Tap to connect directly with this practice
Board CertifiedAAO MemberAccepting new patients
Serrano Orthodontics
Serrano Orthodontics is a family-run practice in Phoenix and Chandler, AZ, offering orthodontic treatment for all ages including braces, Invisalign, and sleep apnea appliances.
1515 E Missouri Ave STE 101, Phoenix, AZ 85014
4.9(273 reviews)
About Serrano Orthodontics
A father-son and daughter team treats multiple generations of the same families, with quick responses when a wire or tray needs urgent fixing.
Multiple generations of the same families return to this practice, with reviews often mentioning siblings and even parents who were treated here as children themselves. The office is noted for responsiveness, shipping replacement retainers to patients who've moved out of state and moving up appointments for lost trays or emergencies. Reviews also highlight Invisalign and clear aligner treatment alongside traditional braces, and describe the doctors as taking time to explain each step, including for complex or special-needs cases.
Summary of 200 patient reviews, August 2017–September 2026, updated September 2026
Serrano Orthodontics is a family-run practice in Phoenix and Chandler, AZ, offering orthodontic treatment for all ages including braces, Invisalign, and sleep apnea appliances.
Led by board-certified Drs. Paul and Andrew Serrano with 40+ years of combined experience, they emphasize affordability, short wait times, and modern treatment options.
Treatments offered
Who They Treat
Serrano Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Serrano Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
In-House 3D Printing
Digital Records
Orthodontists at this office
provider
headshot
headshot
Dr. Paul Serrano, D.D.S
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Andrew Serrano, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
headshot
headshot
-- ALBERT P SERRANO --, D.D.S
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients13 yrs experience
provider
headshot
headshot
EMILY ALENA SERRANO, DMD, MS, MPH
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients2 yrs experience
Insurance accepted
6 plans listedAetnaCareingtonCignaDentegraHumanaRenaissance Dental
We will file claims for all insurance. They accept insurance but no specific plans are named on the site.
What patients say
Latest review 4 weeks ago
What patients praise
- Reviews frequently mention multiple family members treated across generations, including parents who were once patients themselves.
- The office is noted for quick turnaround on urgent needs, from expedited retainers to same-day fixes for a poking wire.
- Invisalign and clear aligner treatment, sometimes combined with traditional braces, are mentioned often alongside typical bracket-and-wire care.
Things to know
- A few reviews describe scheduling frustrations, including calls that went unreturned.
Who it suits
- Families with multiple children in treatment
- Anxious or nervous patients
- Adults considering Invisalign
Doctors patients mention
- Dr. Emily Serrano · 1 review
- Last 90 days
- 8 reviews
- averaging 5.0★
- Last 12 months
- 36 reviews
- averaging 4.9★
- Owner replies
- 55% of reviews
7
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 1 |
| Jan 2024 | 2 |
| Feb 2024 | 4 |
| Mar 2024 | 3 |
| Apr 2024 | 1 |
| May 2024 | 0 |
| Jun 2024 | 1 |
| Jul 2024 | 1 |
| Aug 2024 | 1 |
| Sep 2024 | 2 |
| Oct 2024 | 6 |
| Nov 2024 | 0 |
| Dec 2024 | 3 |
| Jan 2025 | 3 |
| Feb 2025 | 2 |
| Mar 2025 | 3 |
| Apr 2025 | 2 |
| May 2025 | 4 |
| Jun 2025 | 7 |
| Jul 2025 | 3 |
| Aug 2025 | 7 |
| Sep 2025 | 2 |
| Oct 2025 | 6 |
| Nov 2025 | 1 |
| Dec 2025 | 1 |
| Jan 2026 | 1 |
| Feb 2026 | 2 |
| Mar 2026 | 3 |
| Apr 2026 | 4 |
| May 2026 | 3 |
| Jun 2026 | 6 |
| Jul 2026 | 6 |
| Aug 2026 | 1 |
| Sep 2026 | 1 |
- 5★286
- 4★1
- 3★0
- 2★0
- 1★5
- 20141.0
- 20165.0
- 20175.0
- 20185.0
- 20195.0
- 20205.0
- 20215.0
- 20225.0
- 20234.9
- 20244.7
- 20254.9
- 20265.0
1★5★
- Braces39
- Invisalign / clear aligners23
- Retainers8
PraiseCriticism
- Friendly staff92 / 1
- The orthodontist75 / 1
- Treatment results39
- Great with kids36
- Clear explanations30 / 1
- Gentle, comfortable care24 / 1
- Scheduling & wait times19 / 3
- Office & technology19
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 92 | 1 |
| The orthodontist | 75 | 1 |
| Treatment results | 39 | 0 |
| Great with kids | 36 | 0 |
| Clear explanations | 30 | 1 |
| Gentle, comfortable care | 24 | 1 |
| Scheduling & wait times | 19 | 3 |
| Office & technology | 19 | 0 |
Recent reviews from Google
4.9
273 reviews
Lisa Benites
a month ago
Dr. Serrano’s office is top notch. I had braces put on today by Estella. I couldn’t believe how easy and painless she made it. The whole staff is very kind and professional. I can’t wait to see my results at the end… Thank you! Lisa B.
