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Board CertifiedAAO MemberAccepting new patients
iSmile Orthodontics
iSmile Orthodontics is a board-certified orthodontic practice in Spokane led by Dr.
520 S Cowley St #102a, Spokane, WA 99202
4.9(119 reviews)
About iSmile Orthodontics
Dr. Lauren Van Gemert and her team are noted for handling anxious, special-needs, and very young patients, including placing braces on a wiggly 7-year-old, without any pressure to commit.
Reviews highlight a practice comfortable with complex or delicate cases, from cleft palate treatment to early phase 1 work for kids with limited jaw space. Families mention free consultations with no push to start treatment right away, and several note Dr. Van Gemert's willingness to extend treatment time at no extra cost to get results right rather than rushing. Parents of several kids in treatment at once describe siblings being seen over the years, and multiple reviews mention same-day fixes for broken wires or brackets.
Summary of 129 patient reviews, November 2017–September 2026, updated September 2026
iSmile Orthodontics is a board-certified orthodontic practice in Spokane led by Dr.
Lauren Van Gemert, offering braces and Invisalign treatment for patients of all ages. The practice specializes in family orthodontics with a focus on personalized care, advanced technology, and community involvement.
Treatments offered
Early TreatmentInvisalignSurgical OrthodonticsClear AlignersTraditional BracesClear BracesSelf-Ligating BracesRetainers
Who They Treat
iSmile Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
iSmile Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Digital Records
iTero/TRIOS
Orthodontists at this office
provider
headshot
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Dr. Lauren Van Gemert
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
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Lauren Van Gemert
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
headshot
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Dr. GERALD S PHIPPS --, D.M.D., M.S.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
Insurance accepted
5 plans listedCignaDelta Dental Medicare AdvantageDelta Dental PPODelta Dental PremierRenaissance Dental
We ask you to bring any dental insurance details to your first appointment. Our skilled team will assist in processing your claims and making sure you get the maximum benefit.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviews describe the team successfully managing anxious, special-needs, and very young children, including placing braces on a 7-year-old and treating a child missing adult teeth.
- Dr. Van Gemert is repeatedly credited with handling difficult or complex cases, including cleft palate treatment and coming in after hours for a trauma emergency.
- Several reviews mention no pressure to commit during consultations, along with a conservative pace to treatment rather than rushing to finish.
Who it suits
- Families with several kids in treatment
- Young children needing early intervention
- Anxious or special-needs patients
Doctors patients mention
- Dr. Lauren Van Gemert · 44 reviews
- Last 90 days
- 17 reviews
- averaging 5.0★
- Last 12 months
- 57 reviews
- averaging 5.0★
- Owner replies
- 73% of reviews
- Compared with Spokane
- Higher rated than 50%
- of 19 practices we track
9
Oct 2023Sep 2026
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- 5★144
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- 20175.0
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1★5★
- Braces20
- Invisalign / clear aligners12
- Early (phase 1) treatment4
PraiseCriticism
- Friendly staff50 / 1
- The orthodontist37 / 1
- Great with kids33
- Clear explanations22
- Treatment results21 / 1
- Scheduling & wait times16 / 1
- Gentle, comfortable care15
- Cost, insurance & financing8 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 50 | 1 |
| The orthodontist | 37 | 1 |
| Great with kids | 33 | 0 |
| Clear explanations | 22 | 0 |
| Treatment results | 21 | 1 |
| Scheduling & wait times | 16 | 1 |
| Gentle, comfortable care | 15 | 0 |
| Cost, insurance & financing | 8 | 1 |
Recent reviews from Google
4.9
119 reviews
mashka petrn
2 weeks ago
We have been bringing our son to iSmile Orthodontics for more than 3 years, and we are very happy with our experience. The staff has always been friendly, caring, and professional. They have taken great care of our son throughout his orthodontic journey and made us feel comfortable at every visit. We truly appreciate all their hard work and dedication. We highly recommend iSmile Orthodontics!
Taryn Tegge
a month ago
People here are very nice, especially since my son wants to be upset about braces again. I would definitely recommend this place for friendliness and professional attitude
Tessa Sitts
a month ago
My daughter had a wire come off of her bracket over the weekend, right before leaving town for a week. I called the office and got a response right away and they had an appointment set up within two hours. Cassie met us at the office, she was so kind and helpful. Not only did she take care of the issue, but she made sure my daughter was prepared incase the wire issue came up while out of town. Thank you, Cassie!
CyndieMac8
2 months ago
The staff are very friendly. They all worked together to make sure my son received the services he needed.
Kiki
2 months ago
Great experience at Smile Orthodontic! The staff is always kind, patient, and professional. They make my son feel comfortable during his appointments, and we are very happy with his care. Highly recommend!
Questions about this practice
What orthodontic treatments does iSmile Orthodontics offer?
iSmile Orthodontics offers: Early Treatment, Invisalign, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces, Self-Ligating Braces, Retainers.
Does iSmile Orthodontics accept dental insurance?
iSmile Orthodontics accepts Cigna, Delta Dental Medicare Advantage, Delta Dental PPO, Delta Dental Premier, Renaissance Dental.
Does iSmile Orthodontics offer free consultations?
Yes, iSmile Orthodontics offers a free initial orthodontic consultation. Call (509) 688-0688 or book online to schedule.
Is iSmile Orthodontics accepting new patients?
iSmile Orthodontics is currently welcoming new patients in Spokane, WA. Call (509) 688-0688 or book online to schedule.
Where is iSmile Orthodontics located?
iSmile Orthodontics is located at 520 S Cowley St #102a. Get directions: https://maps.google.com/?cid=9887814419184983478&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for iSmile Orthodontics?
iSmile Orthodontics office hours: Mon 7:30 AM - 12:00 PM, 1:00 - 4:30 PM–, Tue 7:30 AM - 12:00 PM, 1:00 - 4:30 PM–, Wed 7:30 AM - 12:00 PM, 1:00 - 4:30 PM–, Thu 7:30 AM - 12:00 PM, 1:00 - 4:30 PM–, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does iSmile Orthodontics offer payment plans?
Yes, iSmile Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at iSmile Orthodontics?
iSmile Orthodontics is staffed by Dr. Lauren Van Gemert, Lauren Van Gemert, Dr. GERALD S PHIPPS --. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for iSmile Orthodontics?
iSmile Orthodontics has a 4.9-star rating based on 119 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Virtual Consultations
Online Booking Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:30 AM - 12:00 PM, 1:00 - 4:30 PM –
Tue7:30 AM - 12:00 PM, 1:00 - 4:30 PM –
Wed7:30 AM - 12:00 PM, 1:00 - 4:30 PM –
Thu7:30 AM - 12:00 PM, 1:00 - 4:30 PM –
FriClosed
SatClosed
SunClosed
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