Tap to connect directly with this practice
Board CertifiedAAO MemberAccepting new patients
Serrano Orthodontics
Serrano Orthodontics is a family-run practice in Phoenix and Chandler, Arizona, established in 1982 and led by board-certified Drs.
800 W Chandler Blvd UNIT 5, Chandler, AZ 85225
5.0(128 reviews)
About Serrano Orthodontics
A father-son orthodontist team takes on complex cases like TMJ and jaw correction while keeping costs and financing transparent.
Serrano Orthodontics handles a range of cases, from routine braces to jaw surgery, TMJ correction, and one relocation case that spanned seven years. Reviews often mention upfront pricing and multiple financing options handled without surprises, along with staff who explain each stage of treatment before it starts. Comfort with anxious kids and adults comes up often, and the office is described as clean and welcoming.
Summary of 112 patient reviews, May 2015–August 2026, updated September 2026
Serrano Orthodontics is a family-run practice in Phoenix and Chandler, Arizona, established in 1982 and led by board-certified Drs.
Paul and Andrew Serrano. They offer braces (metal and clear), Invisalign, and sleep apnea treatment for patients of all ages, using advanced technology including digital scanners and LightForce braces.
Treatments offered
Who They Treat
Serrano Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Serrano Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
In-House 3D Printing
Digital Records
Orthodontists at this office
provider
headshot
headshot
Dr. Paul Serrano
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. Andrew Serrano, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
6 plans listedAetnaCignaDenteMaxHumanaRenaissance DentalUnicare
The practice accepts dental insurance and will file claims on behalf of patients. They mention offering flexible payment plans alongside insurance coverage.
What patients say
Latest review 3 months ago
What patients praise
- Reviews often note transparent pricing and financing options handled without hidden costs.
- Staff are described as explaining each step of treatment, from braces installation to insurance coverage.
- The orthodontist is noted for managing complex cases, including TMJ, jaw surgery, and a treatment spanning several years.
Things to know
- A few reviews mention treatment stretching out longer than expected, including one complex case that took seven years.
Who it suits
- Families with multiple children in treatment
- Adults returning to fix earlier orthodontic issues
- Anxious or nervous patients, including young children
- Last 90 days
- 6 reviews
- averaging 5.0★
- Last 12 months
- 21 reviews
- averaging 5.0★
- Owner replies
- 29% of reviews
- Compared with Chandler
- Higher rated than 83%
- of 26 practices we track
4
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 1 |
| Jan 2024 | 0 |
| Feb 2024 | 2 |
| Mar 2024 | 3 |
| Apr 2024 | 2 |
| May 2024 | 4 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 3 |
| Sep 2024 | 4 |
| Oct 2024 | 0 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 0 |
| Feb 2025 | 1 |
| Mar 2025 | 0 |
| Apr 2025 | 4 |
| May 2025 | 0 |
| Jun 2025 | 3 |
| Jul 2025 | 0 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 1 |
| Nov 2025 | 3 |
| Dec 2025 | 0 |
| Jan 2026 | 1 |
| Feb 2026 | 0 |
| Mar 2026 | 3 |
| Apr 2026 | 4 |
| May 2026 | 0 |
| Jun 2026 | 4 |
| Jul 2026 | 2 |
| Aug 2026 | 3 |
| Sep 2026 | 0 |
- 5★139
- 4★1
- 3★0
- 2★0
- 1★1
- 20155.0
- 20165.0
- 20175.0
- 20185.0
- 20194.6
- 20205.0
- 20215.0
- 20225.0
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
- Braces21
- Invisalign / clear aligners5
PraiseCriticism
- Friendly staff58 / 1
- The orthodontist47
- Great with kids32
- Clear explanations26
- Treatment results25
- Gentle, comfortable care22
- Cost, insurance & financing14 / 1
- Office & technology13
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 58 | 1 |
| The orthodontist | 47 | 0 |
| Great with kids | 32 | 0 |
| Clear explanations | 26 | 0 |
| Treatment results | 25 | 0 |
| Gentle, comfortable care | 22 | 0 |
| Cost, insurance & financing | 14 | 1 |
| Office & technology | 13 | 0 |
Recent reviews from Google
5.0
128 reviews
Rita O'Brien
a month ago
Jane is awesome. Thank you for a great job! I appreciate you!
Liz Hovanec
a month ago
We had a long orthodontic journey with my son (7 years) and Serrano Orthodontics was nothing less than 100% there for us the whole way! All the staff are so friendly, helpful, and knowledgeable! I highly recommend them for anyone needing orthodontic services!
Christina
a month ago
Dr Serrano and Team have been incredible on our orthodontic journey. It was Dr Serrano who pointed out how my sons tonsils were playing a major part in his ortho issues. We had them removed and his sleep has never been better!! I brag about them to all my mom friends.
Freddy Perales
a month ago
Dr. Andrew and his entire staff were incredibly warm and welcoming from the moment I walked in. You expect to see smiles in an orthodontic office, but what stood out was that they all seemed genuine. It felt like a team that truly enjoys helping people achieve a smile they can feel confident in. I left feeling well cared for and excited to begin treatment!
Veronica Alvarado
3 months ago
Mareena is amazing! My kiddo gets super nervous and she talks to him through the process, is gentle, and super quick. From my kiddo, "Mareena hears me and thankful for that!"
Questions about this practice
What orthodontic treatments does Serrano Orthodontics offer?
Serrano Orthodontics offers: Early Treatment, Invisalign, TMJ Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Serrano Orthodontics accept dental insurance?
Serrano Orthodontics accepts Aetna, Cigna, DenteMax, Humana, Renaissance Dental, and others.
Does Serrano Orthodontics offer free consultations?
Yes, Serrano Orthodontics offers a free initial orthodontic consultation. Call (480) 899-1633 or book online to schedule.
Is Serrano Orthodontics accepting new patients?
Serrano Orthodontics is currently welcoming new patients in Chandler, AZ. Call (480) 899-1633 or book online to schedule.
Where is Serrano Orthodontics located?
Serrano Orthodontics is located at 800 W Chandler Blvd UNIT 5. Get directions: https://maps.google.com/?cid=1616716070710328741&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Serrano Orthodontics?
Serrano Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Serrano Orthodontics offer payment plans?
Yes, Serrano Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Serrano Orthodontics?
Serrano Orthodontics is staffed by Dr. Paul Serrano, Dr. Andrew Serrano. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Serrano Orthodontics?
Serrano Orthodontics has a 5-star rating based on 128 patient reviews on Google.
How long has Serrano Orthodontics been in practice?
Serrano Orthodontics has been providing orthodontic care since 1982, serving the Chandler, AZ community for over 44 years.
Other Serrano Orthodontics locations
Research with AI
Accepting new patients
Est. 1982
Free Consultation
Payment Plans Available
Weekend Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Chandler
Within 1 miles
Premier Orthodontics of Chandler/Gilbert
4.9 · (420) · Chandler
✓ AAO member · Free consult
Smiles Chandler
5.0 · (546) · Chandler · 0.2 mi
Classical Orthodontics, Dr. Ana T. Ortiz, DDS
5.0 · (5) · Chandler · 0.7 mi
✓ AAO member · Free consult