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Puyallup Smiles Dentistry and Orthodontics is a board-certified orthodontic practice in Puyallup, WA.
About Puyallup Smiles Dentistry and Orthodontics
Dr. Chong's calming approach with anxious patients and same-day fixes like free archwire repairs mark this Puyallup dental office.
Puyallup Smiles is a general dental practice that also offers traditional braces and clear aligners, with reviews often mentioning Dr. Chong easing dental anxiety and even singing during procedures. Many visits describe same-day solutions, from crown fabrication to broken archwire repairs done at no charge, and treatment plans laid out clearly before starting. Billing and insurance experiences vary more than other themes, with some praising flexible payment plans and others describing unexpected charges or collections issues.
Summary of 203 patient reviews, July 2016–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Puyallup Smiles Dentistry and Orthodontics provides orthodontic treatment for the following age groups:
* Pricing ranges are estimates. Contact the practice for a personalized quote.
Orthodontists at this office
HAN SEO
Orthodontist
NPI verified · no bio or photo on file
MICHAEL MIYAMOTO
Orthodontist
NPI verified · no bio or photo on file
LAURA SHIM
Orthodontist
NPI verified · no bio or photo on file
CASSIE TRUONG
Orthodontist
NPI verified · no bio or photo on file
DENNIS WANG
Orthodontist
NPI verified · no bio or photo on file
ROSELIND NAM
Orthodontist
NPI verified · no bio or photo on file
Insurance accepted
10 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
The eight orthodontic-specific reviews describe braces and Invisalign plans explained clearly upfront, with one reviewer noting a broken archwire repaired the same day at no charge, though a patient transferring mid-treatment reported some scheduling difficulty.
| Oct 2023 | 13 |
|---|---|
| Nov 2023 | 7 |
| Dec 2023 | 6 |
| Jan 2024 | 1 |
| Feb 2024 | 4 |
| Mar 2024 | 3 |
| Apr 2024 | 2 |
| May 2024 | 1 |
| Jun 2024 | 1 |
| Jul 2024 | 3 |
| Aug 2024 | 7 |
| Sep 2024 | 1 |
| Oct 2024 | 2 |
| Nov 2024 | 0 |
| Dec 2024 | 2 |
| Jan 2025 | 17 |
| Feb 2025 | 11 |
| Mar 2025 | 8 |
| Apr 2025 | 4 |
| May 2025 | 8 |
| Jun 2025 | 5 |
| Jul 2025 | 1 |
| Aug 2025 | 10 |
| Sep 2025 | 5 |
| Oct 2025 | 7 |
| Nov 2025 | 3 |
| Dec 2025 | 1 |
| Jan 2026 | 7 |
| Feb 2026 | 7 |
| Mar 2026 | 7 |
| Apr 2026 | 6 |
| May 2026 | 3 |
| Jun 2026 | 4 |
| Jul 2026 | 4 |
| Aug 2026 | 4 |
| Sep 2026 | 9 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 84 | 8 |
| The dentist | 81 | 6 |
| Gentle, comfortable care | 40 | 1 |
| Cost, insurance & financing | 14 | 18 |
| Clear explanations | 21 | 3 |
| Scheduling & wait times | 11 | 7 |
| Responsiveness | 7 | 12 |
| Treatment results | 12 | 0 |
Recent reviews from Google
The staff is very welcoming. Dr. Wu was incredible. Made me feel comfortable even though I hate going to the dentist. Dora was great as well. Overall, my first time there, my experience was pleasant.
I had such a wonderful experience at Puyallup Smiles. Dr. Wu and Michelle were both absolutely amazing. They were kind, professional, patient, and made me feel comfortable throughout my entire visit. Michelle was especially welcoming and helpful, and Dr. Wu took the time to explain everything clearly and make sure I was comfortable. The entire office has such a friendly and caring atmosphere. It’s clear that they genuinely care about their patients and provide excellent service. I’m so glad I found this office and would definitely recommend Dr. Wu, Michelle, and the whole team to anyone looking for a great dentist!
Great dentistry, always make you feel comfortable. Everyone so friendly and gentle touch to the teeth. Every now and then, the Doc will bust out in a musical solo!😂
So I told this Dentist I would get him some business as I have been going to dentist's for my whole. Had braces twice. This is the absolute best dentist ever. He has a lab and makes a crown for you the same day he tells you need a crown. So no need for another appointment he is awesome no pain either he is so good at his job. Was is and out with a new crown I've needed for many years in less then two hours. Give him a try you can thank me later. Tell him Big D sent u so he knows I'm a man of my word. They even deep cleaned me on the same side I had the crown put in . Usually it would be a few appointments as they usually send out for someone else make your crowns he does at his office one stop shopping. Go here you won't be disappointed
Lisa and Dr. Chung worked so well with my daughter, it was her first appointment taking trays and sitting in the big kid chair, and she had a blast! I will continue to drive here after moving just for the experience :)
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