Tap to connect directly with this practice
Hess Orthodontics serves children, teens, and adults across six locations in West Coastal and Central Florida with modern orthodontic treatments including Invisalign, Damon Braces, and early treatment options.

About Hess Orthodontics
Personalized welcome boards greet new patients, and Dr. Matthew Baker draws praise for honest, conservative treatment planning rather than over-treating.
Personalized welcome boards and a warm front desk are recurring notes across many visits at Hess Orthodontics. Dr. Matthew Baker is often praised for honest, conservative treatment planning, including cases where he avoided unnecessary tooth extraction, and reviews frequently mention patience with young or anxious children during braces and Invisalign treatment. A number of reviews also note longer-than-expected treatment timelines and some frustration tied to doctor turnover and scheduling with the front desk.
Summary of 182 patient reviews, February 2014–August 2026, updated September 2026
Hess Orthodontics serves children, teens, and adults across six locations in West Coastal and Central Florida with modern orthodontic treatments including Invisalign, Damon Braces, and early treatment options.
The practice has created over 12,000 smiles in 15 years and offers flexible financing and free initial consultations.
Treatments offered
Who They Treat
Hess Orthodontics provides orthodontic treatment for the following age groups:
* Pricing ranges are estimates. Contact the practice for a personalized quote.
Orthodontists at this office
Dr. Michael Hess, DMD, MS
NPI verified · no bio or photo on file
Dr. Paiyal Popat, DMD, MS
NPI verified · no bio or photo on file
Dr. Laura Rey
NPI verified · no bio or photo on file
Dr. Ioanna Ulrich, DMD
NPI verified · no bio or photo on file
Dr. Chris Cetta
NPI verified · no bio or photo on file
Dr. MATTHEW STEVEN BAKER --, D.D.S., M.S.
NPI verified · no bio or photo on file
Insurance accepted
6 plans listedWhat patients say
Latest review 2 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 4 |
| Jan 2024 | 6 |
| Feb 2024 | 4 |
| Mar 2024 | 5 |
| Apr 2024 | 2 |
| May 2024 | 5 |
| Jun 2024 | 3 |
| Jul 2024 | 0 |
| Aug 2024 | 5 |
| Sep 2024 | 2 |
| Oct 2024 | 1 |
| Nov 2024 | 5 |
| Dec 2024 | 0 |
| Jan 2025 | 6 |
| Feb 2025 | 4 |
| Mar 2025 | 4 |
| Apr 2025 | 0 |
| May 2025 | 1 |
| Jun 2025 | 1 |
| Jul 2025 | 3 |
| Aug 2025 | 4 |
| Sep 2025 | 5 |
| Oct 2025 | 2 |
| Nov 2025 | 1 |
| Dec 2025 | 2 |
| Jan 2026 | 3 |
| Feb 2026 | 1 |
| Mar 2026 | 1 |
| Apr 2026 | 0 |
| May 2026 | 2 |
| Jun 2026 | 0 |
| Jul 2026 | 1 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 108 | 3 |
| The orthodontist | 39 | 6 |
| Great with kids | 36 | 2 |
| Treatment results | 23 | 2 |
| Clear explanations | 20 | 2 |
| Scheduling & wait times | 12 | 7 |
| Office & technology | 15 | 0 |
| Gentle, comfortable care | 12 | 1 |
Recent reviews from Google
Hess orthodontist Sarasota such an amazing office. You’re always greeted with a smile, Very helpful and understanding to me. I was given a smile that I so much dreamed of.. this office is a 10 out of 10 and I want to get a big thanks to everyone
Hess orthodontics at University in Sarasota has the best all around staff. Dr cetta is by far the most knowledgeable and kind orthodontist in Sarasota/Bradenton. The office staff here, with Kristy as the coordinator, truly cares about each patient and takes their time to make sure all questions and hesitations are answered. Lacy and all the office techs are amazing. We had 5 consults with different doctors in the area and I am so verily glad we landed here. This is THE PLACE to go for your orthodontic needs.
They’re the absolute best! And I haven’t even stopped by yet… called them because we were in dire need of an Invisalign removal tool, while being closed in the Sarasota store (Myra I believe it’s spelled, sorry 😅) called the store and some how , some way got the Lab section to help out by setting a tool outside for us.. 10/10
My son has been a patient here for almost two years. While the facility is great and the doctors are good, it has been extremely difficult to schedule appointments at both the Parrish and Sarasota locations. I have left three voicemails and called daily for the past week without being able to reach anyone. On the rare occasions I do get through, the gentleman who usually handles scheduling has been quite rude. The quality of care is appreciated, but the scheduling department seriously needs improvement. My daughter now needs braces soon, I don’t think we will be returning here.
Team Hess did a stellar job seeing me as a new patient needing a replacement for my broken lingual bar retainer. I was not their original orthodontic patient. Having called other orthodontic practices in Sarasota, no one was willing to help a patient like me. I was lucky to get a referral from another office. From Tiffany, who answered the phone with the greeting, ‘It’s a great day at Hess Orthodontics, How can we make you feel better? & got me scheduled for the next day — Romaya & Mayra in the front office, to Lisa who took my images, to Hector my Hero, who politely, professionally, expertly, & compassionately removed & replaced my retainer — they are ALL Rock Stars! I’m so very grateful for their amazing service with big beautiful, authentic smiles! I thank them & highly recommend Hess Orthodontics!
Questions about this practice
Other Hess Orthodontics locations
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Sarasota
Within 1 miles
Simply Smiles - Sarasota, FL Dentist
4.9 · (1,935) · Sarasota
✓ Free consult
Carroll & Sutton Orthodontics
4.9 · (142) · Bradenton · 0.5 mi
✓ AAO member · Free consult
Varone Orthodontics - Lakewood Ranch
4.8 · (157) · Lakewood Ranch · 1.3 mi
✓ Board certified · AAO member