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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients
Gardner & La Rochelle Orthodontics
Gardner & La Rochelle Orthodontics is a board-certified orthodontic practice in Richmond, VA serving children, teens, and adults since 1998.
1206 Willow Lawn Dr, Richmond, VA 23226
4.9(396 reviews)
About Gardner & La Rochelle Orthodontics
Dr. Natalie La Rochelle guides even complex adult Invisalign cases calmly, while games, treats, and a rewards program help nervous kids get through visits.
Gardner & La Rochelle Orthodontics treats a wide range of ages, from young children starting early treatment to adults completing Invisalign, with braces and clear aligners the most common treatments mentioned. Reviews often highlight a kid-friendly atmosphere built around games, treats, and a rewards system meant to make adjustments and nagging less of a battle at home. Dr. Natalie La Rochelle is repeatedly credited with explaining options calmly and without heavy sales pressure, even for complex adult cases. Some reviewers also note that Invisalign treatment finished faster than the original quote suggested.
Summary of 200 patient reviews, November 2023–September 2026, updated September 2026
Gardner & La Rochelle Orthodontics is a board-certified orthodontic practice in Richmond, VA serving children, teens, and adults since 1998.
Led by three board-certified orthodontists, they offer comprehensive services including braces, Invisalign, early orthodontic treatment, and specialized cosmetic treatments using advanced technology like iTero digital scanning and 3D printing.
Treatments offered
Who They Treat
Gardner & La Rochelle Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Gardner & La Rochelle Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
In-House 3D Printing
TADs / Mini-Screws
Digital Records
iTero/TRIOS
CBCT
3D printing
Orthodontists at this office
provider
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Dr. Graham Gardner
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Dr. Dana Tang
NPI verified · no bio or photo on file
Accepting New Patients
provider
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William Gardner
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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-- JULIA DURHAM --
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients9 yrs experience
provider
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Dr. Natalie La Rochelle, DDS, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedDelta DentalDelta Dental PPODelta Dental Premier
We file claims for most insurance plans. All-inclusive costs with no hidden fees.
What patients say
Latest review 6 weeks ago
What patients praise
- An office built around a fish tank, office dog, and games aims to ease dental anxiety for younger patients.
- Dr. Natalie La Rochelle is described as taking time to answer questions and giving honest, unpressured treatment recommendations.
- A rewards program is mentioned as a way to keep kids engaged with their orthodontic care and reduce conflict at home.
Things to know
- A few reviews describe scheduling issues, including a longer-than-expected wait during a visit.
- A couple of reviews raise concerns about billing, including a dispute over a retainer repair charge.
Who it suits
- Families with young children
- Anxious or nervous patients
- Adults considering Invisalign
Doctors patients mention
- Dr. Natalie La Rochelle · 20 reviews
- Dr. Dana Tang · 1 review
- Last 90 days
- 14 reviews
- averaging 5.0★
- Last 12 months
- 79 reviews
- averaging 4.9★
- Owner replies
- 78% of reviews
- Compared with Richmond
- Higher rated than 50%
- of 18 practices we track
24
Oct 2023Sep 2026
| Oct 2023 | 24 |
|---|---|
| Nov 2023 | 17 |
| Dec 2023 | 9 |
| Jan 2024 | 14 |
| Feb 2024 | 11 |
| Mar 2024 | 7 |
| Apr 2024 | 11 |
| May 2024 | 12 |
| Jun 2024 | 8 |
| Jul 2024 | 19 |
| Aug 2024 | 15 |
| Sep 2024 | 7 |
| Oct 2024 | 9 |
| Nov 2024 | 3 |
| Dec 2024 | 6 |
| Jan 2025 | 12 |
| Feb 2025 | 7 |
| Mar 2025 | 5 |
| Apr 2025 | 1 |
| May 2025 | 7 |
| Jun 2025 | 10 |
| Jul 2025 | 7 |
| Aug 2025 | 5 |
| Sep 2025 | 6 |
| Oct 2025 | 7 |
| Nov 2025 | 7 |
| Dec 2025 | 10 |
| Jan 2026 | 5 |
| Feb 2026 | 7 |
| Mar 2026 | 4 |
| Apr 2026 | 10 |
| May 2026 | 8 |
| Jun 2026 | 7 |
| Jul 2026 | 7 |
| Aug 2026 | 2 |
| Sep 2026 | 2 |
- 5★407
- 4★9
- 3★4
- 2★1
- 1★5
- 20125.0
- 20145.0
- 20165.0
- 20175.0
- 20185.0
- 20195.0
- 20204.2
- 20214.8
- 20225.0
- 20235.0
- 20244.9
- 20254.9
- 20264.9
1★5★
- Braces28
- Invisalign / clear aligners19
- Retainers7
- Early (phase 1) treatment3
PraiseCriticism
- Friendly staff59 / 1
- The orthodontist33
- Great with kids29 / 1
- Gentle, comfortable care21 / 2
- Treatment results22 / 1
- Scheduling & wait times18 / 3
- Clear explanations20
- Responsiveness13 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 59 | 1 |
| The orthodontist | 33 | 0 |
| Great with kids | 29 | 1 |
| Gentle, comfortable care | 21 | 2 |
| Treatment results | 22 | 1 |
| Scheduling & wait times | 18 | 3 |
| Clear explanations | 20 | 0 |
| Responsiveness | 13 | 2 |
Recent reviews from Google
4.9
396 reviews
Tim Garner
2 weeks ago
Patient and attentive staff. Awesome atmosphere that keeps you comfortable throughout your visit!
