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Bennion Lambourne Orthodontics provides orthodontic care for children, teens, and adults in Billings, Montana, offering braces and clear aligners (Invisalign-style).
About Bennion Lambourne Orthodontics
Named assistants and front-desk staff draw individual praise, and Dr. Chad Lambourne has personally repaired a broken wire before a family vacation.
This orthodontic practice in Billings treats many families with multiple children in braces at once, and reviews often single out specific assistants and front-desk staff by name for their warmth. Parents describe a play/arcade area that keeps waiting siblings occupied, along with gentle handling of anxious kids and at least one child with autism. A smaller number of reviews mention billing issues, including a payment plan that was abruptly sent to collections.
Summary of 200 patient reviews, March 2016–June 2026, updated September 2026
Bennion Lambourne Orthodontics provides orthodontic care for children, teens, and adults in Billings, Montana, offering braces and clear aligners (Invisalign-style).
The practice emphasizes personalized treatment plans focused on comfort, long-term stability, and results that support healthy bite and confident smiles.
Treatments offered
Who They Treat
Bennion Lambourne Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Bennion Lambourne Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Gregory England, DDS
NPI verified · no bio or photo on file
Dr. Dustin Hunsaker, DDS
NPI verified · no bio or photo on file
Dr. Austin Ledingham
NPI verified · no bio or photo on file
Dr. Chad Lambourne, DDS, MS
NPI verified · no bio or photo on file
Insurance accepted
15 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 132 | 1 |
| Great with kids | 23 | 0 |
| Treatment results | 22 | 0 |
| Scheduling & wait times | 15 | 1 |
| The orthodontist | 14 | 0 |
| Clear explanations | 12 | 1 |
| Gentle, comfortable care | 11 | 0 |
| Cost, insurance & financing | 8 | 3 |
Recent reviews from Google
As always, easy check in for an appointment which began exactly on time, if not a bit earlier. Entire staff was cheerful, kind, and respectful. Am also amazed at the advanced technology used which made the visit much shorter than anticipated.
We have had wonderful experiences at Bennion Lambourne! The entire staff is kind and caring, they make you feel welcome and very informed. I would recommend them for any orthodontic needs!
Best experience at Bennion Lambourne! They are true professionals from the front desk to the Dr.’s. My son’s smile is perfect now and we could not be any happier! Highly recommend them for your orthodontic needs!
From the first visit to the last, always considerate, educating patient every step of the way. We would recommend coming here.
It would be nice to have SOME sort of communication or connection with the staff who is treating my daughter and is inside of her mouth rather than them just finishing up with her and having literally NO communication at ANY appointment even from the techs to know how the appointment even went or that the appointment is finished. Even at a retail establishment they say “thanks for shopping here, have a good day” but there is NO such courtesy coming from this place at ANY appointment I have been to and it is raising some very off-putting vibes for me.
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