Tap to connect directly with this practice
Downtown Dental in Provo, UT, provides orthodontic care for children and adults seeking alignment correction and bite improvement.

About Downtown Dental
Downtown Provo families praise Dr. Scott Gibson's practice for upfront pricing, college-student discounts, and a lobby stocked with toys for young kids.
Downtown Dental is a general dental practice that also offers traditional braces and clear aligners alongside its regular services. Reviews frequently note transparent pricing and insurance handling, including discounted options for college-age patients, and the office is often described as especially good with young children, from toy-filled waiting areas to staff who engage restless kids with prizes. Its downtown location draws praise even from patients who drive in from other cities, and the recently expanded, modern building comes up often as well.
Summary of 201 patient reviews, March 2025–September 2026, updated September 2026
Downtown Dental in Provo, UT, provides orthodontic care for children and adults seeking alignment correction and bite improvement.
The practice serves patients throughout the Provo area with a focus on comprehensive treatment planning. Dr. Scott Gibson and Dr. Alejandro Siles lead the clinical team at Downtown Dental. Both doctors evaluate patients for a range of orthodontic needs, from early interceptive treatment in younger children to full corrective care in adolescents and adults. The practice offers consultations to determine appropriate timing and treatment approaches based on individual dental development and alignment concerns. Downtown Dental operates with bilingual capabilities, providing services in both English and Spanish to accommodate the diverse patient population in Provo. This language accessibility helps ensure clear communication during consultations, treatment planning discussions, and follow-up appointments. The practice has established a reputation for patient satisfaction, reflected in a 4.8 Google rating based on 882 reviews. This feedback indicates consistent patient experiences across multiple aspects of care delivery. Families and adults in Provo and surrounding Utah County communities can access orthodontic evaluation and treatment through Downtown Dental. Prospective patients should schedule an individual consultation to discuss specific alignment concerns, review diagnostic findings, and determine whether orthodontic intervention is appropriate for their situation.
Treatments offered
Who They Treat
Downtown Dental provides orthodontic treatment for the following age groups:
Technology & Equipment
Downtown Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Scott Gibson
NPI verified · no bio or photo on file
Dr. Alejandro Siles, DMD
NPI verified · no bio or photo on file
Insurance accepted
6 plans listedWhat patients say
Latest review 8 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 4 |
| Jan 2024 | 9 |
| Feb 2024 | 10 |
| Mar 2024 | 5 |
| Apr 2024 | 12 |
| May 2024 | 17 |
| Jun 2024 | 11 |
| Jul 2024 | 6 |
| Aug 2024 | 23 |
| Sep 2024 | 17 |
| Oct 2024 | 14 |
| Nov 2024 | 7 |
| Dec 2024 | 11 |
| Jan 2025 | 13 |
| Feb 2025 | 18 |
| Mar 2025 | 35 |
| Apr 2025 | 31 |
| May 2025 | 19 |
| Jun 2025 | 3 |
| Jul 2025 | 8 |
| Aug 2025 | 9 |
| Sep 2025 | 5 |
| Oct 2025 | 9 |
| Nov 2025 | 23 |
| Dec 2025 | 20 |
| Jan 2026 | 15 |
| Feb 2026 | 10 |
| Mar 2026 | 19 |
| Apr 2026 | 12 |
| May 2026 | 17 |
| Jun 2026 | 21 |
| Jul 2026 | 11 |
| Aug 2026 | 16 |
| Sep 2026 | 2 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 32 | 3 |
| Friendly staff | 31 | 2 |
| Cost, insurance & financing | 19 | 5 |
| Gentle, comfortable care | 21 | 2 |
| Clear explanations | 20 | 1 |
| Great with kids | 15 | 0 |
| Scheduling & wait times | 15 | 0 |
| Office & technology | 14 | 0 |
Recent reviews from Google
I enjoy the staff at Downtown Dental, hygienists are very helpful, care about your experience and make you feel comfortable. The Dentist, sure knows his business and includes you in all the decision making. Very respectful.
Been going here for years. Pleasantly surprised today when I saw the second half of the building completed. They are experienced and accept most insurance. On the rare occasion there’s a copay, I have seen it to be reasonably priced. The staff keeps me coming back. Worked with the same dentist and hygienist for almost 11 years. Give them a try.
Several years back I owned a large Dental practice in California. We held very high standards. Every single patient was treated as an individual and like a friend. I get a similar feeling when I go to Downtown Dental. Everyone is always very kind and welcoming. I know there have been times when Dr. Gibson could have told me I needed a procedure that I did not. But instead, he let me know that everything looked fine. Not everyone is that honest. But now I know I can totally trust Dr. Gibson in Downtown Dental not to sell me any procedures I don’t need and to provide the best dental care when it comes to things that I do need. I really like them. If you are looking for a dentist, or you’re not satisfied with your current dentist, I’d highly advise giving this Group a chance. I think you’ll be happy you did!
Our family has been going here for over 5 yrs now. The staff is kind, helpful & friendly. We appreciate how fairly priced they are as well. They give you cost saving options if you need, which has been particularly helpful for my college kids. We appreciate the wonderful care they provide & they even have a mild sedation option if you have a lot of anxiety going into your procedure. We highly recommend!
Amazing work everytime! The staff is very welcoming and make sure you're comfortable each step of the way. Highly recommend to friends and family.
Questions about this practice
Other Downtown Dental locations
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Provo
Within 1 miles
Cougar Dental
4.7 · (907) · Provo
✓ Free consult
Rock Canyon Dentistry
5.0 · (412) · Provo · 0.2 mi
Jeppson Dental
5.0 · (770) · Provo · 0.6 mi