Christopher Claude
a month ago
My teeth were pretty jacked up. Not full-on-Austin Powers or anything, but I didn't think I would ever have a straight smile. Until Maxwell from GLO came into the picture. He got me onto Invisalign and in less than 1 year I was done (after being quoted for almost 2 years). Very easy experience!
Amanda Haines Ritter
a month ago
The staff was amazingly friendly. Everything was clean. I was in and out for a retainer check in less than 10 minutes - great all around!
Megan Garrity
2 months ago
Love this place! Every person here is full of positivity and support! They are so thoughtful and comply with different needs so well! I totally recommend and I love my new smile! -Stella Garrity
Ed Southern
2 months ago
Absolutely amazing experience! The entire team was kind, professional and welcoming. The results of my treatment are incredible., and I couldn't be happier with my smile. Thank you for your expertise, patience and excellent care. I highly recommend this office! Laura Southern
Questions about this practice
What orthodontic treatments does Gardner & La Rochelle Orthodontics offer?
Gardner & La Rochelle Orthodontics offers: Early Treatment, Invisalign, TMJ Treatment, Clear Aligners, Traditional Braces, Retainers.
Does Gardner & La Rochelle Orthodontics accept dental insurance?
Gardner & La Rochelle Orthodontics accepts Delta Dental, Delta Dental PPO, Delta Dental Premier.
Does Gardner & La Rochelle Orthodontics offer free consultations?
Yes, Gardner & La Rochelle Orthodontics offers a free initial orthodontic consultation. Call (804) 282-0505 or book online to schedule.
Is Gardner & La Rochelle Orthodontics accepting new patients?
Gardner & La Rochelle Orthodontics is currently welcoming new patients in Richmond, VA. Call (804) 282-0505 or book online to schedule.
Where is Gardner & La Rochelle Orthodontics located?
Gardner & La Rochelle Orthodontics is located at 1206 Willow Lawn Dr. Get directions: https://maps.google.com/?cid=1886619630173004002&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Gardner & La Rochelle Orthodontics?
Gardner & La Rochelle Orthodontics office hours: Mon 7:30 AM–5:00 PM, Tue 7:30 AM–5:00 PM, Wed 7:30 AM–5:00 PM, Thu 7:30 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Gardner & La Rochelle Orthodontics offer payment plans?
Yes, Gardner & La Rochelle Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Gardner & La Rochelle Orthodontics?
Gardner & La Rochelle Orthodontics is staffed by Dr. Graham Gardner, Dr. Dana Tang, William Gardner, -- JULIA DURHAM --, Dr. Natalie La Rochelle. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Gardner & La Rochelle Orthodontics?
Gardner & La Rochelle Orthodontics has a 4.9-star rating based on 396 patient reviews on Google.
How long has Gardner & La Rochelle Orthodontics been in practice?
Gardner & La Rochelle Orthodontics has been providing orthodontic care since 1998, serving the Richmond, VA community for over 28 years.
Other Gardner & La Rochelle Orthodontics locations
Research with AI
Accepting new patients
Est. 1998
Free Consultation
Payment Plans Available
In-House Financing
Virtual Consultations
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 5:00 PM
Tue7:30 AM – 5:00 PM
Wed7:30 AM – 5:00 PM
Thu7:30 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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