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Downtown Smiles Phoenix Dental Care
Downtown Smiles is a dental practice offering general dentistry, cosmetic dentistry, and orthodontic treatments in a brand-new downtown Phoenix facility.
45 W Jefferson St Suite L, Phoenix, AZ 85003
5.0(320 reviews)
About Downtown Smiles Phoenix Dental Care
Validated parking near Cityscape and quick response to dental emergencies come up often, alongside steady attention to anxious patients.
This is a general dental practice that also offers orthodontic treatments including Invisalign, traditional braces, clear aligners, clear braces, early treatment, and retainers. Reviews often mention same-day and weekend emergency visits, covering everything from broken crowns to sudden facial swelling, along with follow-up calls after procedures. The downtown location near bus and light rail lines and validated Cityscape parking comes up repeatedly, and many reviews describe anxious patients being checked on throughout procedures like root canals and extractions.
Summary of 200 patient reviews, August 2023–September 2026, updated September 2026
Downtown Smiles is a dental practice offering general dentistry, cosmetic dentistry, and orthodontic treatments in a brand-new downtown Phoenix facility.
The practice provides comprehensive dental care including root canals, teeth whitening, dental implants, and emergency services.
Treatments offered
Braces
Starting from $300
Clear Aligners
Starting from $350
Consultation
Free
Who They Treat
Downtown Smiles Phoenix Dental Care provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Downtown Smiles Phoenix Dental Care uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
* Pricing shown is an estimate. Contact the practice for a personalized quote.
Orthodontists at this office
provider
headshot
headshot
Dr. Neal Karlin, DDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Daniel Karlin
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
6 plans listedAetnaAll Ppo InsuranceCareingtonCignaDental Health AllianceRenaissance Dental
Accepts all PPO insurance plans
What patients say
Latest review 7 weeks ago
What patients praise
- Reviews describe rapid response to dental emergencies, including same-day crown and filling repairs and prompt callbacks during urgent situations.
- Same-day and Saturday appointments are noted as easy to get, with minimal wait times reported.
- The downtown location near transit lines and validated parking is mentioned as a practical draw for patients working nearby.
Who it suits
- Anxious or nervous patients
- Patients transferring mid-treatment
- Families with several kids in treatment
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 15 reviews
- averaging 5.0★
- Last 12 months
- 59 reviews
- averaging 4.9★
- Owner replies
- 12% of reviews
- Compared with Phoenix
- Higher rated than 83%
- of 30 practices we track
12
Oct 2023Sep 2026
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 6 |
| Dec 2023 | 4 |
| Jan 2024 | 9 |
| Feb 2024 | 9 |
| Mar 2024 | 4 |
| Apr 2024 | 8 |
| May 2024 | 12 |
| Jun 2024 | 11 |
| Jul 2024 | 5 |
| Aug 2024 | 9 |
| Sep 2024 | 7 |
| Oct 2024 | 11 |
| Nov 2024 | 8 |
| Dec 2024 | 9 |
| Jan 2025 | 3 |
| Feb 2025 | 5 |
| Mar 2025 | 4 |
| Apr 2025 | 5 |
| May 2025 | 8 |
| Jun 2025 | 4 |
| Jul 2025 | 3 |
| Aug 2025 | 3 |
| Sep 2025 | 8 |
| Oct 2025 | 8 |
| Nov 2025 | 5 |
| Dec 2025 | 3 |
| Jan 2026 | 5 |
| Feb 2026 | 1 |
| Mar 2026 | 8 |
| Apr 2026 | 4 |
| May 2026 | 6 |
| Jun 2026 | 3 |
| Jul 2026 | 4 |
| Aug 2026 | 10 |
| Sep 2026 | 1 |
- 5★342
- 4★1
- 3★0
- 2★1
- 1★3
- 20225.0
- 20235.0
- 20244.9
- 20254.9
- 20264.9
1★5★
PraiseCriticism
- The dentist62 / 1
- Friendly staff55
- Gentle, comfortable care46
- Clear explanations33
- Scheduling & wait times25
- Responsiveness23
- Office & technology19
- Treatment results11
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 62 | 1 |
| Friendly staff | 55 | 0 |
| Gentle, comfortable care | 46 | 0 |
| Clear explanations | 33 | 0 |
| Scheduling & wait times | 25 | 0 |
| Responsiveness | 23 | 0 |
| Office & technology | 19 | 0 |
| Treatment results | 11 | 0 |
Recent reviews from Google
5.0
320 reviews
Briana Rose
3 weeks ago
I have the worst luck with dentists. Downtown Smiles was great and both Dr. Daniel Karlin was nice, respectful, listened to everything I had to say, explained my services in a way that I would understand and continued to make sure I was comfortable. The rest of the staff, assistant and front desk, were great and communicated efficiently as well!
