Behl Orthodontics | ICON Smile Studios | Virginia Beach Hilltop |

Great service. Natalie has been amazing with my wife every visit. Sharon has been wonderful too!

DO NOT GO HERE! They didn’t finish my treatment, left me with problems like a big gap in my teeth that wasn’t there before, unable to close my mouth fully, and teeth shifting. When I scheduled an appt with Dr. Behl (within my treatment “time frame”) he said he didn’t see a problem. He said he had to charge me for a scan (which is supposed to be free) I am sitting at another orthodontist office who is going to have to fix this. When I reached out to the office about the OVERPRICED and lack of quality treatment, they avoided me and refused to call back. Scam artists

Doctor Behl And his staff are Phenomenal, They made my daughter feel very comfortable from her initial appointment until she got her braces on a few weeks ago, and wow, what a difference her teeth have already shifted so much. It’s incredible. Everyone in the office is very kind and my daughter thoroughly enjoys every visit. Highly recommend!

In theory still have 8 months of treatment left, but my guess is due repeated issues on their end it will be extended. They clearly have far too many patients, and it seems, nowhere near enough staff. First 6-7 months of treatment were great. They were responsive, appointments were easy to schedule and keep. Then something changed around March of 2025. Their communication disappeared. They canceled appointments the day before and were impossible to get in touch with to reschedule. That has only gotten worse. My latest appointment was supposed to be January 5th. They canceled the first week of December due to "scheduling issues." I have been trying to reschedule since through both text and calls (10+ text messages, multiple calls). Finally today, January 13th, my appointment was rescheduled...For February 2nd. Not to mention, the Dr. who set my treatment appears to no longer work there, and apparently laid out a treatment plan that is not possible. So the one problem I was looking to have fixed by the braces is NOT what is getting fixed, and I was not aware of it until 14 months into the treatment

if you want to pay $8,000 for just them to send rescheduling after rescheduling text be my guest, horrible costumer service they aren’t good at explaining to patients what they’re doing, what’s progress looking like, nothing at all, the front desk acts like you’re the bane of their existence, ignoring text messages about specific band requests, these people are young adults who’s parents gave them participation trophies and now they’re making it everyone’s problem SAVE THE HEADACHE