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  4. /Puyallup Smiles Dentistry and Orthodontics
Board CertifiedAccepting new patients

Puyallup Smiles Dentistry and Orthodontics

Puyallup Smiles Dentistry and Orthodontics is a board-certified orthodontic practice in Puyallup, WA.

16810 Meridian East Suite J107, Puyallup, WA 98375
4.4(287 reviews)
Call Now(253) 848-7777WebsiteDirections

About Puyallup Smiles Dentistry and Orthodontics

Dr. Chong's calming approach with anxious patients and same-day fixes like free archwire repairs mark this Puyallup dental office.

Puyallup Smiles is a general dental practice that also offers traditional braces and clear aligners, with reviews often mentioning Dr. Chong easing dental anxiety and even singing during procedures. Many visits describe same-day solutions, from crown fabrication to broken archwire repairs done at no charge, and treatment plans laid out clearly before starting. Billing and insurance experiences vary more than other themes, with some praising flexible payment plans and others describing unexpected charges or collections issues.

Summary of 203 patient reviews, July 2016–September 2026, updated September 2026

Photos

Treatments offered

Clear AlignersClear AlignersTraditional BracesTraditional Braces
All Treatments
$1,000–$2,000
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Puyallup Smiles Dentistry and Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

* Pricing ranges are estimates. Contact the practice for a personalized quote.

Orthodontists at this office

provider
headshot

HAN SEO

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

MICHAEL MIYAMOTO

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

LAURA SHIM

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

CASSIE TRUONG

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

DENNIS WANG

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

ROSELIND NAM

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

10 plans listed
AetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalGuardianMetLifeUHC / UnitedHealthcare
DeltaCare USA; Dentegra PPO — accepting new patients

What patients say

Latest review 3 weeks ago

What patients praise

  • Dr. Chong is repeatedly noted for putting anxious or first-time patients at ease during procedures.
  • Same-day fixes, including crown fabrication and free archwire repairs, come up often in reviews.
  • Treatment plans, including full Invisalign courses, are described as laid out clearly from the start.

Things to know

  • A number of reviews describe billing problems, including unexpected charges or insurance disputes that led to collections.
  • Some reviews mention difficulty reaching the office for follow-up on billing or treatment issues.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Laura Shim · 1 review
  • Dr. Dennis Wang · 1 review
  • Dr. Michael Miyamoto · 1 review
  • Dr. Chong · 32 reviews

Orthodontic care in reviews

The eight orthodontic-specific reviews describe braces and Invisalign plans explained clearly upfront, with one reviewer noting a broken archwire repaired the same day at no charge, though a patient transferring mid-treatment reported some scheduling difficulty.

Last 90 days
17 reviews
averaging 5.0★
Last 12 months
64 reviews
averaging 4.7★
Owner replies
66% of reviews
Reviews per month
17
Oct 2023Sep 2026
Reviews per month
Oct 202313
Nov 20237
Dec 20236
Jan 20241
Feb 20244
Mar 20243
Apr 20242
May 20241
Jun 20241
Jul 20243
Aug 20247
Sep 20241
Oct 20242
Nov 20240
Dec 20242
Jan 202517
Feb 202511
Mar 20258
Apr 20254
May 20258
Jun 20255
Jul 20251
Aug 202510
Sep 20255
Oct 20257
Nov 20253
Dec 20251
Jan 20267
Feb 20267
Mar 20267
Apr 20266
May 20263
Jun 20264
Jul 20264
Aug 20264
Sep 20269
Star ratings
  • 5★238
  • 4★2
  • 3★0
  • 2★5
  • 1★42
Average rating by year
  • 20141.0
  • 20155.0
  • 20163.4
  • 20173.3
  • 20183.6
  • 20192.9
  • 20205.0
  • 20214.6
  • 20223.9
  • 20234.3
  • 20244.4
  • 20254.5
  • 20264.8
1★5★
Treatments patients mention
  • Invisalign / clear aligners4
  • Braces3
  • Early (phase 1) treatment3
What patients talk about
PraiseCriticism
  • Friendly staff84 / 8
  • The dentist81 / 6
  • Gentle, comfortable care40 / 1
  • Cost, insurance & financing14 / 18
  • Clear explanations21 / 3
  • Scheduling & wait times11 / 7
  • Responsiveness7 / 12
  • Treatment results12
What patients talk about
ThemePraiseCriticism
Friendly staff848
The dentist816
Gentle, comfortable care401
Cost, insurance & financing1418
Clear explanations213
Scheduling & wait times117
Responsiveness712
Treatment results120

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Recent reviews from Google

4.4
287 reviews
james seumaala
james seumaala
2 weeks ago
“

The staff is very welcoming. Dr. Wu was incredible. Made me feel comfortable even though I hate going to the dentist. Dora was great as well. Overall, my first time there, my experience was pleasant.

