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Gentle Dental Vancouver Mall
Gentle Dental Vancouver Mall provides orthodontic treatment in Vancouver, WA, with a 4.
8400 Northeast Vancouver Mall Loop Suite 105, Vancouver, WA 98662
4.6(504 reviews)
About Gentle Dental Vancouver Mall
Dr. Olson and the team here handle multi-year braces cases and mid-treatment transfers, alongside general dentistry for anxious and special-needs patients.
Gentle Dental Vancouver Mall is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviews mention patients transferring mid-treatment from other offices and multi-year braces cases carried through to completion under Dr. Olson. Many notes describe staff taking extra time with anxious patients and children with sensory sensitivities, and the location is often called convenient for the surrounding Vancouver area. Some reviews raise concerns about scheduling mix-ups and billing or insurance disputes that are worth knowing about going in.
Summary of 203 patient reviews, November 2016–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Gentle Dental Vancouver Mall provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Gentle Dental Vancouver Mall uses modern orthodontic technology to deliver precise, comfortable treatment.
Cone Beam CT (3D X-Ray)
CBCT
Insurance accepted
2 plans listedUHC / UnitedHealthcareUnited Healthcare
Gentle Dental Vancouver Mall does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Dr. Olson is described as a caring perfectionist who explains treatment plans and takes extra time with anxious or sensory-sensitive patients.
- Patients switching from another orthodontic provider mid-treatment describe a smooth transition into ongoing braces care here.
- The office is noted for its convenient location, with same-day fixes for broken wires or brackets.
Things to know
- A few reviews describe scheduling problems, including double-booked or lost appointments and cleanings that turned into consult-only visits.
- Some reviews mention billing and insurance issues, including disputes over charges added without clear consent.
Who it suits
- Patients transferring mid-treatment from another provider
- Anxious or nervous patients
Doctors patients mention
- Dr. Olson · 29 reviews
- Dr. Wang · 3 reviews
Orthodontic care in reviews
Reviews mentioning orthodontic treatment describe a multi-year braces process, with same-day fixes for broken brackets and Invisalign discomfort, and note the orthodontist and assistants as attentive during adjustments, though one family also mentions an ongoing billing dispute during treatment.
- Last 90 days
- 44 reviews
- averaging 4.7★
- Last 12 months
- 143 reviews
- averaging 4.8★
- Owner replies
- 73% of reviews
18
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 6 |
| Feb 2024 | 10 |
| Mar 2024 | 9 |
| Apr 2024 | 11 |
| May 2024 | 15 |
| Jun 2024 | 10 |
| Jul 2024 | 10 |
| Aug 2024 | 10 |
| Sep 2024 | 12 |
| Oct 2024 | 11 |
| Nov 2024 | 7 |
| Dec 2024 | 15 |
| Jan 2025 | 9 |
| Feb 2025 | 10 |
| Mar 2025 | 13 |
| Apr 2025 | 12 |
| May 2025 | 9 |
| Jun 2025 | 15 |
| Jul 2025 | 18 |
| Aug 2025 | 10 |
| Sep 2025 | 13 |
| Oct 2025 | 13 |
| Nov 2025 | 13 |
| Dec 2025 | 7 |
| Jan 2026 | 11 |
| Feb 2026 | 5 |
| Mar 2026 | 13 |
| Apr 2026 | 8 |
| May 2026 | 16 |
| Jun 2026 | 16 |
| Jul 2026 | 15 |
| Aug 2026 | 17 |
| Sep 2026 | 8 |
- 5★432
- 4★13
- 3★6
- 2★7
- 1★42
- 20155.0
- 20162.3
- 20174.3
- 20182.9
- 20195.0
- 20204.3
- 20213.7
- 20222.0
- 20233.4
- 20244.6
- 20254.8
- 20264.8
1★5★
- Braces7
PraiseCriticism
- Friendly staff77 / 5
- The dentist39 / 5
- Gentle, comfortable care32 / 4
- Scheduling & wait times19 / 10
- Clear explanations22 / 1
- Cost, insurance & financing10 / 7
- Responsiveness11 / 5
- Treatment results9 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 77 | 5 |
| The dentist | 39 | 5 |
| Gentle, comfortable care | 32 | 4 |
| Scheduling & wait times | 19 | 10 |
| Clear explanations | 22 | 1 |
| Cost, insurance & financing | 10 | 7 |
| Responsiveness | 11 | 5 |
| Treatment results | 9 | 1 |
Recent reviews from Google
4.6
504 reviews
Cat Jordan
3 weeks ago
Super nice! Understanding and always willing to explain what they are doing or the plan! Best dental practice I’ve ever been too, actually happy to come back for next dental work or cleaning.
Terry Cody
3 weeks ago
Everybody is great! From the receptionist, to the assistants, to the dentists! I hate going to the dentist, but have nothing but a great experience every time I come here.
L1ghtn1ng3d
a month ago
My visit was so pleasant and the staff is very warm and welcoming. This was my first procedure visit and I left feeling very satisfied and happy with my results. I highly recommend this place!!
Jennifer Ward
a month ago
Everyone was kind. Sherry is amazing. She’s so comforting and really cares about you
Lunette Lott
2 months ago
Shellie is thee best hygienist in the Couve….hands down. The entire office staff are so customer focused and friendly.
Questions about this practice
What orthodontic treatments does Gentle Dental Vancouver Mall offer?
Gentle Dental Vancouver Mall offers: Invisalign, Clear Aligners, Traditional Braces.
Does Gentle Dental Vancouver Mall accept dental insurance?
Gentle Dental Vancouver Mall accepts UHC / UnitedHealthcare, United Healthcare.
Is Gentle Dental Vancouver Mall accepting new patients?
Gentle Dental Vancouver Mall is currently welcoming new patients in Vancouver, WA. Call (360) 262-4505 to schedule.
Where is Gentle Dental Vancouver Mall located?
Gentle Dental Vancouver Mall is located at 8400 Northeast Vancouver Mall Loop Suite 105. Get directions: https://maps.google.com/?cid=7989069353133679287&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Gentle Dental Vancouver Mall?
Gentle Dental Vancouver Mall office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–6:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Gentle Dental Vancouver Mall offer payment plans?
Yes, Gentle Dental Vancouver Mall offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Gentle Dental Vancouver Mall?
Gentle Dental Vancouver Mall has a 4.6-star rating based on 504 patient reviews on Google.
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Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 6:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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