Read all 528 reviews on Google →

Questions about this practice

What orthodontic treatments does Heights Orthodontics offer?+
Heights Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Heights Orthodontics accept dental insurance?+
Heights Orthodontics accepts 1199 Seiu Benefits Funds, Aetna, Ameritas, Aso, Blue Cross Blue Shield, and others.
Does Heights Orthodontics offer free consultations?+
Yes, Heights Orthodontics offers a free initial orthodontic consultation. Call (201) 975-4300 or book online to schedule.
Is Heights Orthodontics accepting new patients?+
Heights Orthodontics is currently welcoming new patients in Jersey City, NJ. Call (201) 975-4300 or book online to schedule.
Where is Heights Orthodontics located?+
Heights Orthodontics is located at 343 Central Ave. Get directions: https://maps.google.com/?cid=17624390037526717412&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Heights Orthodontics?+
Heights Orthodontics office hours: Mon 10:00 AM–6:00 PM, Tue Closed–Closed, Wed 9:00 AM–5:00 PM, Thu Closed–Closed, Fri 9:00 AM–5:00 PM, Sat 9:00 AM–2:00 PM, Sun Closed–Closed.
Does Heights Orthodontics offer payment plans?+
Yes, Heights Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Heights Orthodontics?+
Heights Orthodontics is staffed by Dr. Ryan Trulby, Dr. Carly Kinzer, Dr. Vivian Chen. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Heights Orthodontics?+
Heights Orthodontics has a 4.9-star rating based on 528 patient reviews on Google.

Other Heights Orthodontics locations

Heights Orthodontics
121 Newark Ave #501, Jersey City · 4.9 (154) · Board certified
View →

Research with AI

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343 Central Ave
Jersey City, NJ 07307
Get Directions
(201) 975-4300
heightsortho.com/
Book Online
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Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon10:00 AM – 6:00 PM
TueClosed
Wed9:00 AM – 5:00 PM
ThuClosed
Fri9:00 AM – 5:00 PM
Sat9:00 AM – 2:00 PM
SunClosed

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Back to Jersey City Orthodontists

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