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Accepting new patients
Apple Valley Dental & Braces
Apple Valley Dental & Braces provides orthodontic care in Spokane, WA, serving children, teens, and adults across six locations.
2121 N Division St, Spokane, WA 99207
4.3(938 reviews)
About Apple Valley Dental & Braces
A pirate-ship playroom and patient handling for children with autism reflect this office's focus on young, anxious patients, though orthodontic scheduling has been inconsistent.
Apple Valley Dental & Braces is a general dental practice that also offers Invisalign and traditional braces. Reviews highlight a kid-friendly office with a pirate-ship themed playroom and video games, and describe staff working carefully with children who have autism, sensory sensitivities, or severe anxiety. Several reviews note that the orthodontic side of the practice has cycled through multiple orthodontists over about 18 months and moved to a location offered only one day a week, which delayed adjustments for some braces patients. A number of reviewers also mention long waits or scheduling mix-ups even for routine dental visits.
Summary of 206 patient reviews, July 2023–September 2026, updated September 2026
Apple Valley Dental & Braces provides orthodontic care in Spokane, WA, serving children, teens, and adults across six locations.
The practice offers treatment options that include Invisalign for patients seeking clear aligner therapy. The clinical team includes Dr. Derek Thompson, DMD, Dr. Paul O. Hsiao, DMD, Dr. Xingtian Xu, DDS, PhD, Dr. Brittany Gragg, DMD, Dr. Justin Flinkman, DDS, Dr. Adrian Catuna, DDS, Dr. Prasida Mandapati, DDS, Dr. Charles Lewis, DMD, Dr. Kyung Chung, MD, DDS, FACS, Dr. Ruth Wise, DDS, Dr. Kendrick Gray, DDS, Dr. David Bass, DMD, Dr. Kelsey Bonanno, DDS, Dr. Jonathan Cashwell, DDS, Dr. Keishi Fujii, DDS, Dr. Madrid Uso, DDS, Dr. Mladen Zekic, DMD, Dr. Jay Sung, DDS, MS, Dr. Katayoun Adab, DDS, MMSc, PhD. Staff members communicate in English and Spanish. The practice accepts most insurance plans and serves as a preferred provider for multiple carriers. Medicaid is accepted, and state insurance for children is recognized. Payment plans and in-house financing are available. Cash discounts are offered to patients without insurance coverage. Online appointment booking is accessible through the practice website. Apple Valley Dental & Braces operates multiple sites throughout the Spokane area. Treatment recommendations depend on individual clinical evaluation and orthodontic needs.
Treatments offered
Braces
Starting from $99/mo
Who They Treat
Apple Valley Dental & Braces provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
* Pricing shown is an estimate. Contact the practice for a personalized quote.
Orthodontists at this office
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Dr. Derek Thompson, DMD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
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Dr. Paul O. Hsiao, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients6 yrs experience
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Dr. Ruslan Galushkin, LD
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Walter Walden, LD
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Adrian Catuna, DDS
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Justin Flinkman, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. Kyung Chung, MD, DDS, FACS
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Charles Lewis, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. Prasida Mandapati, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. Brittany Gragg, DMD
NPI verified · no bio or photo on file
Accepting New Patients
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Dr. Xingtian Xu, DDS, PhD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
Apple Valley Dental & Braces accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 5 weeks ago
What patients praise
- Staff are described working patiently with children on the autism spectrum and other sensory needs, in some cases avoiding an extraction altogether to accommodate a child.
- Anxious patients mention techniques like raising a hand if something hurts and staff holding a patient's hand through a panic attack.
- One reviewer notes a dentist was honest that an extraction attempt would likely fail rather than performing unnecessary work.
Things to know
- Several reviews describe scheduling problems, including long waits, canceled appointments, and orthodontic adjustments delayed for months due to limited ortho availability.
- A number of reviews describe inconsistent experiences with dentists, including one who reportedly caused sensitivity issues after taking over another dentist's work and a visiting doctor who raised their voice at a scared patient.
Who it suits
- Young children
- Families with several kids in treatment
- Anxious patients or those with special needs
Doctors patients mention
- Dr. Paul O. Hsiao · 2 reviews
- Dr. Fugii · 5 reviews
- Dr.Paul · 4 reviews
Orthodontic care in reviews
Reviews of orthodontic treatment mention that the practice went through three or four different orthodontists over about a year and a half, and that services were later relocated to a location offered only one day a week, leaving some braces unadjusted for months and one new patient with a broken wire soon after placement. At least one routine adjustment visit is described as quick with little discomfort.
