The Smile Spot-Springfield

Kendra was absolutely phenomenal! She took such great care of my little guy and then surprised my others who waited so patiently with treats too. I cannot say enough good things about this place!

Amber at the Smile Spot is amazing. She greeted us at the door with a kind and warm smile. She was very quick with getting us checked in, and is an absolute asset to the company. She definitely puts the smile in the smile spot. Thanks Amber. Back to edit, seeing as we are back for our second day. Wayne got us a very quick appointment for the next day. He was extremely helpful. We have a few appointments we needed to make and he got us scheduled out for all of them yesterday. Even got us one for the very next day. He found ones that worked for us and got us all set up. Thanks for getting us all scheduled up Wayne. Your kindness is appreciated.

We love The Smile Spot!! All of the staff is amazing but we were particularly impressed with Carson! He made it fun and comfortable for my daughters and was also very knowledgable!

Montana has worked with my child several times and has done wonderful! She has explained what is happening in detailed to him and has always greeted us with a smile. Highly recommend her!

I will never go through this office again after the hassle I went threw!! Schedule a certain surgery for my son. I received a email telling me when and where. The when was at 3am. I get there with my son (its his appointment) and its doesn't open till 6am. We live a hour from town. When it opens I go to get my son checked in. To find out the appointment was canceled and I was not notified. So when the Smile spot opened that day I called to ask why. First they debated with me about my contact information for not informing them with the changed of number. I called and did tell them. They also have my email on file. Its how i receive most of the updates. Didn't receive anything through my email about canceling it. The main reason for canceling was because they didn't get confirmation from his dad for the surgery. In the years of being a mom and going through dentist offices they never need confirmation form both parents. They need just the 1. I waisted my son's and my time, getting up at 1am to be somewhere that doesn't even open till later. Waisted gas for a two hour trip to get there and back. The blame on me for not updating my contact info when I called on the 9th and gave them the number when I talked to them last about it. No accountability for their own mistake. I will go back to my old dentist office which is further away from me. And not have this problem.