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Board CertifiedAccepting new patients
Excellent Dental Care Center
Excellent Dental Care Center is a family dental practice in Tacoma and Auburn, Washington offering general dentistry, pediatric dentistry, non-extraction orthodontics, TMD treatments, and dental implants.
1212 S 11th St STE 20, Tacoma, WA 98405
4.7(85 reviews)
About Excellent Dental Care Center
Siblings often complete braces and early phase treatment together here, with staff described as unusually patient with young children and a special-needs child.
Excellent Dental Care Center is a general dental practice that also offers traditional braces and TMJ treatment, and reviews mention its work with young children more than most similar offices. Several families describe bringing multiple kids through braces and early phase treatment here, with notes about a 3-year-old getting through appointments without tears and a special-needs child treated at his own pace. Explanations of x-rays, procedures, and costs come up often, including one account of a 30-40 minute walk-through of x-ray findings. A smaller number of reviews describe TMJ treatment that resolved long-standing bite pain.
Summary of 71 patient reviews, November 2015–November 2025, updated September 2026
Excellent Dental Care Center is a family dental practice in Tacoma and Auburn, Washington offering general dentistry, pediatric dentistry, non-extraction orthodontics, TMD treatments, and dental implants.
They emphasize TMJ health alongside orthodontic treatment and have been serving the Northwest since 1999.
Treatments offered
Traditional BracesTMJ Treatment
Who They Treat
Excellent Dental Care Center provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Thai Nguyen, DDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Audrey Nguyen, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
2 plans listedCignaRenaissance Dental
Co-payment and/or deductible due at time of treatment; office files claims with insurance companies.
What patients say
Latest review 12 months ago
What patients praise
- Multiple reviews describe bringing several children through braces and early phase treatment at this office.
- Kids, including a 3-year-old and a child with special needs, are described as handled with unusual patience.
- Reviewers mention detailed explanations of x-rays, treatment options, and costs before work begins.
Things to know
- A few reviews describe treatment recommendations, including fillings, braces, and surgery, that other dentists later called unnecessary.
- Some reviews mention trouble reaching the office by phone or booking appointments.
Who it suits
- Families with several kids in treatment
- Young children
- Anxious or nervous patients
Orthodontic care in reviews
Reviews mentioning orthodontic treatment describe braces provided for multiple children in a family without tooth extraction, and one account of TMJ-related orthodontic treatment that resulted in a corrected bite. Another reviewer notes that a son's treatment was explained in detail with attention to jaw health.
- Last 12 months
- 1 review
- averaging 1.0★
- Owner replies
- 99% of reviews
4
Oct 2023Sep 2026
| Oct 2023 | 1 |
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| Nov 2023 | 1 |
| Dec 2023 | 0 |
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| May 2024 | 0 |
| Jun 2024 | 3 |
| Jul 2024 | 1 |
| Aug 2024 | 1 |
| Sep 2024 | 1 |
| Oct 2024 | 1 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 0 |
| Feb 2025 | 1 |
| Mar 2025 | 4 |
| Apr 2025 | 0 |
| May 2025 | 0 |
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| Aug 2025 | 1 |
| Sep 2025 | 1 |
| Oct 2025 | 0 |
| Nov 2025 | 1 |
| Dec 2025 | 0 |
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- 5★77
- 4★0
- 3★0
- 2★1
- 1★6
- 20155.0
- 20165.0
- 20175.0
- 20185.0
- 20194.3
- 20203.7
- 20213.4
- 20225.0
- 20234.3
- 20244.5
- 20254.5
1★5★
- Braces6
- Early (phase 1) treatment5
PraiseCriticism
- Friendly staff19 / 2
- The dentist16 / 2
- Clear explanations13
- Scheduling & wait times7 / 2
- Gentle, comfortable care8
- Treatment results7
- Great with kids6
- Cost, insurance & financing6
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 19 | 2 |
| The dentist | 16 | 2 |
| Clear explanations | 13 | 0 |
| Scheduling & wait times | 7 | 2 |
| Gentle, comfortable care | 8 | 0 |
| Treatment results | 7 | 0 |
| Great with kids | 6 | 0 |
| Cost, insurance & financing | 6 | 0 |
Recent reviews from Google
4.7
85 reviews
Hannah Dakoske
a year ago
My experience with Excellent Dental Care was very professional and kind. I have a very small and narrow mouth and they were very patient with me during my x-rays as it was not the most comfortable. They also gave me very good advice for future dental care. I would definitely recommend this place to others.
Glenn Lueckenotte
Edited a year ago
Thai Vinh Nguyen is a excellent Dentist. I’ve been going to see him for many years. And have been very happy with his dentistry skills. I highly recommend him for anyone who needs dental service. I also want to thank all of the excellent dental care employees they’re all wonderful people. Thank you so much.🙏
S V
a year ago
I got my 4 crowns done here! Very pleased with the whole process. The doctor has decades of experience. Fair prices and great quality!
Chris Peoples
a year ago
The staff are kind, competent, and efficient. I am seen on time and receive excellent care. Dr. Nguyen has taken care of my teeth for years, and kept me free of cavities!
Benita Hak
2 years ago
Excellent dental care, I’ve been going to this dentist for as long as I can remember. Staff has always been reassuring and nice. And has helped taken good care of my teeth for the longest time. Thank you!
Questions about this practice
What orthodontic treatments does Excellent Dental Care Center offer?
Excellent Dental Care Center offers: Traditional Braces, TMJ Treatment.
Does Excellent Dental Care Center accept dental insurance?
Excellent Dental Care Center accepts Cigna, Renaissance Dental.
Is Excellent Dental Care Center accepting new patients?
Excellent Dental Care Center is currently welcoming new patients in Tacoma, WA. Call (253) 272-6242 to schedule.
Where is Excellent Dental Care Center located?
Excellent Dental Care Center is located at 1212 S 11th St STE 20. Get directions: https://maps.google.com/?cid=8293379134212779689&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Excellent Dental Care Center?
Excellent Dental Care Center office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri 9:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Excellent Dental Care Center offer payment plans?
Yes, Excellent Dental Care Center offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Excellent Dental Care Center?
Excellent Dental Care Center is staffed by Dr. Thai Nguyen, Dr. Audrey Nguyen. The practice is board-certified.
What is the patient rating for Excellent Dental Care Center?
Excellent Dental Care Center has a 4.7-star rating based on 85 patient reviews on Google.
How long has Excellent Dental Care Center been in practice?
Excellent Dental Care Center has been providing orthodontic care since 1999, serving the Tacoma, WA community for over 27 years.
Research with AI
Accepting new patients
Est. 1999
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
Fri9:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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