- Last 90 days
- 48 reviews
- averaging 4.7★
- Last 12 months
- 189 reviews
- averaging 4.6★
- Owner replies
- 1% of reviews
21
Oct 2023Sep 2026
| Oct 2023 | 14 |
|---|---|
| Nov 2023 | 10 |
| Dec 2023 | 4 |
| Jan 2024 | 11 |
| Feb 2024 | 6 |
| Mar 2024 | 10 |
| Apr 2024 | 13 |
| May 2024 | 11 |
| Jun 2024 | 9 |
| Jul 2024 | 10 |
| Aug 2024 | 13 |
| Sep 2024 | 3 |
| Oct 2024 | 7 |
| Nov 2024 | 10 |
| Dec 2024 | 6 |
| Jan 2025 | 9 |
| Feb 2025 | 8 |
| Mar 2025 | 9 |
| Apr 2025 | 8 |
| May 2025 | 6 |
| Jun 2025 | 21 |
| Jul 2025 | 10 |
| Aug 2025 | 13 |
| Sep 2025 | 13 |
| Oct 2025 | 20 |
| Nov 2025 | 9 |
| Dec 2025 | 19 |
| Jan 2026 | 12 |
| Feb 2026 | 13 |
| Mar 2026 | 12 |
| Apr 2026 | 17 |
| May 2026 | 20 |
| Jun 2026 | 18 |
| Jul 2026 | 19 |
| Aug 2026 | 19 |
| Sep 2026 | 7 |
- 20234.5
- 20244.7
- 20254.4
- 20264.6
1★5★
- Braces4
PraiseCriticism
- Friendly staff65 / 5
- The dentist37 / 11
- Gentle, comfortable care43 / 6
- Great with kids31 / 7
- Clear explanations24 / 3
- Scheduling & wait times13 / 14
- Responsiveness8 / 8
- Treatment results7 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 65 | 5 |
| The dentist | 37 | 11 |
| Gentle, comfortable care | 43 | 6 |
| Great with kids | 31 | 7 |
| Clear explanations | 24 | 3 |
| Scheduling & wait times | 13 | 14 |
| Responsiveness | 8 | 8 |
| Treatment results | 7 | 2 |
Recent reviews from Google
4.3
938 reviews
Kara
4 weeks ago
My son loves this place, people are very nice and gentle with him. He also loves the play area. Thank you for being a great experience that my son enjoys coming back.
Savannah Barker
a month ago
The staff is always so friendly at all the locations. This was our first time going to the Division location and they got us in fast and answered all my questions. I would definitely recommend them to anyone looking for a dentist.
Tawnee
2 months ago
So far so good. I had my initial appointment and it went really well. They made me feel very comfortable and made sure I understood everything that was going to happen. I haven't had any follow up appointments yet but when I do I'll come back and update, but so far I love this dentist.
christina
2 months ago
Wonderful, friendly place that offers beautiful dentistry work. I never knew fillings could look so good! Love my new smile thank you all!!!!!
Sabra Girard
2 months ago
I had the most wonderful experience here today. McKayla gave me my smile back and I couldn't be happier. Thanks so much!!!! All of the staff was super friendly and very supportive throughout the entire visit. Would definitely recommend to anyone.
Questions about this practice
What orthodontic treatments does Apple Valley Dental & Braces offer?
Apple Valley Dental & Braces offers: Invisalign, Traditional Braces.
Is Apple Valley Dental & Braces accepting new patients?
Apple Valley Dental & Braces is currently welcoming new patients in Spokane, WA. Call (509) 242-8668 or book online to schedule.
Where is Apple Valley Dental & Braces located?
Apple Valley Dental & Braces is located at 2121 N Division St. Get directions: https://maps.google.com/?cid=1801704747603174179&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Apple Valley Dental & Braces?
Apple Valley Dental & Braces office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Apple Valley Dental & Braces offer payment plans?
Yes, Apple Valley Dental & Braces offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Apple Valley Dental & Braces?
Apple Valley Dental & Braces is staffed by Dr. Derek Thompson, Dr. Paul O. Hsiao, Dr. Ruslan Galushkin, LD, Dr. Walter Walden, LD, Dr. Adrian Catuna, Dr. Justin Flinkman, Dr. Kyung Chung, MD, DDS, FACS, Dr. Charles Lewis, Dr. Prasida Mandapati, Dr. Brittany Gragg, Dr. Xingtian Xu.
What is the patient rating for Apple Valley Dental & Braces?
Apple Valley Dental & Braces has a 4.3-star rating based on 938 patient reviews on Google.
Other Apple Valley Dental & Braces locations
Research with AI
Accepting new patients
Payment Plans Available
In-House Financing
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
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