Bayou Braces - Orthodontist New Orleans

I had an appointment here on yesterday for braces consultation. I waited over 30 minutes in a room for a manager (I guess) to build a POC on what the cost would be. This young lady did everything but what she was suppose to do as a professional. I left and yet today, I still don't have the details of what we discussed. Call today and they hung up the line before answering. Its disorganized there and I will not be going back. She asked for my dental insurance but she had better not bill anything because consultations are free. What an experience!!! Over an hour for absolutely nothing. I'm an insurance broker and very appalled by the atmosphere. The xray tech was wonderful though, thanks Tiffany!

STOLE OVER $6000 from me!!!! In my profession I have to be away sometimes for months at a time I decided to keep making my payments which I paid off the entire balance and because they said I didn’t schedule appts within 5 months they wanted me to pay additional money $110 for treatment tho the treatment cost is already included in the original contract which was the $6000. When I try to speak the owner the white woman while at the facility they threaten to call the cops on me lied and said they’ll have the black man reach out to me via email and or call me. He never reached out and when I called over a course of months cause my life still has to continue they suggested I continue treatment outside of New Orleans at their Baton Rouge location which is completely out the way for me all because the white owner in New Orleans east feelings is hurt for something that must be true. I called the woman owner out for being racist. Both the white woman and Asian Orthodontics acts like they both own the facility so you never know who’s in charge because they all cover for one another. They also will body shame you as a blk man I gained a lot of weight the few months I was away working and when I got back for my treatment they were looking at me in discuss and treated me horrible.

I’ve been calling multiple numbers trying to contact the New Orleans east location for months and no answer! The phone just rang. Even if you choose the option that you are a “new patient”. I am unable to make it to the office due to being out of town and another provider has been trying to obtain records. Bayou braces is so exhausting ugh

🌟 Do you see this smile?! 🌟 We’ve been together since I was 16 and he was 18—that’s 38 years of love and laughter! But let me tell you, I’ve never seen my husband flash a grin this dazzling before. Now, he’s out here looking like a Hollywood Superstar, and I swear, the ladies in the retirement homes can’t resist him! 😆 Thank you, Bayou Braces in NEW ORLEANS EAST, for giving my man a smile so bright, I might need sunglasses! 😎💖 Sincerely, Fox Rich

Real impressed-really satisfied with my overall experience at Bayou Braces! I had a somewhat severe case according the staff here but with very easy to follow instructions, I walked out of that Orthodontist office with a smile so perfect it doesn’t look real! Appreciation goes out to Dee: she kept me in the game throughout most of my sessions and was super excited to see the finished result. Thanks again guys. Couldn’t be any happier.