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The Smile Spot is a pediatric dentistry and orthodontics practice in Midtown serving children, teens, and adults.
About The Smile Spot Midtown Dentistry for Kids and Orthodontics
Treatment plans lean heavily on braces under Dr. Jackson, though several families report billing disputes and refund issues along the way.
The Smile Spot Midtown is a pediatric dental practice that also treats orthodontic patients with Invisalign, traditional braces, clear aligners, and early treatment. Braces come up far more often than at typical offices, and several parents mention bringing multiple children in for treatment at once, with staff who remember names and case details on return visits. A number of reviews also describe cost and refund problems, including unexpected charges for imaging and difficulty getting promised refunds back.
Summary of 99 patient reviews, October 2017–July 2026, updated September 2026
The Smile Spot is a pediatric dentistry and orthodontics practice in Midtown serving children, teens, and adults.
They offer preventive care, early interceptive orthodontics, traditional braces, clear aligners, restorative dentistry, and emergency services in a vibrant, family-friendly environment.
Treatments offered
Who They Treat
The Smile Spot Midtown Dentistry for Kids and Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Shayna Bahr, DMD
NPI verified · no bio or photo on file
Dr. Mikal Lindman
NPI verified · no bio or photo on file
Dr. Kyle Maples
NPI verified · no bio or photo on file
Dr. Gregory Marra
NPI verified · no bio or photo on file
Dr. Mike Webb
NPI verified · no bio or photo on file
Dr. Matt Anderson
NPI verified · no bio or photo on file
Dr. David Lindman
NPI verified · no bio or photo on file
Dr. Haylea Craigmiles
NPI verified · no bio or photo on file
Insurance accepted
6 plans listedWhat patients say
Latest review 3 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews mention issues like a quad helix repeatedly needing refitting and treatment stretching past the originally promised timeline, though broken brackets and wires were sometimes repaired free within a day. Invisalign patients specifically describe clear explanations along the way and satisfaction with the final alignment.
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| Jul 2025 | 5 |
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| Oct 2025 | 16 |
| Nov 2025 | 8 |
| Dec 2025 | 1 |
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| Apr 2026 | 3 |
| May 2026 | 0 |
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| Sep 2026 | 0 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 52 | 6 |
| Great with kids | 24 | 0 |
| Gentle, comfortable care | 17 | 1 |
| The dentist | 14 | 3 |
| Scheduling & wait times | 3 | 13 |
| Cost, insurance & financing | 5 | 11 |
| Clear explanations | 10 | 3 |
| Responsiveness | 2 | 7 |
Recent reviews from Google
This place is a joke. I got my daughter’s imaging done here planning to start her braces and then they told me they would not submit it to Medicaid because she was late to two appointments and then when I requested her imaging to submit it to myself they tried to charge me $300. Please do not go here for braces.
My granddaughters experience was good she didn't get nervous at all. I appreciate the staff!
Came in for just a consultation (so I thought) and ended up leaving with both kiddos top braces added! Very easy start up process with great options for payment!
I Came for a complimentary consultation with Dr. Bahr and Dr. Lindman, The TC Stephanie provide me a great treatment plan and also offer me the S4L discounted plan for treatment. I was impressed with the team and the Doctors for their great service and hard work.
It was my daughter’s first dentist appointment and the entire staff was extremely pleasant. We will definitely be back to this location.
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