NuLine Orthodontics

Try Dental is a great place professional services and pleasant environment and they do return phone calls which is a plus. I’m happy with them.

I had a very disappointing experience at Nuline Orthodontics and feel it’s important to share so others can make informed decisions. From the beginning, I was not provided with adequate information and was misled about certain aspects of my care and billing. The level of empathy and professionalism from the front office staff was lacking, and my interactions with the office manager, Claudia, were especially upsetting. When I raised concerns, she was dismissive, rude, and unhelpful. When I asked to speak with someone higher up, I was told there was no one else which made me feel like my concerns did not matter. One of the most frustrating issues was the failure to properly process my private dental insurance. Despite providing the necessary information, it was not handled correctly, creating unnecessary stress and confusion. Instead of focusing on resolving the issue, it felt like the priority was collecting payment rather than supporting patient health and well-being. I will say that E was kind, and the doctor was professional and pleasant. However, it was concerning that the dentist did not appear to be aware of how the front office was operating. That lack of oversight is alarming and does not inspire confidence in how patient care is managed overall. As a patient, it was very unfortunate to feel that I had no real avenue to voice concerns about how I was treated. Based on my experience, I strongly encourage others to ask detailed questions about billing, insurance handling, and communication before committing to treatment here. Patients deserve empathy, professionalism, transparency, and honesty and unfortunately, that was not my experience. I hope this feedback encourages improvements so future patients are treated with the care and respect they deserve.

I've had a great experience at Nuline! They helped me set up a treatment plan and I've had super smooth appointments and check ups.

NuLine Orthodontics is the best place to go because the staff is always incredibly nice it makes you feel comfortable the moment you walk in. Their work is high-quality and you can Trust that they take their time to make sure everything is correct and done right. They’re also extremely patient with people, explaining every step and making sure you never feel rushed or confused On top of that, their customer service is excellent they’re always making sure they stay on top of appointments i’m making sure you get exactly what you need for the best Results.

Very professional, understanding outstanding, clean environment my teenager just got braces this year and if I could some this establishment up with one word it's AMAZING from the price down to making appointments I'm giving them a 5 stars all around thank you.