Yosef Farzan
a month ago
Dr. Neal is an amazing dentist. I came here for a cleaning and highly recommend him. He is friendly, professional, and thorough. Thank you!
Cedar Stone
a month ago
Downtown Smiles is awesome!! Dr. Neal helped me with my pain and extracted my tooth on a Saturday morning. I was supposed to come in later but because of the pain he took me earlier today. And it was only $500 out of pocket to get me out of pain same day. Now I’m in bed, on my meds relaxing, and out of pain. This is now my new family dentist! 10/10 experience.
Derek Deutsch
2 months ago
From my first visit for an emergency crown repair to my follow-up appointments for routine dental care, this office, the staff, and Dr. Karlin have been amazing. Everyone is friendly, professional, and genuinely cares about their patients. They offer great appointment availability, making it easy to find times that fit my schedule. They always take the time to make sure I'm comfortable throughout every visit, and they're incredibly thorough and efficient. I highly recommend Downtown Smiles anyone looking for excellent dental care!
Lamonte
3 months ago
Dr. Neal is a great guy and dentist, he genuinely was concerned about getting me out of pain and helping getting my cracked tooth taken care of. They have dental plans that offer flexibility because I don’t have insurance but they mange to get my the help I need everytime regardless of the price. The office is very nice the staff are all friendly and he’s just an overall amazing guy and dentist who cares about his patients getting better. Highly recommend. 9/10
Questions about this practice
What orthodontic treatments does Downtown Smiles Phoenix Dental Care offer?
Downtown Smiles Phoenix Dental Care offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Early Treatment, Retainers.
Does Downtown Smiles Phoenix Dental Care accept dental insurance?
Downtown Smiles Phoenix Dental Care accepts Aetna, All Ppo Insurance, Careington, Cigna, Dental Health Alliance, and others.
Does Downtown Smiles Phoenix Dental Care offer free consultations?
Yes, Downtown Smiles Phoenix Dental Care offers a free initial orthodontic consultation. Call (602) 566-9005 or book online to schedule.
Is Downtown Smiles Phoenix Dental Care accepting new patients?
Downtown Smiles Phoenix Dental Care is currently welcoming new patients in Phoenix, AZ. Call (602) 566-9005 or book online to schedule.
Where is Downtown Smiles Phoenix Dental Care located?
Downtown Smiles Phoenix Dental Care is located at 45 W Jefferson St Suite L. Get directions: https://maps.google.com/?cid=2169073463633407726&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Downtown Smiles Phoenix Dental Care?
Downtown Smiles Phoenix Dental Care office hours: Mon 6:00 AM–11:00 PM, Tue 7:00 AM–11:00 PM, Wed 7:00 AM–11:00 PM, Thu 7:00 AM–12:00 AM, Fri 6:00 AM–11:00 PM, Sat 7:00 AM–7:00 PM, Sun 11:00 AM–8:00 PM.
Does Downtown Smiles Phoenix Dental Care offer payment plans?
Yes, Downtown Smiles Phoenix Dental Care offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Downtown Smiles Phoenix Dental Care?
Downtown Smiles Phoenix Dental Care is staffed by Dr. Neal Karlin, Dr. Daniel Karlin. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Downtown Smiles Phoenix Dental Care?
Downtown Smiles Phoenix Dental Care has a 5-star rating based on 320 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon6:00 AM – 11:00 PM
Tue7:00 AM – 11:00 PM
Wed7:00 AM – 11:00 PM
Thu7:00 AM – 12:00 AM
Fri6:00 AM – 11:00 PM
Sat7:00 AM – 7:00 PM
Sun11:00 AM – 8:00 PM
- Google reviews synced
- SOURCED
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