Limitless Dental - Jersey City

Dr. Ciardiello was nice personable, but unfortunately I wasn’t happy with my experience at this practice. My appointment felt rushed, and I came away feeling like I didn’t have the time or attention I expect from a dentist. The billing was also confusing. Months after my last visit, I received a notice about an outstanding balance that the practice acknowledged had never previously been communicated to me. I don’t have anything negative to say about the dentist personally — he was always pleasant to deal with. But between feeling rushed during treatment and the administrative/billing experience, I decided I’d be more comfortable going elsewhere.

Great experience at Limitless Dental! Everyone was friendly, professional, and made me feel comfortable from the moment I walked in. The office is very clean, organized, and runs on time. The doctor took the time to answer all my questions and made sure I understood my treatment. I highly recommend this office to anyone looking for quality dental care.

My husband and I have been looking for a good dentist in the area for a couple years since his dad retired, and I'm so glad we found Limitless dental. Not only do they do great work, but they do a fantastic job explaining what they're doing. Clean and beautiful office. Warm and friendly staff, and on the admin side it's always easy to get in touch with someone helpful and make an appointment. Overall great experience.

I have been a patient at Limitless Dental for over a year, but after my experience today, July 20th, I will not be returning. I rely on public transportation, so it took me an hour and a half to get to my appointment—only to be blindsided and ambushed the moment I arrived. When I checked in, they handed me a bill for a $170 copay. When I asked why it was so high (my usual copay is $30), they told me it was for X-rays and other services. When I insisted that my insurance covers these, they casually mentioned that they no longer accept Aetna. I was shocked they hadn’t reached out to tell me this before I made the long trip. When I expressed my frustration, the receptionist in the second seat toward the back had the audacity to tell me, "Technically, we don’t have to tell our clients anything." That comment says everything you need to know about how they operate. Ethically and morally, a dental office should notify long-term patients if they drop their insurance plan so the patient can decide if they want to proceed with an out-of-network visit. Instead, they seem to operate on the hope that you won’t find out until you’re already in the chair. Be warned: I was told by staff that their plan is to go completely out-of-network and stop dealing with insurance providers entirely. If you have an appointment here, call ahead to verify they still take your plan, or save yourself the headache and go somewhere else that actually respects their patients' time and money. Very disappointed.

I’ve never been someone who enjoyed going to the dentist, but Dr. Nick and his staff completely changed that for me. They are always using the latest technology, the staff is incredibly friendly and professional, and the entire experience is seamless from start to finish. My 3D-printed veneers came out better than I ever imagined and finally gave me the confidence to smile again. I can’t recommend this office highly enough and I will continue to make the trip across state lines to go here for all of my dental needs.