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  4. /Bennion Lambourne Orthodontics
Board CertifiedAAO MemberAccepting new patients

Bennion Lambourne Orthodontics

Bennion Lambourne Orthodontics provides orthodontic care for children, teens, and adults in Billings, Montana, offering braces and clear aligners (Invisalign-style).

152 S 32nd St W A, Billings, MT 59102
4.9(292 reviews)
Call Now(406) 245-4414Book OnlineWebsiteDirections

About Bennion Lambourne Orthodontics

Named assistants and front-desk staff draw individual praise, and Dr. Chad Lambourne has personally repaired a broken wire before a family vacation.

This orthodontic practice in Billings treats many families with multiple children in braces at once, and reviews often single out specific assistants and front-desk staff by name for their warmth. Parents describe a play/arcade area that keeps waiting siblings occupied, along with gentle handling of anxious kids and at least one child with autism. A smaller number of reviews mention billing issues, including a payment plan that was abruptly sent to collections.

Summary of 200 patient reviews, March 2016–June 2026, updated September 2026

Bennion Lambourne Orthodontics provides orthodontic care for children, teens, and adults in Billings, Montana, offering braces and clear aligners (Invisalign-style).

The practice emphasizes personalized treatment plans focused on comfort, long-term stability, and results that support healthy bite and confident smiles.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesSelf-Ligating BracesSelf-Ligating Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Bennion Lambourne Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Bennion Lambourne Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

Laser Dentistry
TADs / Mini-Screws

Orthodontists at this office

provider
headshot

Dr. Gregory England, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Dustin Hunsaker, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Austin Ledingham

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Chad Lambourne, DDS, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

15 plans listed
AetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalGEHA (Govt Employees)GuardianHumana
We accept most insurance plans and will work with you to find the best solution. We file claims for you once you start treatment. We'll check with your insurance company for orthodontic benefits. If your insurance provider isn't listed, we will do everything we can to accommodate you.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviewers frequently name specific assistants and front-desk staff for the warmth and personal attention they show during visits.
  • Families with several children in treatment mention an arcade-style waiting area and staff patience with young kids, including accommodations for a child with autism.
  • Dr. Chad Lambourne and Dr. Gregory England are described as responsive, with one account of Dr. Lambourne personally fixing a broken wire ahead of a family trip.

Things to know

  • A few reviews describe billing problems, including a payment plan that stopped without warning and was sent to collections.

Who it suits

  • Families with several kids in treatment
  • Young children needing extra patience

Doctors patients mention

  • Dr. Chad Lambourne · 8 reviews
  • Dr. Gregory England · 1 review
Last 12 months
33 reviews
averaging 4.9★
Owner replies
39% of reviews
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
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Oct 20250
Nov 20250
Dec 20250
Jan 20260
Feb 20260
Mar 20262
Apr 20269
May 202613
Jun 20267
Jul 20260
Aug 20261
Sep 20261
Star ratings
  • 5★314
  • 4★4
  • 3★0
  • 2★1
  • 1★4
Average rating by year
  • 20134.9
  • 20154.3
  • 20165.0
  • 20175.0
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.6
  • 20235.0
  • 20241.0
  • 20253.7
  • 20264.9
1★5★
Treatments patients mention
  • Braces36
  • Early (phase 1) treatment5
  • Retainers4
What patients talk about
PraiseCriticism
  • Friendly staff132 / 1
  • Great with kids23
  • Treatment results22
  • Scheduling & wait times15 / 1
  • The orthodontist14
  • Clear explanations12 / 1
  • Gentle, comfortable care11
  • Cost, insurance & financing8 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff1321
Great with kids230
Treatment results220
Scheduling & wait times151
The orthodontist140
Clear explanations121
Gentle, comfortable care110
Cost, insurance & financing83

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Recent reviews from Google

4.9
292 reviews
Lisa Bollman
Lisa Bollman
3 months ago
“

As always, easy check in for an appointment which began exactly on time, if not a bit earlier. Entire staff was cheerful, kind, and respectful. Am also amazed at the advanced technology used which made the visit much shorter than anticipated.

Review from Google

Natasha Sailer
Natasha Sailer
3 months ago
“

We have had wonderful experiences at Bennion Lambourne! The entire staff is kind and caring, they make you feel welcome and very informed. I would recommend them for any orthodontic needs!

Review from Google

Leslie Esham
Leslie Esham
3 months ago
“

Best experience at Bennion Lambourne! They are true professionals from the front desk to the Dr.’s. My son’s smile is perfect now and we could not be any happier! Highly recommend them for your orthodontic needs!

Review from Google

Jennifer Stahl
Jennifer Stahl
3 months ago
“

From the first visit to the last, always considerate, educating patient every step of the way. We would recommend coming here.

Review from Google

Kelli Weeden
Kelli Weeden
4 months ago
“

It would be nice to have SOME sort of communication or connection with the staff who is treating my daughter and is inside of her mouth rather than them just finishing up with her and having literally NO communication at ANY appointment even from the techs to know how the appointment even went or that the appointment is finished. Even at a retail establishment they say “thanks for shopping here, have a good day” but there is NO such courtesy coming from this place at ANY appointment I have been to and it is raising some very off-putting vibes for me.

Review from Google

Read all 292 reviews on Google →

Questions about this practice

What orthodontic treatments does Bennion Lambourne Orthodontics offer?+
Bennion Lambourne Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, Self-Ligating Braces.
Does Bennion Lambourne Orthodontics accept dental insurance?+
Bennion Lambourne Orthodontics accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Does Bennion Lambourne Orthodontics offer free consultations?+
Yes, Bennion Lambourne Orthodontics offers a free initial orthodontic consultation. Call (406) 245-4414 or book online to schedule.
Is Bennion Lambourne Orthodontics accepting new patients?+
Bennion Lambourne Orthodontics is currently welcoming new patients in Billings, MT. Call (406) 245-4414 or book online to schedule.
Where is Bennion Lambourne Orthodontics located?+
Bennion Lambourne Orthodontics is located at 152 S 32nd St W A. Get directions: https://maps.google.com/?cid=10618284627716564192&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Bennion Lambourne Orthodontics?+
Bennion Lambourne Orthodontics office hours: Mon 7:30 AM–5:00 PM, Tue 7:30 AM–5:00 PM, Wed 7:30 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Bennion Lambourne Orthodontics offer payment plans?+
Yes, Bennion Lambourne Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Bennion Lambourne Orthodontics?+
Bennion Lambourne Orthodontics is staffed by Dr. Gregory England, Dr. Dustin Hunsaker, Dr. Austin Ledingham, Dr. Chad Lambourne. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Bennion Lambourne Orthodontics?+
Bennion Lambourne Orthodontics has a 4.9-star rating based on 292 patient reviews on Google.

Other Bennion Lambourne Orthodontics locations

Dr. Douglas B. Bennion, DDS
152 S 32nd St W A, Billings · 5.0 (2) · Board certified
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Bulleigh Orthodontics
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Bennion Lambourne Orthodontics
711 W Wicks Ln, Billings · 4.9 (45) · Board certified
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Bulleigh Orthodontics
8600 W 95th St, Overland Park · 4.9 (105)
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Creekside Orthodontics
1241 N Transtech Way, Billings · 4.7 (3) · Board certified
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Research with AI

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152 S 32nd St W A
Billings, MT 59102
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(406) 245-4414
billingsorthodontics.com/location/billings-west-end/
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Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 5:00 PM
Tue7:30 AM – 5:00 PM
Wed7:30 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed

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