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AAO MemberAccepting new patients

Lauren Cai Orthodontics

Lauren Cai Orthodontics is an AAO member orthodontic practice in Vancouver, WA.

15593 Southeast Mill Plain Boulevard, Vancouver, WA 98684
4.8(133 reviews)
Call Now(360) 882-5090WebsiteDirections

About Lauren Cai Orthodontics

Dr. Cai personally examines each patient and staff are noted for putting anxious kids at ease during tightenings and long-term care.

Reviews at Lauren Cai Orthodontics point to a practice built around calming nervous children, with staff who chat with kids during appointments and recall gentle tightenings fondly years later. Dr. Cai is described as examining each patient personally and tailoring treatment plans rather than applying a single approach, and several families mention multiple siblings treated there over the years. A number of reviews also note short wait times and a clean, well-run office.

Summary of 82 patient reviews, June 2013–September 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesEarly TreatmentEarly TreatmentSurgical OrthodonticsSurgical OrthodonticsClear BracesClear BracesTMJ TreatmentTMJ Treatment
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Lauren Cai Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Lauren Cai, DDS, MS

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

4 plans listed
Delta DentalUHC / UnitedHealthcareUnited ConcordiaUnited Healthcare
Delta Dental Premier — accepting new patients

What patients say

Latest review 7 weeks ago

What patients praise

  • Staff are repeatedly described as skilled at easing young children's nerves about braces, with casual chatting and patience during visits.
  • Dr. Cai personally examines patients at each visit and is described as tailoring treatment rather than using a one-size-fits-all approach.
  • Several families mention multiple siblings treated at the practice over the years, including an adult who returned for braces after childhood treatment there.

Things to know

  • A few reviews describe a rude assistant or receptionist, though this contrasts with more common praise for the front desk.
  • A couple of reviews mention treatment issues, including one case where decay led to further dental work.

Who it suits

  • Families with several children in treatment
  • Young or anxious children nervous about braces
  • Adults returning for orthodontic care

Doctors patients mention

  • Dr. Lauren Cai · 38 reviews
Last 90 days
5 reviews
averaging 5.0★
Last 12 months
22 reviews
averaging 4.8★
Owner replies
0% of reviews
Reviews per month
7
Oct 2023Sep 2026
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Star ratings
  • 5★122
  • 4★4
  • 3★1
  • 2★1
  • 1★5
Average rating by year
  • 20135.0
  • 20144.9
  • 20155.0
  • 20165.0
  • 20171.3
  • 20181.0
  • 20194.3
  • 20205.0
  • 20214.0
  • 20225.0
  • 20235.0
  • 20244.8
  • 20255.0
  • 20264.7
1★5★
Treatments patients mention
  • Braces18
What patients talk about
PraiseCriticism
  • Friendly staff42 / 4
  • The orthodontist29
  • Great with kids22 / 2
  • Gentle, comfortable care15
  • Treatment results13 / 2
  • Scheduling & wait times6 / 2
  • Clear explanations6 / 1
  • Office & technology6
What patients talk about
ThemePraiseCriticism
Friendly staff424
The orthodontist290
Great with kids222
Gentle, comfortable care150
Treatment results132
Scheduling & wait times62
Clear explanations61
Office & technology60

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Recent reviews from Google

4.8
133 reviews
Marce Andrea
Marce Andrea
Edited 2 months ago
“

Incredible happy 30th business birthday!! Wohooo 🥳 Your place always cheers me up with the super friendly and always smiling staff members. We love your professional job! We wish an other 30 years😉

Review from Google

Annie S
Annie S
4 months ago
“

Staff are so nice and kind! Love the waiting room!

Review from Google

Mindi Austin
Mindi Austin
4 months ago
“

Love all the staff. Very sweet group!

Review from Google

ZZHOSOKINE
ZZHOSOKINE
Edited 6 months ago
“

I just want you all to know that Lauran is a place where parents and adults that get braces. This is a wonderful place to go. If your getting braces you can choose from silver or gold. The gold ones will cost a little bit more but it's worth it.

Review from Google

Vik Fomenko
Vik Fomenko
9 months ago
“

The staff is so kind, excellent quality of work, and an amazing experience for my daughter. We absolutely recommend this orthodontist!”

Review from Google

Read all 133 reviews on Google →

Questions about this practice

What orthodontic treatments does Lauren Cai Orthodontics offer?+
Lauren Cai Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, Early Treatment, Surgical Orthodontics, Clear Braces, TMJ Treatment.
Does Lauren Cai Orthodontics accept dental insurance?+
Lauren Cai Orthodontics accepts Delta Dental, UHC / UnitedHealthcare, United Concordia, United Healthcare.
Is Lauren Cai Orthodontics accepting new patients?+
Lauren Cai Orthodontics is currently welcoming new patients in Vancouver, WA. Call (360) 882-5090 to schedule.
Where is Lauren Cai Orthodontics located?+
Lauren Cai Orthodontics is located at 15593 Southeast Mill Plain Boulevard. Get directions: https://maps.google.com/?cid=12629973136594932073&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Lauren Cai Orthodontics?+
Lauren Cai Orthodontics office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Lauren Cai Orthodontics offer payment plans?+
Yes, Lauren Cai Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Lauren Cai Orthodontics?+
Lauren Cai Orthodontics is staffed by Lauren Cai. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Lauren Cai Orthodontics?+
Lauren Cai Orthodontics has a 4.8-star rating based on 133 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
15593 Southeast Mill Plain Boulevard
Vancouver, WA 98684
Get Directions
(360) 882-5090
drlaurencai.com/
TERIFRONTDESK@DRLAURENCAI.COM
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed

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