Ashby Orthodontics: Ashby, John O DDS, MS

I’ve been coming to this orthodontist office since around 2008, when I got my first set of braces. My teeth were corrected beautifully back then, but as a young adult I wasn’t the most compliant with wearing my retainers. Last year, I decided it was time to fix the small shifts that happened over the years, so I started Invisalign. Dr. Ashby told me I’d only need a few trays to make minor corrections, and he was absolutely right — I’m very pleased with my treatment and the results. But the main reason I’m writing this review is to shout out his amazing staff. Mrs./Ms. Virginia, Mrs./Ms. Maria, Mrs./Ms. Donna, and another wonderful lady whose name I can’t remember — she’s been there forever — all deserve recognition. They are consistently helpful, kind, and truly go above and beyond to make sure I get what I need as a patient. Their care and dedication are a huge part of why I’ve stayed with this office for so many years.

I genuinely enjoy coming here ive bin a pt for a couple years and honestly i love it, im definitely comfortable when i bring up my concerns and they want to make sure i understand everything and feel heard. The staff is also so nice and caring. I dont ever mind coming to my appointments (: happy to be a pt here

I’ve been working with Dr. Ashby and his team for about 3 years now and I have consistently received intentional care and kind costumer service! I went with Invisalign and I was always notified in a timely manner when my trays were ready. I love how there are multiple locations as well really makes it convenient when making appointments. Thank you Dr. Ashby and team for transforming my smile and ultimately my life!

I absolutely love Ashby's orthodontist I've never had a bad experience or a bad appointment they're always super super friendly, helpful, and informative. I could not have imagine getting my teeth serviced at any other place. I love them tremendously shout out every last one of the workers !!! YALL ARE AMAZING 🥲 love you guys

I was referred to this office by a white friend who had a great experience. She told me she was able to use her insurance and was placed on a payment plan, which made me feel comfortable moving forward. As a Black woman, my experience was very different. The “consultation” was extremely brief and didn’t feel thorough at all. After a quick look at my teeth, I was immediately sent to a finance representative. I was then told they do not offer payment plans and was instead encouraged to apply for a loan through a third-party creditor. This was both confusing and concerning, especially since I had already confirmed my orthodontic benefits with my insurance and came in ready to start treatment. The inconsistency between what my friend experienced and what I was told raises questions that are hard to ignore. I ultimately chose to leave & found a different ortho. I would strongly recommend that future black patients ask detailed questions about payment options and financing before scheduling.