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AAO MemberInvisalign ProviderAccepting new patients
TrueSmile orthodontics & esthetics
TrueSmile Orthodontics & Esthetics is a family-oriented private practice in Elm Grove, WI led by Dr.
12888 W Bluemound Rd, Elm Grove, WI 53122
5.0(180 reviews)
About TrueSmile orthodontics & esthetics
Dr. Luciana Wiltse and Dr. Van Westen are described as patient with adults revisiting braces decades later, with consultations free of sales pressure.
Reviews at TrueSmile describe an orthodontic practice where adults revisiting braces later in life and families with multiple kids in treatment both feel well cared for. Consultations are described as low-pressure, with treatment plans, costs, and payment options laid out clearly before anyone commits. The office keeps younger patients entertained with games and a pop-a-shot basketball hoop, and some reviews mention more complex cases, like TADs paired with Invisalign for an adult patient or a second child in a family completing treatment. A number of reviews also note reasonable pricing and flexible payment plans, including Care Credit.
Summary of 132 patient reviews, January 2018–July 2026, updated September 2026
TrueSmile Orthodontics & Esthetics is a family-oriented private practice in Elm Grove, WI led by Dr.
Luciana Wiltse, DDS, MS. The practice offers comprehensive orthodontic treatment for children, teens, and adults using advanced technologies including Invisalign, braces, and specialized appliances for guiding facial growth. They emphasize personalized, individualized care in a patient-centered environment.
Treatments offered
Early TreatmentInvisalignSurgical OrthodonticsTMJ TreatmentClear AlignersTraditional BracesClear Braces
Who They Treat
TrueSmile orthodontics & esthetics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
TrueSmile orthodontics & esthetics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
Remote Monitoring
TADs / Mini-Screws
iTero/TRIOS
CBCT
Dental Monitoring
TADs
Orthodontists at this office
provider
headshot
headshot
Dr. Luciana Wiltse, DDS, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
14 plans listedAetnaBlue Cross Blue ShieldCareingtonCignaDelta DentalDelta Dental PPODelta Dental PremierDenteMax
In-network with several insurance companies. They accept insurance, verify benefits, and file all claims.
What patients say
Latest review 3 months ago
What patients praise
- Adult patients describe returning for braces years after their first treatment and feeling reassured rather than judged.
- Consultations are noted as free of the sales pressure some patients experienced at other offices.
- The waiting area includes games and a pop-a-shot basketball hoop to keep kids occupied between visits.
Things to know
- A few reviews mention inconsistent office hours that are difficult to fit around a full-time work schedule.
Who it suits
- Adults returning for braces later in life
- Families with multiple children in treatment
- Young or anxious kids needing extra reassurance
Doctors patients mention
- Dr. Luciana Wiltse · 29 reviews
- Dr. Van Westen · 11 reviews
- Last 12 months
- 35 reviews
- averaging 4.9★
- Owner replies
- 97% of reviews
23
Oct 2023Sep 2026
| Oct 2023 | 23 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 14 |
| May 2024 | 2 |
| Jun 2024 | 0 |
| Jul 2024 | 3 |
| Aug 2024 | 6 |
| Sep 2024 | 0 |
| Oct 2024 | 9 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 12 |
| Feb 2025 | 0 |
| Mar 2025 | 0 |
| Apr 2025 | 2 |
| May 2025 | 2 |
| Jun 2025 | 9 |
| Jul 2025 | 2 |
| Aug 2025 | 9 |
| Sep 2025 | 8 |
| Oct 2025 | 2 |
| Nov 2025 | 1 |
| Dec 2025 | 2 |
| Jan 2026 | 19 |
| Feb 2026 | 1 |
| Mar 2026 | 4 |
| Apr 2026 | 0 |
| May 2026 | 0 |
| Jun 2026 | 0 |
| Jul 2026 | 1 |
| Aug 2026 | 1 |
| Sep 2026 | 0 |
- 5★179
- 4★2
- 3★1
- 2★0
- 1★2
- 20185.0
- 20195.0
- 20205.0
- 20215.0
- 20225.0
- 20234.8
- 20245.0
- 20255.0
- 20264.8
1★5★
- Braces23
- Invisalign / clear aligners10
- Early (phase 1) treatment3
PraiseCriticism
- Friendly staff35
- The orthodontist27
- Treatment results21
- Great with kids18
- Clear explanations16
- Gentle, comfortable care13
- Scheduling & wait times7 / 3
- Cost, insurance & financing10
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 35 | 0 |
| The orthodontist | 27 | 0 |
| Treatment results | 21 | 0 |
| Great with kids | 18 | 0 |
| Clear explanations | 16 | 0 |
| Gentle, comfortable care | 13 | 0 |
| Scheduling & wait times | 7 | 3 |
| Cost, insurance & financing | 10 | 0 |
Recent reviews from Google
5.0
180 reviews
S P
2 months ago
They do OK work, but there hours are completely inconvenient , they are only open certain days and closed random ones. Its not easy to get in if you work full time.
Cassandra Lopez
6 months ago
Great experience! Have had two out of my three children get work done here. Highly recommended office.
Kate Lundeen
7 months ago
Both of our oldest children have had great experiences at True Smile. We recommend Dr. Wiltse and her team to friends and family all the time. Everyone on the team is great to work with and the resulting bright smiles are a win!
Amy Mager
7 months ago
We have two daughters currently undergoing orthodontic care at True Smile and we couldn’t be happier! The staff is fantastic and the changes we’ve seen to our girls’ smiles have been impressive in just a short amount of time! Everything has been well explained to us and every staff member that we’ve encountered has been such a help!
J F
Edited 7 months ago
We love TrueSmile! Our daughter had a great experience with her braces and expander here! Always kind and helpful
Questions about this practice
What orthodontic treatments does TrueSmile orthodontics & esthetics offer?
TrueSmile orthodontics & esthetics offers: Early Treatment, Invisalign, Surgical Orthodontics, TMJ Treatment, Clear Aligners, Traditional Braces, Clear Braces.
Does TrueSmile orthodontics & esthetics accept dental insurance?
TrueSmile orthodontics & esthetics accepts Aetna, Blue Cross Blue Shield, Careington, Cigna, Delta Dental, and others.
Does TrueSmile orthodontics & esthetics offer free consultations?
Yes, TrueSmile orthodontics & esthetics offers a free initial orthodontic consultation. Call (262) 439-8233 or book online to schedule.
Is TrueSmile orthodontics & esthetics accepting new patients?
TrueSmile orthodontics & esthetics is currently welcoming new patients in Elm Grove, WI. Call (262) 439-8233 or book online to schedule.
Where is TrueSmile orthodontics & esthetics located?
TrueSmile orthodontics & esthetics is located at 12888 W Bluemound Rd. Get directions: https://maps.google.com/?cid=707991251745987824&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for TrueSmile orthodontics & esthetics?
TrueSmile orthodontics & esthetics office hours: Mon Closed–Closed, Tue 8:30 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thu 8:30 AM–5:00 PM, Fri 8:30 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does TrueSmile orthodontics & esthetics offer payment plans?
Yes, TrueSmile orthodontics & esthetics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at TrueSmile orthodontics & esthetics?
TrueSmile orthodontics & esthetics is staffed by Dr. Luciana Wiltse. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for TrueSmile orthodontics & esthetics?
TrueSmile orthodontics & esthetics has a 5-star rating based on 180 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
MonClosed
Tue8:30 AM – 5:00 PM
Wed8:30 AM – 5:00 PM
Thu8:30 AM – 5:00 PM
Fri8:30 AM – 4:00 PM
SatClosed
SunClosed
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