First Choice Dental- Madison Campus

Over the past couple of years, I’ve visited a few different First Choice Dental locations, but my recent cleanings have been at this Regent Street location—and this is now my go-to spot. The main reason I keep coming back is because of Wendy, the office manager. She’s an absolute rock star when it comes to customer service. I used to go to the Middleton location, but when I needed to reschedule, the staff there (and even at Verona) weren’t willing to check availability across other offices. When I called Regent Street, Wendy went above and beyond. Not only did she check her location’s schedule, but she offered to look into openings at other First Choice offices to make sure both my wife and I could get in for cleanings. That kind of effort really stood out. Since then, I’ve had great experiences here. The dental hygienist Will is friendly and professional, and Dr. White is attentive when reviewing my teeth and X-rays. Parking is also easy—there’s a small lot, but I’ve never had trouble finding a spot. If you’re looking for quality dental care with staff who truly go the extra mile, I highly recommend the Regent Street location of First Choice Dental.

Chipped a tooth on a Friday evening, called multiple dentist, and they all told me I would have to wait till Monday to get it looked at and then make a appointment to get it repaired, I texted the Wendy at first choice dental and she called me and told me to come on right in, I was blown away also in shock she could fix it that same day. Dr Schulenburg went above and beyond to make me feel like I left out with a perfect smile, she took her time and made sure I was happy with it. I highly recommend this place. It’s rare finding places like these. The team there is amazing

Visiting First Choice Dental was a great experience, especially as a new patient! I have anxiety around visiting the dentist and I was nervous for my appointment given that it has been some time since my last visit. But everyone I interacted (receptionists, hygienists, and dentist) was helpful and made me feel at ease! They were very understanding and had no judgement towards me. The dentist gave me time to ask any follow up questions, and made sure I understood my next steps. I couldn’t have asked for a more positive experience!

The team members here are really wonderful! I went in uncertain due to it being my first visit, but left feeling more informed, and at ease than I ever have after a dental appointment! Really nice team. Even immediately arranged a 6-month follow-up.

I have been going to this location for years and have always received incredible service. The hygienists and dentists have been great. However, I am now taking the time to write a review because I want to mention how wonderful Wendy at the front desk is. I had a temporary crown that chipped the day before Christmas Eve (late in the day). I called and plead my case to Wendy and she told me to come right in. A dentist (sorry I forgot his name) was waiting for me. My permanent crown happened to be in early and they popped it in. I was in and out in minutes. When ordering my crown, I was given my out of pocket price. Wendy texted me later that day and told me they got the price down even cheaper. Thanks for going above and beyond!