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Accepting new patients

Dr. Craig Williams Orthodontics

Dr.

2855 Candler Road 12, Decatur, GA 30034
4.9(340 reviews)
Call Now(404) 243-3210WebsiteDirections

About Dr. Craig Williams Orthodontics

Dr. Craig Williams gets credit for turning away children who don't need braces yet, and reviews note early evaluations well before treatment begins.

Patients returning across decades point to Dr. Craig Williams's thorough, low-pressure approach, including a willingness to hold off on braces for kids who aren't ready. Reviews describe treatment plans broken into clear phases, with pricing and options laid out before anything starts. Results mentioned range from corrected crowding to what several call a dramatic smile transformation, and the office itself is repeatedly described as clean and modern.

Summary of 172 patient reviews, October 2018–September 2026, updated September 2026

Photos

Who They Treat

Dr. Craig Williams Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Dr. Craig Williams Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
In-House 3D Printing
iTero/TRIOS
3D printing

Insurance accepted

1 plan listed
Delta Dental
Delta Dental Premier — accepting new patients

What patients say

Latest review 2 days ago

What patients praise

  • Dr. Craig Williams is described as gentle during adjustments and willing to decline braces for children who don't yet need them.
  • Treatment is broken down step by step, with pricing and options explained before work begins.
  • Reviewers describe outcomes ranging from corrected crowding to a dramatic smile transformation.

Things to know

  • A few reviews describe periods of unanswered calls or emails, and a costly, frustrating emergency visit.
  • Some reviews mention surprise charges, including for a retainer package or wire repair, that weren't flagged in advance.

Who it suits

  • Families with several children in treatment
  • Young or anxious children starting braces

Doctors patients mention

  • Dr. Craig Williams · 89 reviews
Last 90 days
11 reviews
averaging 5.0★
Last 12 months
37 reviews
averaging 4.9★
Owner replies
19% of reviews
Reviews per month
10
Oct 2023Sep 2026
Reviews per month
Oct 20235
Nov 20233
Dec 20237
Jan 202410
Feb 20247
Mar 20246
Apr 20244
May 20244
Jun 20243
Jul 20246
Aug 20242
Sep 20246
Oct 20243
Nov 20241
Dec 20243
Jan 20253
Feb 20250
Mar 20252
Apr 20254
May 20252
Jun 20257
Jul 20256
Aug 20254
Sep 20255
Oct 20250
Nov 20252
Dec 20252
Jan 20264
Feb 20266
Mar 20262
Apr 20262
May 20267
Jun 20261
Jul 20263
Aug 20263
Sep 20265
Star ratings
  • 5★322
  • 4★9
  • 3★2
  • 2★1
  • 1★5
Average rating by year
  • 20184.6
  • 20194.9
  • 20204.3
  • 20214.9
  • 20224.9
  • 20235.0
  • 20245.0
  • 20255.0
  • 20264.9
1★5★
Treatments patients mention
  • Braces40
  • Early (phase 1) treatment7
  • Retainers3
What patients talk about
PraiseCriticism
  • The orthodontist39 / 2
  • Friendly staff27 / 4
  • Clear explanations25 / 1
  • Great with kids20
  • Treatment results19
  • Office & technology16
  • Gentle, comfortable care14
  • Scheduling & wait times12 / 2
What patients talk about
ThemePraiseCriticism
The orthodontist392
Friendly staff274
Clear explanations251
Great with kids200
Treatment results190
Office & technology160
Gentle, comfortable care140
Scheduling & wait times122

Recent reviews from Google

4.9
340 reviews
Ashley Williams
Ashley Williams
3 weeks ago
“

Amazing and very kind practice. Please do not let the location deter you from visiting this wonderful team. I look forward to continuing treatment with them.

Review from Google

La O.
La O.
a month ago
“

They were very nice and professional. My service was quick and very affordable. I would recommend.

Review from Google

Razoya Hardy
Razoya Hardy
4 months ago
“

My visit at Dr. Craig Williams office was absolutely a joy/welcoming from the time I walked through the door. Everyone was so nice! I really appreciated the top notch knowledge the Dr. Williams shared with me about my teeth. I have never experience this type of treatment. I felt at home, all though it was my very first visit. I highly recommend this office for all your Orthodontic care and needs. Thanks a lot Dr. Williams and Mrs. Williams! Respectfully, Barbara Hardy

Review from Google

Pinkie Ector
Pinkie Ector
6 months ago
“

For starters, the entire Staff that we met were so sweet and friendly. They make you feel welcomed as if into a new loving Family. You get a free consultation with X-rays and pics that are explained by the receptionist and later by the head Orthodontist Dr. Williams himself, in it's entirety of what to expect, and what to do before everything is put in place on the patient. Not only do they have great customer service and Staff, but they even have payment plans that fit your budget, and they don't try to force on you what you know you won't be able to afford. I've never seen so many degrees obtained by a Dentist/Orthodontist either! It's a lot y'all, like a wall full of degrees, which made me feel even better in being referred to him!

Review from Google

Jailah Mcghan
Jailah Mcghan
7 months ago
“

I just wanted to say that was a horrible experience. I've been coming to you guys since I was in high school and the audacity for you guys to charge me 70 something dollars to glue back on my wire. I drove 35 minutes. When she could've simply told me on the phone that it was gonna be that much. But she didn't. I greeted her nicely. She greeted me back, but I felt that attitude she had and now I had to freaking go to emergency to get my wire pulled off because I woke up with my mouth bleeding. That's very unprofessional now. I will be looking to find another orthodontist that can do it. They say support black businesses but you guys do stuff like this. Have a great day.

Review from Google

Read all 340 reviews on Google →

Questions about this practice

Does Dr. Craig Williams Orthodontics accept dental insurance?+
Dr. Craig Williams Orthodontics accepts Delta Dental.
Does Dr. Craig Williams Orthodontics offer free consultations?+
Yes, Dr. Craig Williams Orthodontics offers a free initial orthodontic consultation. Call (404) 243-3210 to schedule.
Is Dr. Craig Williams Orthodontics accepting new patients?+
Dr. Craig Williams Orthodontics is currently welcoming new patients in Decatur, GA. Call (404) 243-3210 to schedule.
Where is Dr. Craig Williams Orthodontics located?+
Dr. Craig Williams Orthodontics is located at 2855 Candler Road 12. Get directions: https://maps.google.com/?cid=7568316151325424345&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dr. Craig Williams Orthodontics?+
Dr. Craig Williams Orthodontics office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–1:00 PM, Thu 9:00 AM–5:00 PM, Fri 9:00 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Dr. Craig Williams Orthodontics offer payment plans?+
Yes, Dr. Craig Williams Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Dr. Craig Williams Orthodontics?+
Dr. Craig Williams Orthodontics has a 4.9-star rating based on 340 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
2855 Candler Road 12
Decatur, GA 30034
Get Directions
(404) 243-3210
drcraigwilliamsortho.com/
cbwortho@drcraigwilliamsortho.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Credit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 1:00 PM
Thu9:00 AM – 5:00 PM
Fri9:00 AM – 1:00 PM
SatClosed
SunClosed

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