Review from Google

Racheal Aricayos
Racheal Aricayos
2 weeks ago
“

I had such a wonderful experience at Puyallup Smiles. Dr. Wu and Michelle were both absolutely amazing. They were kind, professional, patient, and made me feel comfortable throughout my entire visit. Michelle was especially welcoming and helpful, and Dr. Wu took the time to explain everything clearly and make sure I was comfortable. The entire office has such a friendly and caring atmosphere. It’s clear that they genuinely care about their patients and provide excellent service. I’m so glad I found this office and would definitely recommend Dr. Wu, Michelle, and the whole team to anyone looking for a great dentist!

Review from Google

Mike Godby
Mike Godby
a month ago
“

Great dentistry, always make you feel comfortable. Everyone so friendly and gentle touch to the teeth. Every now and then, the Doc will bust out in a musical solo!😂

Review from Google

Donel Matwiejow
Donel Matwiejow
3 months ago
“

So I told this Dentist I would get him some business as I have been going to dentist's for my whole. Had braces twice. This is the absolute best dentist ever. He has a lab and makes a crown for you the same day he tells you need a crown. So no need for another appointment he is awesome no pain either he is so good at his job. Was is and out with a new crown I've needed for many years in less then two hours. Give him a try you can thank me later. Tell him Big D sent u so he knows I'm a man of my word. They even deep cleaned me on the same side I had the crown put in . Usually it would be a few appointments as they usually send out for someone else make your crowns he does at his office one stop shopping. Go here you won't be disappointed

Review from Google

Lauren Dorsey
Lauren Dorsey
3 months ago
“

Lisa and Dr. Chung worked so well with my daughter, it was her first appointment taking trays and sitting in the big kid chair, and she had a blast! I will continue to drive here after moving just for the experience :)

Review from Google

Read all 287 reviews on Google →

Questions about this practice

What orthodontic treatments does Puyallup Smiles Dentistry and Orthodontics offer?+
Puyallup Smiles Dentistry and Orthodontics offers: Clear Aligners, Traditional Braces.
Does Puyallup Smiles Dentistry and Orthodontics accept dental insurance?+
Puyallup Smiles Dentistry and Orthodontics accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Is Puyallup Smiles Dentistry and Orthodontics accepting new patients?+
Puyallup Smiles Dentistry and Orthodontics is currently welcoming new patients in Puyallup, WA. Call (253) 848-7777 to schedule.
Where is Puyallup Smiles Dentistry and Orthodontics located?+
Puyallup Smiles Dentistry and Orthodontics is located at 16810 Meridian East Suite J107. Get directions: https://maps.google.com/?cid=6783376761008921378&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Puyallup Smiles Dentistry and Orthodontics?+
Puyallup Smiles Dentistry and Orthodontics office hours: Mon 8:00 AM–7:00 PM, Tue 8:00 AM–7:00 PM, Wed 8:00 AM–7:00 PM, Thu 8:00 AM–7:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Puyallup Smiles Dentistry and Orthodontics offer payment plans?+
Yes, Puyallup Smiles Dentistry and Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Puyallup Smiles Dentistry and Orthodontics?+
Puyallup Smiles Dentistry and Orthodontics is staffed by HAN SEO, MICHAEL MIYAMOTO, LAURA SHIM, CASSIE TRUONG, DENNIS WANG, ROSELIND NAM. The practice is board-certified.
What is the patient rating for Puyallup Smiles Dentistry and Orthodontics?+
Puyallup Smiles Dentistry and Orthodontics has a 4.4-star rating based on 287 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
16810 Meridian East Suite J107
Puyallup, WA 98375
Get Directions
(253) 848-7777
puyallupsmilesdentistry.com/?sc_cid=GBP%3AO%3AGP%3A347%3AOrganic_Search%3AGeneral%3Ana&_vsrefdom=organic_gbp&y_source=1_MTIyMDU2NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
smile@puyallupsmilesdentistry.com
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Same-Day Appointments

Accessibility & Parking

Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 7:00 PM
Tue8:00 AM – 7:00 PM
Wed8:00 AM – 7:00 PM
Thu8:00 AM – 7:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed

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