Alexander Wagner-Silber
a month ago
Finished my Invisalign treatment today and could not be happier! The whole Serrano team is super professional and nice and I felt very well accommodated throughout the entire process. Thank you!
Marnie Marcelo
2 months ago
I have been taking my children and now grandchildren to Dr. Serrano for the last 33 years! He and his staff are always the same, warm, friendly, professional and understanding. I would never go anywhere else!
Linda Schubert
3 months ago
I have been taking children to Serrano Orthodontics literally for 30 years. My own children, foster children, and now grandchildren. We started with Dr. Paul and now see Dr. Andrew and even the up-and-coming Dr.Emily! Through all those years we have been met with smiles, excellent treatment, and consideration. One test of a good practice is if they have a consistent staff and we have seen this at SO, some staying many years until retirement! We have experienced the latest in treatments and always feel like we a getting the best service. I can’t say enough good about this practice.
Hilary Cutright
3 months ago
I currently have three kids in varying stages of orthodontics with Dr. Serrano. We have received amazing care from the doctors and the staff. Everyone is so friendly and professional and they have all taken such great care of my kids. I highly recommend them!
Questions about this practice
What orthodontic treatments does Serrano Orthodontics offer?
Serrano Orthodontics offers: Early Treatment, Invisalign, Traditional Braces, Clear Braces, Retainers, Clear Aligners.
Does Serrano Orthodontics accept dental insurance?
Serrano Orthodontics accepts Aetna, Careington, Cigna, Dentegra, Humana, and others.
Does Serrano Orthodontics offer free consultations?
Yes, Serrano Orthodontics offers a free initial orthodontic consultation. Call (602) 274-7840 or book online to schedule.
Is Serrano Orthodontics accepting new patients?
Serrano Orthodontics is currently welcoming new patients in Phoenix, AZ. Call (602) 274-7840 or book online to schedule.
Where is Serrano Orthodontics located?
Serrano Orthodontics is located at 1515 E Missouri Ave STE 101. Get directions: https://maps.google.com/?cid=4626466082941226961&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Serrano Orthodontics?
Serrano Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Serrano Orthodontics offer payment plans?
Yes, Serrano Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Serrano Orthodontics?
Serrano Orthodontics is staffed by Dr. Paul Serrano, Dr. Andrew Serrano, -- ALBERT P SERRANO --, EMILY ALENA SERRANO. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Serrano Orthodontics?
Serrano Orthodontics has a 4.9-star rating based on 273 patient reviews on Google.
How long has Serrano Orthodontics been in practice?
Serrano Orthodontics has been providing orthodontic care since 1982, serving the Phoenix, AZ community for over 44 years.
Other Serrano Orthodontics locations
Research with AI
Accepting new patients
Est. 1982
Free Consultation
Payment Plans Available
Weekend Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 1:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Phoenix
Within 1 miles
E&S Orthodontics Phoenix
4.9 · (532) · Phoenix
✓ Free consult
Biltmore Cosmetic & Restorative Dentistry Phoenix
5.0 · (565) · Phoenix · 0.3 mi
✓ Free consult
Dunn Orthodontics
4.9 · (443) · Phoenix · 0.5 mi
✓ Board certified · AAO member